Assignment 2: Internal Environmental Scan And Organiz 201892
Assignment 2 Internal Environmental Scanorganizational Assessmentthi
This section provides the opportunity to develop your course project. Conducting an internal environmental scan or organizational assessment, provides the ability to put the strategy audit together. In this module, you will conduct a comprehensive assessment of the internal environment at your business unit or organization you are working with for this project, also known as an organizational assessment, and present your findings in a report. In your report, you should analyze the operating characteristics and assets of your business unit. The SWOT model is one of the most common business tools used during organizational assessment.
Another is developing a balanced scorecard based on a prescribed or planned set of performance objectives that will be measured and evaluated regularly. In this assignment, based on the external environmental scan you conducted in M2: Assignment 2 and the internal environmental scan in this assignment, you will develop a SWOT analysis and a balanced strategic scorecard.
Paper For Above instruction
Introduction
The process of conducting an internal environmental scan is fundamental to strategic planning as it unravels the internal strengths and weaknesses of an organization that influence its competitive position. This assessment explores the core components that define the internal environment, including the organization's mission, vision, values, strategy understanding, organizational culture, and value chain activities. Complementing this internal assessment is a SWOT analysis that integrates with external opportunities and threats, providing a comprehensive view of strategic fit. Finally, a balanced strategic scorecard offers a structured mechanism for measuring organizational performance aligned with strategic objectives.
Mission, Vision, and Values
Understanding an organization’s mission, vision, and values is the cornerstone of strategic coherence. The mission statement articulates the organization’s fundamental purpose, guiding decision-making and operational priorities. The vision provides a future-oriented aspiration that aligns stakeholders toward common goals, while core values inform behaviors and organizational culture. In analyzing these elements, it is critical to assess whether there is consensus across leadership and staff regarding their understanding and application. For instance, a committed alignment ensures that shared values, such as integrity or innovation, are reflected in everyday behaviors, fostering a cohesive organizational identity that supports strategic objectives (Kaplan & Norton, 1996).
Effective alignment between mission, vision, and values with business strategy fosters a unified effort toward achieving competitive advantages. Discrepancies or lack of clarity, however, can impair strategic execution and hinder organizational responsiveness, highlighting the necessity for ongoing communication and reinforcement (Hitt, Ireland, & Hoskisson, 2017).
Strategy Clarification
Clarifying the organization’s strategy involves engaging with mid-level or senior managers to gauge their understanding and commitment to the enterprise’s strategic posture. This entails assessing the clarity and perception of the organization's value proposition, market positioning, and competitive advantage. A well-articulated and widely understood strategy ensures coordinated action across organizational levels, thus enabling efficient resource allocation and strategic alignment (Grant, 2019). For example, if managers comprehend and endorse the differentiation strategy aimed at innovation leadership, resources can be effectively prioritized to R&D and customer experience enhancements.
Disparities in strategic understanding can lead to misaligned initiatives and suboptimal execution, emphasizing the importance of communication channels and managerial engagement in strategy dissemination (Bryson, 2018).
Cultural Assessment
Organizational culture comprises the unwritten rules, shared beliefs, and behavioral norms that influence how work is performed and decisions are made. A culture conducive to strategic success typically promotes transparency, collaboration, and adaptability, thereby serving as an enabler (Schein, 2010). Conversely, a dysfunctional culture characterized by siloed behaviors, information hoarding, or resistance to change can impede strategic initiatives.
For example, an organization that encourages open communication and cross-functional teamwork facilitates agility and rapid problem-solving, aligning with strategic goals of responsiveness and innovation. Alternatively, cultural barriers such as political turf wars or distrust can slow decision-making and diminish organizational effectiveness.
Evaluating cultural features reveals whether the existing environment supports or obstructs strategic implementation, guiding necessary cultural interventions for strategic alignment (Cameron & Quinn, 2011).
Value Chain Analysis
The value chain analysis dissects primary and support activities that create and deliver value to customers. Primary activities—such as inbound logistics, operations, outbound logistics, marketing, and service—directly impact product quality and customer satisfaction. Support activities—such as procurement, technology development, human resource management, and infrastructure—enable primary activities and contribute to cost efficiencies or differentiation.
Assessing each activity’s contribution reveals strengths that can be leveraged for competitive advantage or weaknesses that may incur disadvantages. For instance, a robust R&D capability supports innovation-driven differentiation, whereas inefficient supply chain operations may elevate costs and weaken competitive positioning.
Identifying competitive gaps through this analysis informs strategic priorities, such as investing in technology or optimizing logistics to enhance overall value creation (Porter, 1985).
Summary of Key Findings
The internal assessment uncovers organizational strengths such as a clear mission and shared core values, a well-understood business strategy among managers, a culture supporting collaboration, and a value chain optimized for innovation. Weaknesses include inconsistent strategy communication, cultural resistance to change in certain units, and gaps in support activities that hinder operational efficiency. These findings suggest that the organization’s strategic advantages are closely tied to its culture and capability alignment, while areas requiring improvement are primarily related to internal communication and process optimization.
SWOT Analysis
The SWOT matrix synthesizes internal strengths and weaknesses with external opportunities and threats, providing a strategic framework for decision-making. Strengths such as technological innovation and strong brand recognition align with external opportunities like expanding into new markets. Conversely, weaknesses like operational inefficiencies may be exacerbated by external threats such as increased competitive rivalry.
For instance, internal strengths such as R&D capabilities can be harnessed to capitalize on external opportunities like technological advancements. Weaknesses, however, when paired with external threats such as regulatory changes, necessitate strategic adjustments to mitigate risks (Yousef, 2020).
This integrated approach facilitates the development of strategies that leverage strengths and opportunities while addressing weaknesses and threats.
Balanced Strategic Scorecard
The balanced scorecard translates strategic goals into measurable performance indicators across four perspectives:
- Financial: Profitability margin, cost reduction percentage, ROI on strategic initiatives.
- Customer: Customer satisfaction scores, Net Promoter Score (NPS), market share growth.
- Learning and Growth: Employee engagement levels, training hours per employee, innovation rate.
- Internal Processes: Process cycle time, quality defect rates, supply chain efficiency metrics.
By selecting two to three specific and quantifiable measures within each perspective, management can monitor strategic execution effectively. For example, a focus on customer satisfaction and innovation rate aligns with a strategy of differentiation through superior service and product development. Regular monitoring of these metrics ensures the organization remains focused on its strategic objectives and can adapt based on performance feedback (Kaplan & Norton, 1992).
Conclusion
The internal environment analysis combined with SWOT and balanced scorecard frameworks provides a comprehensive basis for strategic planning. Identifying core organizational assets, cultural dynamics, and operational strengths shapes a clear picture of where the organization excels and where improvements are needed. The integration of internal assessment findings with external opportunities and threats fosters strategic agility, enabling the organization to sustain competitive advantage through balanced measurement and continuous improvement.
References
- Bryson, J. M. (2018). Strategic Planning for Public and Nonprofit Organizations. Jossey-Bass.
- Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. Jossey-Bass.
- Grant, R. M. (2019). Contemporary Strategy Analysis. Wiley.
- Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2017). Strategic Management: Concepts and Cases. Cengage Learning.
- Kaplan, R. S., & Norton, D. P. (1992). The Balanced Scorecard: Measures that Drive Performance. Harvard Business Review, 70(1), 71-79.
- Kaplan, R. S., & Norton, D. P. (1996). Using the Balanced Scorecard as a Strategic Management System. Harvard Business Review, 74(1), 75-85.
- Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. Free Press.
- Schein, E. H. (2010). Organizational Culture and Leadership. Jossey-Bass.
- International Journal of Business and Management, 15(5), 105-115.