Business Case 4 Problem Set – Business Case Project Title ✓ Solved

BUSINESS CASE 4 Problem set – Business Case Project Title: W

West Calgary Ring Road, in Alberta, will improve access to schools, recreation, hospitals, and workplace and help to reduce the congestion in the city. The construction of this road began in 2019, and the project is expected to complete in 2024. The project's estimated cost is $1.0B. The project is needed because, when completed, it will provide more than 101km of free-flow travel around the city. When the project will be completed, it will be 101km in length. The construction will help reduce the frequency and number of trucks using public roads to haul gravel, reducing noise, and enhancing safety.

Stakeholder Identification Exercise

The following are the stakeholders identified for the West Calgary Ring Road project. This analysis is divided into internal and external stakeholders, with specific identifications made for each category.

Internal Stakeholders Impacted by Project Progress

  1. Calgary City Council
  2. Transportation Department
  3. Project Management Team
  4. Engineering Team
  5. Environmental Assessment Team
  6. Construction Workers
  7. Project Sponsor
  8. Finance Department

External Stakeholders Impacted by Project Progress

  1. Local Residents in Scenic Acres
  2. Business Owners along Highway 8
  3. Alberta Transportation
  4. Emergency Services (Fire and Ambulance)
  5. Public Transit Authorities
  6. Commuters using the affected routes
  7. Environmental Advocacy Groups
  8. Local Schools and Educational Institutions

Internal Stakeholders Impacted by Project Result

  1. Calgary City Council
  2. Transportation Department
  3. Public Works Department
  4. Emergency Services Departments
  5. Construction Firm
  6. Project Engineers
  7. Land Use Planning Department
  8. Local Government Officials

External Stakeholders Impacted by Project Result

  1. Daily Commuters
  2. Local Businesses in the surrounding area
  3. Residents in Calgary
  4. Visitors to Calgary
  5. Environmental Groups
  6. Healthcare Facilities along the routes
  7. Public Transit Users
  8. Recreational Users (bikers, walkers)

Communication Management Plan

The Communication Management Plan is essential to ensure that all stakeholders are kept informed about the project's progress, challenges, and outcomes. This plan outlines how communication will occur, the frequency of updates, and the channels used for communication.

Objectives

The Communication Management Plan aims to:

  • Ensure timely dissemination of project information
  • Facilitate stakeholder engagement
  • Manage expectations and address concerns
  • Provide a feedback mechanism for stakeholders

Stakeholder Communication Strategy

Stakeholder Communication Method Frequency Responsible Party
Calgary City Council Monthly Progress Reports Monthly Project Manager
Transportation Department Email Updates Bi-weekly Lead Engineer
Local Residents Community Meetings Quarterly Public Relations Officer
Emergency Services Coordination Meetings Monthly Project Coordinator
Local Businesses Newsletters Monthly Community Liaison
Environmental Groups Public Consultation Upon Request Environmental Officer
Construction Workers Daily Briefings Daily Site Supervisor
Public Transit Users Social Media Updates As Needed Communication Team

This plan will ensure all stakeholders are well-informed and aligned throughout the project's lifecycle.

Conclusion

In conclusion, the West Calgary Ring Road project represents a significant infrastructure investment that will benefit the community by improving connectivity and accessibility. Identifying the right stakeholders and establishing an effective communication management plan are crucial steps in ensuring the project's success. Engaging with both internal and external stakeholders through tailored communication strategies will foster collaboration, mitigate risks, and enhance the overall project outcome.

References

  • Alberta. (2020, April 20). West Calgary ring road. Retrieved from [link].
  • Kloppenborg, T., Anantatmula, V. S., & Wells, K. (2019). Contemporary Project Management (4th ed.). Cengage Learning.
  • Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide-Sixth Edition / Agile Practice Guide Bundle). Project Management Institute.
  • Calgary City Council. (2020). Transportation Plan for Calgary. Retrieved from [link].
  • Alberta Transportation. (2019). Project Implementation Report. Retrieved from [link].
  • Environmental Protection Agency. (2018). Environmental Guidelines for Infrastructure Projects.
  • Public Safety Canada. (2020). Emergency Services Preparedness for Large Infrastructure Projects.
  • Alberta Health Services. (2021). Report on Public Health and Community Infrastructure.
  • Canadian Urban Transit Association. (2019). A Framework for Transit and Community Development.
  • City of Calgary. (2020). Community Engagement Strategy for Major Projects.

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