As The HR Manager For A Large Healthcare Organization You H

As The Hr Manager For A Large Health Care Organization You Have Been

As the HR manager for a large health care organization, you have been asked to design a new position for an individual contributor in a non-clinical department such as Billing, Admitting, HR. The job should be entry to mid-level and one appropriate for someone with a bachelor's degree in health care administration.

Develop the job title and essential duties for the new position. Write a detailed job description suitable for listing on the organization’s website. Identify the desired KSAs (Knowledge, Skills, and Abilities). Explain the required minimum qualifications. Describe the steps involved in hiring for this new position. Develop salary recommendations. Identify a process to identify the most qualified applicants for the position. Be sure to justify each decision and recommendation you make.

Paper For Above instruction

Introduction

In the evolving landscape of healthcare, non-clinical departments such as Billing, Admitting, and Human Resources play a vital role in ensuring the smooth functioning of healthcare organizations. Creating a new position tailored for individuals with a bachelor's degree in health care administration can enhance operational efficiency, support organizational goals, and foster professional development within these departments. This paper outlines the development of such a position, including its title, responsibilities, qualifications, hiring process, salary recommendation, and applicant selection criteria.

Job Title and Essential Duties

The proposed job title is "Healthcare Administrative Coordinator." This role is designed as an entry- to mid-level position that supports departmental operations through administrative and analytical tasks.

Essential Duties:

- Manage and process billing and coding procedures in coordination with the finance department.

- Assist in the admission and discharge processes, ensuring compliance with organizational policies.

- Maintain accurate and confidential patient and employee records.

- Support HR functions such as scheduling, onboarding, and record keeping.

- Serve as a liaison between departments, patients, and external agencies.

- Prepare reports and data analyses to support departmental decision-making.

- Ensure compliance with healthcare regulations and organizational policies.

- Utilize healthcare management software for data entry, record keeping, and reporting.

- Participate in ongoing training to stay current with healthcare administration practices.

- Provide exceptional customer service to patients, staff, and external stakeholders.

Knowledge, Skills, and Abilities (KSAs)

Knowledge:

- Fundamentals of healthcare administration and healthcare regulations.

- Billing, coding, and reimbursement procedures.

- Electronic health records (EHR) and healthcare management software.

- Organizational policies and compliance standards.

- Basic financial principles related to healthcare billing and budgeting.

Skills:

- Strong organizational and time-management skills.

- Proficient in Microsoft Office Suite and healthcare-specific software.

- Excellent verbal and written communication abilities.

- Analytical skills to interpret data and prepare reports.

- Problem-solving and critical-thinking skills.

Abilities:

- Ability to manage multiple priorities efficiently.

- Attention to detail and accuracy.

- Ability to work independently and as part of a team.

- Customer service orientation.

- Adaptability to evolving healthcare policies and procedures.

Minimum Qualifications

- Bachelor's degree in health care administration, health information management, or a related field.

- At least one year of relevant work experience in healthcare administration or billing.

- Proficiency with healthcare management software (e.g., Epic, Cerner) and MS Office.

- Knowledge of healthcare compliance regulations (HIPAA, Medicare/Medicaid policies).

- Strong interpersonal and communication skills.

Hiring Process

The hiring process involves several structured steps to ensure the selection of the most suitable candidate:

1. Job Posting: The position will be advertised internally and externally on the organization's website, job boards, and professional associations.

2. Application Screening: HR will review applications to shortlist candidates based on minimum qualifications and KSAs.

3. Assessment: Selected candidates will complete a skills assessment related to healthcare software and data analysis.

4. Interview Process: Conduct structured interviews focusing on experience, skills, and situational responses. Panel interviews will involve HR and department managers.

5. Reference Checks: Contact references to validate candidate qualifications and work ethic.

6. Final Selection and Offer: The most qualified candidate will be offered the position, contingent upon background and credential verification.

Salary Recommendations

Based on industry standards, geographic location, and comparable positions, the recommended annual salary range for the Healthcare Administrative Coordinator is $45,000 to $55,000. This range balances competitiveness, organizational budget considerations, and market demand for healthcare administrative roles.

Applicant Qualification and Selection Process

To identify the most qualified applicants, a structured evaluation matrix will be employed, assigning weights to key criteria such as education, experience, technical skills, and interpersonal abilities. Candidate responses during interviews will be assessed using standardized rubrics to ensure fairness and objectivity. The use of behavioral interview questions will help predict future performance based on past behavior. Additionally, implementing a skills test will further distinguish candidates' technical competencies.

Justification of Decisions:

The choice of the "Healthcare Administrative Coordinator" title reflects the dual focus on administrative and operational support, aligning with entry- to mid-level responsibilities. The essential duties are designed to cover critical areas in non-clinical healthcare operations, emphasizing compliance, patient data management, and interdepartmental communication, all vital for organizational success. The KSAs encompass the current industry demands for digital literacy, accuracy, and communication skills, which are essential in healthcare settings.

The structured hiring process aims to attract qualified candidates while maintaining objectivity and fairness. Using a combination of interviews, assessments, and reference checks ensures a comprehensive evaluation of each applicant’s capabilities. The salary range is grounded in data from salary surveys and industry reports (Medical Group Management Association, 2023; Bureau of Labor Statistics, 2023) to remain competitive and attract qualified candidates.

In conclusion, by developing a well-defined position with clear qualifications, responsibilities, and hiring procedures, healthcare organizations can better meet operational demands, foster employee growth, and deliver high-quality services to their patients.

References

  • Bureau of Labor Statistics. (2023). Healthcare Support Occupations. U.S. Department of Labor. https://www.bls.gov/ooh/healthcare/home.htm
  • Medical Group Management Association. (2023). Salary and Compensation Data Report. MGMA.
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  • Himmelstein, D. U., & Woolhandler, S. (2016). The Current and Projected Tax Burden of Healthcare. Annals of Internal Medicine, 165(10), 733–734. https://doi.org/10.7326/M16-2314
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