Article Critique: Email Etiquette Chapter Eight Discusses
Article Critique Email Etiquettechapter Eight Discusses The Role Of
Article Critique – Email Etiquette Chapter Eight discusses the role of mediated communication in the workplace. Read the article entitled, "14 email etiquette rules every professional should know"—link below—and then write a paper about your thoughts on this article. In your paper, be sure to also address the following:
• Argue for or against the article’s tips on email etiquette being helpful.
• Criticize at least one of the article’s tips on email etiquette.
• Explain how one or more of the article’s tips on email etiquette will be adapted into your computer-mediated communication. Please make sure to reference the article and at least one other article in your paper. This can be your textbook, one of the recommended articles, or another article that you have located.
The paper must be two pages in length (excluding title and reference pages) and formatted according to APA style. Cite your resources in text and on the reference page. Sources: Kreps, G. L. (2011). Communication in organizations [Electronic version]. Retrieved from . Smith, J., & Sugar, R. (2015, June 6). 14 email etiquette rules every professional should know. Retrieved from .
Paper For Above instruction
Article Critique Email Etiquettechapter Eight Discusses The Role Of
The role of email etiquette in professional communication is increasingly vital in today’s digitalized work environment, where mediated communication often replaces face-to-face interactions. The article titled "14 email etiquette rules every professional should know" by Smith and Sugar (2015) provides pertinent guidelines that aim to foster clarity, professionalism, and respect in email correspondence. These tips serve to streamline communication, prevent misinterpretations, and maintain a positive professional image. This critique explores the usefulness of these tips, examines their applicability, and offers a personal perspective on incorporating some of these rules into my own communication style.
Usefulness of the Etiquette Tips
Overall, I find the tips outlined in the article to be highly beneficial. Clear and concise emails reduce confusion and save time for both sender and receiver. For example, the recommendation to use an appropriate subject line aligns with effective communication practices by setting expectations immediately. Furthermore, the emphasis on professionalism—such as avoiding inappropriate language and including proper salutations—contributes significantly to maintaining respect and courtesy in the workplace. According to Kreps (2011), effective organizational communication relies heavily on adherence to etiquette, which helps to foster mutual respect and understanding.
The article's emphasis on timely responses is also crucial. Prompt replies demonstrate professionalism and respect for others' time, which is consistent with organizational communication theories emphasizing responsiveness as a key component of effective communication (Kreps, 2011). Additionally, the guidance on avoiding emotional or reactive language is essential in preventing misunderstandings, especially given the limited cues available in written digital communication.
Critique of a Specific Tip
One tip I find potentially problematic is the advice to keep emails brief and to the point. While brevity is generally advantageous, overly concise emails can sometimes come across as curt or unhelpful, especially when complex issues need to be addressed (Smith & Sugar, 2015). In some cases, providing additional context or explanation is necessary to avoid misinterpretation and to foster clarity. For instance, in situations that demand detailed instructions or nuanced discussions, a strictly brief email may not suffice, and could inadvertently hinder effective communication.
Therefore, although brevity is important, it should not come at the expense of completeness. Striking a balance between being concise and providing sufficient information is key. This critique aligns with the view that effective communication is situational, and rigid rules may sometimes need to be adapted to fit specific circumstances.
Incorporation of Tips into Personal Communication
I plan to incorporate several of the article’s tips into my own email practices. For example, I will ensure my subject lines are specific and reflective of the email's content, which will enhance the recipient’s ability to prioritize and respond appropriately. Additionally, I will adopt the habit of proofreading my messages before sending to avoid errors that could undermine professionalism (Kreps, 2011).
Furthermore, I intend to be mindful of tone by avoiding emotionally charged language, especially when discussing sensitive issues. This aligns with the idea of maintaining professionalism in all correspondence to uphold organizational reputation and interpersonal relations. Incorporating these tips will likely lead to more effective and respectful communication in my workplace interactions.
Conclusion
The rules outlined by Smith and Sugar (2015) serve as a valuable guide for professional email etiquette, fostering clearer and more respectful digital communication. While most tips are applicable and beneficial, some—such as overly strict brevity—may require contextual adjustment. By selectively integrating these guidelines into my communication habits, I aim to enhance my professionalism and efficiency in mediated workplace interactions. Ultimately, continuous reflection and adaptation are necessary to navigate the dynamic landscape of digital communication effectively.
References
- Kreps, G. L. (2011). Communication in organizations. Retrieved from [URL]
- Smith, J., & Sugar, R. (2015, June 6). 14 email etiquette rules every professional should know. Retrieved from [URL]