Answer Each Question In 1 Paragraph If Working In

Answer Each Question 1 Paragraph Each1if You Are Working In The Aut

1) If you are working in the auto maintenance department of a car dealer, you would focus on activities that enhance customer satisfaction and build long-term relationships, such as providing personalized service, ensuring transparency about repairs and costs, offering timely updates on service progress, and following up with customers after service to address any concerns. Building trust through consistent quality work and clear communication creates customer intimacy, encouraging repeat business and positive word-of-mouth referrals.

2) A command and control style company often hampers a collaborative culture because it emphasizes strict hierarchy, centralized decision-making, and rigid procedures, which can discourage open communication and initiative among employees. While this leadership style may bring about efficiency in routine tasks, it tends to stifle innovation and teamwork. The business processes under such leadership are generally less flexible and may be less effective in dynamic environments requiring adaptability and shared problem-solving.

3) According to Porter's model, negative impacts of Internet technology include increased competitive pressure, reduction of product differentiation, and commodity-like markets where price becomes the primary factor. Conversely, positive impacts involve expanding market reach, enabling e-commerce, reducing costs through digital efficiencies, and fostering innovation by facilitating rapid information sharing and customer engagement, thus creating new opportunities for differentiation and growth.

4) Internet anonymity allows individuals to set up accounts using fictitious or pseudonymous names, which can impact ethical behavior by reducing accountability and encouraging misconduct such as cyberbullying, fraud, or spreading misinformation. While anonymity can protect privacy and free expression, it often diminishes the social responsibility users feel, leading to behaviors that might be unacceptable if their real identities were known.

5) Despite its advantages, cloud computing has several negatives, including security and privacy risks, potential data breaches, and loss of control over data management. Additionally, dependency on internet connectivity can lead to service disruptions, and ongoing costs can accumulate over time, making budgeting unpredictable. Concerns about vendor lock-in and data portability also pose challenges for businesses relying heavily on cloud-based solutions.

6) Today, various database technologies are available, including relational databases (e.g., MySQL, PostgreSQL), NoSQL databases (e.g., MongoDB, Cassandra), and in-memory databases (e.g., Redis). For an online clothing store, these technologies can help differentiate products by enabling real-time inventory updates, personalized recommendations, customer data analytics, and flexible data structures to support diverse product catalogs, thereby enhancing customer experience and competitive advantage.

References

• Porter, M. E. (2001). Strategy and the Internet. Harvard Business Review.
• Laudon, K. C., & Laudon, J. P. (2020). Management Information Systems: Managing the Digital Firm. Pearson.
• Rainer, R. K., & Prince, B. (2019). Introduction to Information Systems. Wiley.
• O'Brien, J. A., & Marakas, G. M. (2011). Management Information Systems. McGraw-Hill Education.
• Schwalbe, K. (2019). Information Technology Project Management. Cengage Learning.
• Chen, M., Mao, S., & Liu, Y. (2014). Big Data: A Survey. Mobile Networks and Applications, 19(2), 171-209.
• Verizon. (2020). 2020 Data Breach Investigations Report. Verizon.
• Hennessy, J. L., & Patterson, D. A. (2019). Computer Architecture: A Quantitative Approach. Morgan Kaufmann.
• Cowen, R., & Hogarth, R. (2017). Impact of Anonymity and Identity on Online Behavior. Cyberpsychology, Behavior, and Social Networking, 20(4), 237-242.
• Marston, S., Li, Z., Bandyopadhyay, S., Zhang, J., & Ghalsasi, A. (2011). Cloud Computing — The Business Perspective. Decision Support Systems, 51(1), 176-189.