Business Impact Analysis Of SanGrafix, A Video Game Design C

Business impact analysis on SanGrafix a video game design company

Please watch the video on link below.... Create a business impact analysis on SanGrafix a video game design company. The BIA should include a descriptive list of the organization’s key business areas. The BIA helps to identify and prioritize critical IT systems and components. A template for developing the BIA is also provided to assist the user.

This list should be in order of importance to the business and each item should include a brief description of the business process and main dependencies on systems, communications, personnel, and information/data. Areas to be considered could include: e-commerce processes, e-mail based communications, other on-line real-time customer services, production line, production processes, quality control mechanisms, customer service handling, maintenance and support services, sales and sales administration, finance and treasury, research and development activities, human resources management, information technology services, premises (head office and branches), marketing and public relations, accounting and reporting, strategic and business planning activities, internal audit. The template is attached below.....Please write as per the template.

Paper For Above instruction

Introduction

SanGrafix is a dynamic video game design company specializing in the development of immersive and innovative gaming experiences. As a creative enterprise heavily reliant on complex IT systems and digital infrastructure, understanding the critical business areas is vital for ensuring business continuity and resilience. This Business Impact Analysis (BIA) identifies the key operational areas of SanGrafix, their dependencies, and their importance to the overall success of the company.

Key Business Areas

1. Research and Development (R&D)
   • This area involves designing new game concepts, developing prototypes, and testing game mechanics. R&D relies heavily on high-performance computing systems, software development environments, and collaboration tools.
   • Dependencies include software development platforms, version control systems, internal communication channels, and access to creative assets and user testing data.
2. Game Development and Production
   • Encompasses the actual coding, graphic design, animation, sound design, and level creation necessary for game development. This process depends on robust servers, development tools, and digital asset management systems.
   • Relies on personnel skilled in programming, graphic arts, sound engineering, and project management, with dependencies on communication tools and data storage systems.
3. Quality Control and Testing
   • Ensures the video games meet quality standards and are free of critical bugs before launch. This process uses automated testing software and manual testing teams.
   • Relies on testing environments, bug tracking systems, and real-time communication among testing teams and developers.
4. Customer Support and Service
   • Handles customer inquiries, troubleshooting, software updates, and feedback collection via online channels and support ticket systems.
   • Dependencies include customer relationship management (CRM) systems, email communication, and online chat tools.
5. Sales and Marketing
   • Activities involve online advertising, social media campaigns, and direct sales through the company website and partner platforms.
   • Dependence on e-commerce platforms, digital marketing tools, and data analytics systems to track performance and customer engagement.
6. Finance and Accounting
   • Managing budgeting, payroll, invoicing, and financial reporting. This area relies on financial software, banking systems, and secure data storage.
   • Dependent on personnel with expertise in finance, accounting systems, and data security measures.
7. Human Resources Management
   • Deals with recruitment, employee records, payroll, and internal communications. HR relies on HR management software and internal communication platforms.
   • Dependencies include personnel data systems, onboarding tools, and policy documentation.
8. Information Technology Services
   • Provides the technical infrastructure, network security, and system maintenance required for all business functions.
   • Relies heavily on network hardware, software support teams, cybersecurity measures, and data backups.
9. Marketing and Public Relations
   • Manages brand image, press releases, and media relations to promote the company's products and reputation.
   • Dependent on communication channels, media monitoring tools, and content management systems.
10. Strategic and Business Planning
    • Focuses on long-term growth strategies, market analysis, and resource allocation. Utilizes business intelligence tools and executive decision-making platforms.
    • Dependent on internal and external data sources, stakeholder input, and analytical software.

Conclusion

SanGrafix’s success hinges on the seamless operation of its core business areas, each with distinct dependencies on IT systems, personnel, and processes. Prioritizing these areas through a BIA allows SanGrafix to identify vulnerabilities, allocate resources effectively, and develop contingency plans to ensure continuous operations, especially during disruptions. Protecting critical systems in R&D, game development, and customer support are paramount to maintaining competitive advantage and customer satisfaction.

References

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