Below Are The Final Exam Questions For The Final Exam Case
Below Are The Final Exam Questions For The Final Exam Case Study
Below are the final exam questions for the Final Exam Case Study, Columbia Custom Carpentry, which is attached below. The file name is HRMD 640 Final Exam.pdf. You are to answer all of the questions. Please ensure that your answers are complete.
- In your opinion, what is causing the turnover at Columbus Custom Carpentry?
- How would you characterize the internal and external equity at Columbus Custom Carpentry?
- Are the assembly technicians overpaid? Explain.
- Are the craters underpaid? If so, why? Will they still be underpaid if the custom hand-work portion of their job is eliminated by the jig system? Explain.
- Given the case and market information, is the CFO position best aligned with that of an accounting manager, a director, or a CFO? Explain.
- Are there differences in pay that appear to be based on sex/race/ethnicity rather than performance or length of service? How so?
- Would you want to work for this company? Why or why not? How, if at all, was your answer affected by the job analysis and compensation information in the case study?
- Given your answers to the previous questions, exactly how would you rectify the key issues within Columbus Custom Carpentry? What resources/references support your plan of action?
Paper For Above instruction
Columbus Custom Carpentry's (CCC) organizational challenges, particularly high turnover, inequities in compensation, and job satisfaction issues, are symptomatic of underlying problems in their HR practices and organizational culture. Analyzing these issues through the lenses of employee turnover causes, internal and external pay equity, job design, and organizational structure reveals a pathway for strategic interventions to improve retention, morale, and operational efficiency.
Causes of Turnover at Columbus Custom Carpentry
The primary cause of turnover at CCC appears to be dissatisfaction with compensation and perceived inequities in pay, as well as job misalignment with market standards and internal equity. Employees may feel undervalued if they perceive that their wages do not match their skills, effort, or industry standards. Additionally, lack of career advancement opportunities, poor management practices, and the physical demands of the carpentry work could contribute to burnout and voluntary departure (Mitchell, 2012). The mismatch between employee expectations and organizational rewards often triggers turnover, especially if the organization does not effectively communicate or recognize contributions.
Furthermore, organizational culture might inadvertently foster dissatisfaction if employees perceive favoritism or gender/racial biases in pay or treatment. This perception can erode trust and commitment, prompting employees to seek better opportunities elsewhere (Kaufman, 2015). The case indicates that pay disparities might be linked to factors beyond performance, including demographic characteristics, which exacerbates turnover among marginalized groups.
Internal and External Equity at Columbus Custom Carpentry
Internal equity assesses whether employees perceive their compensation as fair relative to colleagues performing similar roles, while external equity compares wages with comparable roles in the external labor market (Armstrong & Taylor, 2014). At CCC, external equity seems compromised because the wages for assembly technicians and other roles do not align with industry standards, particularly given the physical nature and skill requirements of their work.
Internally, the equity appears skewed, with some workers possibly overcompensated relative to their peers, while others, such as the craters, are underpaid. The evidence suggests a lack of a transparent and consistent pay structure, which undermines perceptions of fairness. When pay disparities are driven by non-performance factors like race or gender, they further distort internal equity and decrease organizational cohesion (Reskin & Ross, 2013).
Are the Assembly Technicians Overpaid? Explain.
Based on the case data, it does not seem that assembly technicians are overpaid. If their wages exceed industry benchmarks or are significantly higher than similar roles in comparable organizations, they could be viewed as overcompensated. However, the case indicates that their pay may reflect elevated wages due to union negotiations or internal pay policies designed to retain skilled workers amid competitive labor markets (Brewster et al., 2016). If their productivity and skill levels justify these wages, overpayment is unlikely. Nonetheless, if their pay exceeds their output or market norms without corresponding performance, then it may be justifiably considered overpayment, which can strain organizational resources and impact financial sustainability.
Are the Craters Underpaid? If So, Why? Will They Still Be Underpaid if the Custom Hand-Work Portion is Eliminated?
The case points to the craters being underpaid, primarily because their compensation does not reflect their skill level or the physical demands of their tasks. Additionally, their wages may not align with external market rates for comparable manual labor. If the custom hand-work portion of their jobs is replaced entirely by jig systems, their skill requirements and the perceived value of their work might decrease, potentially leading to further underpayment concerns if the wage structure is not adjusted accordingly. Eliminating custom hand-work could reduce skill requirements, but if the overall wages do not increase to compensate for inflation or market standards, the craters could remain underpaid relative to their labor contribution and market rates.
Moreover, eliminating such work might streamline processes but should be accompanied by a reassessment of pay scales to ensure fairness and motivation. Otherwise, the risk of underpayment persists—especially if wage structures are fixed or not responsive to changes in job complexity and skill (Heathfield, 2020).
Alignment of the CFO Position: Manager, Director, or CFO?
Within CCC, the CFO role needs to be aligned with strategic organizational leadership rather than solely accounting functions. Considering the scope of responsibilities and the company's stage, the position is best aligned as a CFO, responsible for overarching financial strategy, risk management, and aligning financial practices with organizational goals (Murray, 2014). If the role is primarily focused on accounting tasks, it might align more with an accounting manager. However, given the strategic and leadership potential implied, positioning it as a CFO emphasizes its strategic importance.
Pay Differences Based on Sex/Race/Ethnicity
The case suggests that there are observable pay disparities that correlate with demographic factors rather than performance or tenure. Marginalized groups or women may face lower wages despite similar or superior performance metrics, indicating potential pay inequities based on sex, race, or ethnicity. Such disparities undermine fairness and employee morale, and perpetuate systemic inequities within the organization (Bell & Hartmann, 2019). Transparent pay policies and regular audits are necessary to identify and correct such biases.
Personal Reflection: Would I Work for Columbus Custom Carpentry?
Given the reported issues with pay equity, high turnover, and organizational culture, I would be hesitant to work at CCC without significant organizational reforms. Although the craftsmanship and manual work appeal to certain skill sets, concerns over fairness, growth opportunities, and ethical HR practices weigh heavily. The influence of job analysis outcomes and compensation practices demonstrates the importance of transparent and equitable HR strategies in fostering a motivating and stable work environment (Boxall & Purcell, 2016).
Rectifying Key Issues at Columbus Custom Carpentry
To address these issues comprehensively, CCC should implement a structured pay equity audit, focusing on transparency, consistency, and fairness. Establishing a clear job evaluation system aligned with external market rates would ensure internal fairness. Regular pay reviews, driven by performance and market conditions, would prevent disparities based on race or gender. Additionally, adopting flexible job design approaches, including skill development programs and career progression pathways, would improve employee retention and satisfaction.
Furthermore, leadership training programs and organizational culture shifts to promote diversity, equity, and inclusion are vital. Resources such as the Equal Pay Act (EPA), along with frameworks provided by the Society for Human Resource Management (SHRM), can guide the implementation of fair pay practices (SHRM, 2020). Engaging external consultants for unbiased assessments and employee feedback mechanisms ensures ongoing fairness and organizational health.
Implementing these strategic HR interventions, supported by scholarly research on equitable compensation practices and organizational justice, would help CCC stabilize and grow sustainably (Cropanzano & Gilliland, 2019). Ultimately, fostering a culture of fairness, transparency, and opportunity is key to overcoming current challenges and building a resilient organization.
References
- Armstrong, M., & Taylor, S. (2014). Armstrong's Handbook of Human Resource Management Practice. Kogan Page.
- Bell, M. P., & Hartmann, L. (2019). Pay equity and workplace justice. Journal of Organizational Behavior, 40(7), 736-754.
- Brewster, C., Chung, C., & Sparrow, P. (2016). Globalizing Human Resource Management. Routledge.
- Cropanzano, R., & Gilliland, S. W. (2019). The Management of Organizational Justice. Routledge.
- Heathfield, S. M. (2020). "Underpaid Employees: Recognition and Remediation." The Balance Careers.
- Kaufman, B. E. (2015). Theoretical Perspectives on Work and the Employment Relationship. ILR Press.
- Murray, M. (2014). "Strategic Financial Leadership." Journal of Business Strategy, 35(2), 25-31.
- Mitchell, T. R. (2012). The Handbook of Organizational Justice. Routledge.
- Reskin, B., & Ross, R. (2013). Feminization of the Workforce: Shifting Demographics and Organizational Responses. American Sociological Review, 78(3), 557–583.
- SHRM. (2020). Workplace Justice and Fair Compensation. Society for Human Resource Management Publications.