Change From Paper Patient Folders To Bestcare Electronic Hea

Change from paper patient folders to Bestcare electronic healthcare system in KAMC NGHA you can use the following studies to help you

Write 1 – 2 pages in APA format and in-text citations of at least 5 recent studies. Make sure to include the following: 1. Think about a change you know of in a healthcare organization in Saudi Arabia. 2. Use what you have learned to analyze how the change was managed. 3. Was the change radical or incremental? 4. Who led and managed the change? 5. How was the change received and what was the outcome? 6. Provide suggestions to deal with resistance.

Paper For Above instruction

The transition from paper-based patient records to an electronic healthcare system represents a transformative change in healthcare management, particularly within the King Abdulaziz Medical City (KAMC) under the National Guard Health Affairs (NGHA) in Saudi Arabia. This shift aligns with global trends aiming to enhance healthcare delivery through digital innovation, improving efficiency, accuracy, and patient safety (Aldosari, 2017). The management of this change involved carefully planning, stakeholder engagement, and addressing various barriers, including technological, organizational, and social challenges (Khalifa, 2013).

Analyzing this transition reveals that it was an incremental change rather than a radical overhaul. It evolved gradually as the hospital integrated electronic health records (EHR) alongside existing paper systems before fully adopting Bestcare, its centralized EHR platform (Aldosari et al., 2018). Such an approach allowed for smoother adaptation, reducing resistance that typically accompanies wholesale changes. The change was primarily led by hospital management along with the IT department, with support from government policies aimed at digitization and healthcare modernization (Aldosari, 2014). Leadership emphasized strategic planning, comprehensive training, and phased implementation to facilitate adoption.

The reception of this change among healthcare professionals was mixed initially. Resistance stemmed from concerns over increased workload, privacy issues, and lack of familiarity with new technology (Hasanain & Cooper, 2014). However, through targeted training sessions, continuous support, and emphasizing the benefits of electronic records such as improved data accuracy, accessibility, and patient safety, the hospital gradually gained acceptance. The outcome has been largely positive, with increased efficiency, better coordination across departments, and enhanced patient care (Aldosari & Al-Mansour, 2018). Nonetheless, ongoing challenges include ensuring data security and maintaining user engagement.

To further deal with resistance, several strategies are recommended. These include involving end-users early in the decision-making process to foster ownership, providing ongoing education and technical support, and demonstrating tangible benefits through success stories (Khudair, 2008). Additionally, addressing privacy and security concerns transparently can build trust. Moreover, creating a culture that values continuous improvement and innovation encourages staff to adapt more readily to technological changes. Effective change management, emphasizing communication, participation, and support, remains crucial for sustaining long-term success in implementing electronic health systems in Saudi healthcare organizations.

References

• Aldosari, B. (2017). Supportive care pathway functionalities of EHR system in a Saudi Arabian hospital. Computers in Biology and Medicine, 89, 123-132.
• Aldosari, B., Al-Mansour, S., Aldosari, H., & Alanazi, A. (2018). Assessment of factors influencing nurses acceptance of electronic medical record in a Saudi Arabia hospital. Informatics in Medicine Unlocked, 10, 82-88.
• Aldosari, B. (2014). Rates, levels, and determinants of electronic health record system adoption: A study of hospitals in Riyadh, Saudi Arabia. International Journal of Medical Informatics, 83(5), 381-388.
• Khalifa, M. (2013). Barriers to health information systems and electronic medical records implementation. A field study of Saudi Arabian hospitals. Procedia Computer Science, 21, 322-328.
• Hasanain, R. A., & Cooper, H. (2014). Solutions to overcome technical and social barriers to electronic health records implementation in Saudi public and private hospitals. Journal of Health Informatics in Developing Countries, 8(1), 1-14.
• Khudair, A. A. (2008). Electronic health records: Saudi physicians' perspective. International Journal of Medical Informatics, 77(12), 804-810.