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Eastman Kodak was initially established in 1881 as the Eastman Dry Plate Company in Rochester, New York. It emerged as a pioneer by introducing gelatin dry plates, revolutionizing photography technology compared to the wet plates previously used (Kodak). In 1888, the company rebranded as Kodak and began selling cameras and photographic products to the general public under its new brand name. Over the decades, Kodak continuously innovated by developing new, user-friendly film, cameras, printers, and health imaging devices, maintaining its dominance throughout the analog photography era.
However, with technological advancements and the digital revolution, Kodak faced significant challenges. By 2012, the company filed for Chapter 11 bankruptcy due to increasing competition, shifts to digital photography, and mounting debt (PRESS, 2013). To survive, Kodak divested many of its product lines and shifted focus from consumer cameras and film to commercial imaging solutions, including business markets like document imaging, printing, and materials science. The company sold its consumer camera division, shuttered its online photo services, and settled licensing disputes, restructuring its operations into Kodak Alaris. Despite these struggles, Kodak preserved a substantial patent portfolio and maintained a presence in business imaging, with over 7,500 patents and applications (Kodak, 2011).
Fujifilm entered the photographic industry in 1934 as Japan’s first producer of photographic film, initially supported by government initiatives (FUJIFILM Corporation, n.d.). Like Kodak, Fujifilm expanded into various fields aligned with imaging technology, including digital imaging, medical imaging, and biotech, diversifying beyond traditional film products. Over the years, Fujifilm not only maintained its core photographic film business but also innovated into healthcare, cosmetics, and electronic devices, allowing it to grow and adapt in the digital age. Today, Fujifilm is recognized as one of the largest global imaging and information providers, continuously investing in new markets and technological advancements.
Comparison of Management Approaches in Embracing Innovation
Eastman Kodak’s management approach historically centered around pioneering traditional film-based photography, investing heavily in innovation within that core domain. Nonetheless, its reliance on its legacy technology and failure to swiftly adapt to the digital shift resulted in significant setbacks. Kodak's management was conservative in diverging from its profitable film business, which delayed its digital transformation and contributed to its bankruptcy in 2012. Post-bankruptcy, its management shifted towards restructuring, focusing on commercial markets and licensing its patents to generate revenue. This strategic pivot, while necessary, limited its ability to lead innovations in digital imaging, positioning Kodak primarily as a patent holder and service provider rather than a technology innovator (Anthony & Govindarajan, 2014).
Conversely, Fujifilm’s management adopted a proactive and diversified approach to innovation. Recognizing the impending decline of film, Fujifilm diversified into areas like healthcare, cosmetics, and biotechnology, leveraging its chemical and photographic expertise. Fujifilm’s management fostered a culture of innovation beyond core photographic products, actively investing in research and development to develop new products aligned with emerging market demands. For instance, the company’s initiatives in regenerative medicine and electronic imaging demonstrate an adaptive management strategy capable of embracing change effectively (Fujifilm Holdings, 2014).
Thus, Kodak’s management’s cautious and historically myopic approach limited its capacity to adapt rapidly to technological shifts, whereas Fujifilm’s flexible and diversified approach enabled it to innovate and sustain its growth amidst market transformations. By diversifying its product portfolio and actively investing in R&D, Fujifilm’s management managed risks more effectively and retained competitiveness.
Impact of Management and Development Strategies on Success
Eastman Kodak’s strategic focus on core film and consumer imaging once drove its market dominance. However, its reluctance to abandon traditional products prematurely and slow response to digital innovation hindered its long-term viability. The sale of non-core assets and restructuring allowed Kodak to stay afloat, but it faced ongoing challenges in maintaining profitability and innovation leadership. Its dependence on patent licensing revenue indicates a management strategy aiming to capitalize on historical innovations rather than leading new ones, impacting its growth prospects (Lunden, 2013).
Fujifilm’s management, however, prioritized diversification, innovation, and global expansion, which proved successful in maintaining revenue growth and competitiveness. Its strategic investments into healthcare, biomaterials, and functional chemicals allowed the firm to capitalize on emerging markets and technological trends, mitigating risks associated with declining film sales. This approach fostered resilience and sustained profitability, with incremental revenue increases reported even during market downturns (Fujifilm Holdings, 2014).
Ethics and Social Responsibility and Their Impact
Kodak’s historical approach to ethics and social responsibility has seen periods of commitment, such as its engagement with the Electronic Industry Citizenship Coalition (EICC), promoting labor and environmental standards among suppliers (Kodak, 2011). However, the company’s recent suspension of charitable donations and community support indicates a shift in corporate social responsibility priorities, potentially impacting employee morale and corporate reputation. Maintaining a socially responsible image is increasingly vital for profitability, especially in preserving brand reputation and customer loyalty in an age of corporate accountability.
Fujifilm’s management has historically emphasized environmental sustainability, social contribution, and community engagement, actively participating in initiatives worldwide related to healthcare, education, and environmental protection. Its consistent focus on CSR has strengthened its brand image and fostered stakeholder trust, which can positively influence financial performance. Companies with robust CSR strategies tend to attract and retain customers and employees, translating into better financial outcomes (Bhattacharya, Korschun, & Sen, 2011).
Adapting to Changing Market Conditions
Kodak’s failure to adapt rapidly to the digital era exemplifies the importance of flexible management. Its delayed transition resulted in lost market share, highlighting the need for proactive change management. In contrast, Fujifilm’s early diversification and technological investments allowed it to navigate market upheavals successfully. Their strategic foresight underscores the importance of continuous innovation, diversification, and flexible organizational structures that can respond quickly to technological shifts and consumer preferences.
To bolster decision-making under shifting conditions, companies should incorporate several strategic practices: first, fostering an organizational culture that encourages innovation and risk-taking; second, investing in ongoing market research and technological scouting to identify emerging trends early; third, building flexible operational processes that can pivot quickly in response to external changes. By embedding these practices, firms can enhance their resilience, remain competitive, and even lead market transformations (Teece, 2010).
Recommendations for Building Flexibility
First, companies should cultivate a culture of innovation that rewards experimentation and values learning from failures, enabling swift adaptation to market changes. Second, establishing cross-functional teams and decentralized decision-making processes can create agility, allowing units to respond independently to localized market shifts. Third, investing in modular and scalable technologies and infrastructure facilitates rapid deployment and piloting of new products or services, reducing time-to-market and enabling quick strategic pivots (Volberda, 2010).
In conclusion, the contrasting histories of Kodak and Fujifilm underscore the significance of proactive management strategies aligned with technological evolution. While Kodak’s conservative control over its core filmmaking business limited its agility, Fujifilm’s diversified, innovative approach allowed it to thrive amid industry changes. Embracing flexible decision-making frameworks and fostering a culture of continuous innovation are crucial for sustained success in dynamic markets.
References
- Bhattacharya, C. B., Korschun, D., & Sen, S. (2011). Harnessing corporate social responsibility to create a sustainable competitive advantage. Journal of Business Ethics, 103(1), 97-113.
- Fujifilm Holdings. (2014). Annual Report 2014. Retrieved from https://www.fujifilmholdings.com/en/ir/library/annual_reports.html
- Kodak. (2011). About Kodak. Retrieved from https://www.kodak.com/en/corp/about
- Lunden, I. (2013). Kodak’s last hope: Patent licensing. TechCrunch. Retrieved from https://techcrunch.com/2013/09/03/kodaks-last-hope-patent-licensing/
- Press, A. (2013). Kodak files for bankruptcy. The New York Times. Retrieved from https://www.nytimes.com/2013/01/20/business/kodak-files-for-bankruptcy.html
- Teece, D. J. (2010). Business models, business strategy and innovation. Long Range Planning, 43(2-3), 172-194.
- Volberda, H. W. (2010). Building flexibility into strategic management: Insights from the strategy and organizational literature. Long Range Planning, 43(2-3), 358-378.
- FUJIFILM Corporation. (n.d.). Corporate history. Retrieved from https://www.fujifilm.com/about/corporate/history