As An Intern Software Developer For A Retail Bank 983327

As An Intern Software Developer For A Retail Bank You Have Been Taske

As an intern software developer for a retail bank, you have been tasked with developing use cases to support the ATM service. Prepare a 5-6 page paper in which you: Describe (in a one to two (1-2) page narrative) a use case, complete with typical and alternate courses, that documents the event of a bank customer withdrawing money from an ATM. Illustrate the use case using Visio or a similar product. Describe (in a one to two (1-2) page narrative) a use case dependency for making an account deposit. Illustrate this use case with Visio or a similar product. Describe (in a one to two (1-2) page narrative) a use case dependency for making an account transfer. Illustrate this use case with Visio or a similar product. Identify and explain at least one (1) ethical issue that the use case exposes in connection with the development or use of the ATM system. Research and cite at least three (3) authoritative academic sources. The specific Course Learning Outcomes associated with this assignment are: Summarize the various requirements modeling techniques. Create a use case based on relating functional requirements. Analyze and articulate ethical, cultural, and legal issues and their feasibilities among alternative solutions. Use contemporary CASE tools in process and data modeling. Use technology and information resources to research issues in systems analysis and development. Write clearly and concisely about Systems Analysis and Development topics using proper writing mechanics and technical style conventions.

Paper For Above instruction

Introduction

The development of use cases for ATM systems within retail banking is a critical aspect of systems analysis and design. Use cases serve as detailed narratives that depict interactions between users (actors) and the system to fulfill specific functionalities. They are instrumental in capturing functional requirements, facilitating communication among stakeholders, and guiding system development. This paper focuses on crafting comprehensive use cases for ATM withdrawal, account deposit, and account transfer, illustrating these scenarios with visual diagrams. Moreover, the paper examines the ethical considerations associated with ATM systems, emphasizing their impact on user privacy and security.

Use Case for ATM Withdrawal

The primary use case involves a bank customer withdrawing money from an ATM. This scenario captures the typical sequence of interactions and potential alternatives that can occur during this process.

Typical Course

A customer approaches the ATM, inserts their debit card, and enters their PIN. Upon successful verification, they select the withdrawal option, specify the amount, and confirm the transaction. The system communicates with the bank's core processing system to ensure sufficient funds and, if available, dispenses the cash. Finally, the system returns the card and displays a receipt option or concludes the session.

Alternate Courses

- If the PIN is incorrect, the system prompts the user to retry or cancel after three failed attempts, which may result in card retention.

- If the account lacks sufficient funds, the system displays an error message, and the transaction is canceled.

- If the ATM experiences a hardware or network failure, the system informs the user and aborts the transaction, advising to contact the bank.

Diagram Illustration

A use case diagram (created in Visio) would depict "Customer" as the actor interacting with the "ATM Withdrawal" use case, with include and extend relationships showing the alternative flows like PIN failure or insufficient funds.

Use Case Dependency for Account Deposit

Depositing funds involves a dependent use case where the customer deposits cash or checks at an ATM, which then interacts with the banking system to credit the account.

Narrative

The customer inserts their card and inputs their PIN. Instead of withdrawal, they select the deposit option, choose the account (checking or savings), and insert the deposit envelope or cash/checks into the ATM. The system scans or counts the deposited items, credits the account accordingly, and provides a receipt confirming the transaction.

Diagram Illustration

The dependency relation can be visualized as a use case with "Deposit Funds" dependent on authentication and account selection, with a visual representation of the deposit process and validation steps.

Use Case Dependency for Account Transfer

Transferring funds between accounts involves a use case where the user initiates a transfer, requiring dependencies like authentication and account validation.

Narrative

The customer logs into their account via ATM, selects "Transfer Funds," specifies the source and target accounts, enters the transfer amount, and authorizes the transaction. The system verifies the accounts, checks for sufficient funds, performs the transfer, and confirms the operation with a receipt.

Diagram Illustration

This use case dependency is illustrated through a diagram showing interrelations among authentication, account selection, validation, and transfer execution use cases, emphasizing the dependency on successful prior steps.

Ethical Issue in ATM Use Cases

A significant ethical concern in ATM systems revolves around user privacy and data security. For instance, the risk of unauthorized access to sensitive financial information during authentication or transaction processes can compromise customer privacy. Additionally, the potential for machine skimming devices to steal card information raises concerns about data protection and fraud exploitation. Ensuring robust security measures and complying with data protection laws such as GDPR are essential to mitigate these issues.

Furthermore, the ethical obligation of banks extends to fair access, ensuring that the ATM services are accessible to all customers, including those with disabilities, which raises questions about universal design and equitable access. Transparency in transaction processing and honest communication about potential fees or errors also play a vital role in maintaining ethical standards in ATM operations.

Conclusion

Developing detailed use cases for ATM transactions is fundamental in designing secure, efficient, and user-friendly banking systems. The use cases for withdrawal, deposit, and transfer highlight the complex interactions and dependencies involved in ATM operations. Incorporating visual modeling tools like Visio enhances understanding and documentation of these processes. Addressing associated ethical issues, especially data security and privacy, is crucial for building trustworthy banking systems that uphold customer rights and comply with legal standards.

References

  • Jacobson, I., Booch, G., & Rumbaugh, J. (1999). The Unified Software Development Process. Addison-Wesley.
  • Cockburn, A. (2000). Writing Effective Use Cases. Addison-Wesley.
  • Booch, G. (1994). Object-Oriented Analysis and Design with Applications. Addison-Wesley.
  • IEEE. (2013). IEEE Standard for Software and System Test Documentation. IEEE Std 829-2008.
  • International Organization for Standardization (ISO). (2013). ISO/IEC 27001:2013 — Information technology — Security techniques — Information security management systems — Requirements.
  • Schneider, M. (2018). Ethical issues in banking: Privacy and data security. Journal of Financial Ethics, 12(3), 45-59.
  • Goggin, G. & McLelland, M. (2018). Mobile Technology and Society: Social, Cultural, and Political Dynamics. Routledge.
  • Rosenbaum, P. R., & Rubin, D. B. (1983). The Central Role of the Propensity Score in Observational Studies for Causal Effects. Biometrika, 70(1), 41-55.
  • Balasubramanian, S., & Ramachandran, N. (2019). Security and Privacy in Banking Transactions: Challenges and Solutions. International Journal of Cyber Security, 15(2), 123-134.
  • Fowler, M. (2004). UML Distilled: A Brief Guide to the Standard Object Modeling Language. Addison-Wesley.

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