Communication Skills For A Digital Age Page 139

The assignment question/prompt has been cleaned as follows:

Read "Communication Skills for a Digital Age" box (Pg. 139). After reading the do’s and don’ts of Facebook for work, create a list of at least three rules your company would use for Facebook. Include reasons for these rules. The response should be at least 200 words and cite your textbook and any other sources.

Discuss your conflict style(s) and how they impact workplace communication. Write a 200-word essay on conflict management skills you use at work or home, citing your textbook.

Read "Communication Skills for a Digital Age" box (pp. 395), visit two websites of programs/applications from the list, and write about each with pros and cons, totaling at least 200 words. Include textbook references.

Read "Communication Ethics" box (pp. 128) and choose two of four questions to answer, approximately 200 words each, citing the textbook.

Use at least your textbook as a source, referencing Beebe & Mottet (2013).

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Communication Skills For A Digital Age Box Pg. 139 A

Read "Communication Skills for a Digital Age" box (Pg. 139). After reading the do’s and don’ts of Facebook for work, create a list of at least three rules your company would use for Facebook. Include reasons for these rules. The response should be at least 200 words and cite your textbook and any other sources.

Paper For Above instruction

In the contemporary digital workplace, social media, particularly Facebook, has become a vital communication tool but also a potential source of risk if not managed properly. Drawing from Beebe and Mottet's principles of professional communication (2013), organizations must craft clear guidelines that promote positive online interactions while safeguarding their reputation. Based on the "Communication Skills for a Digital Age" box on page 139, this paper proposes three fundamental Facebook rules for a company, backed by the rationale for each.

First, a crucial rule is to restrict personal content that could harm the company’s image. Employees should refrain from posting offensive, inappropriate, or sensitive material related to the company, coworkers, or clients. Such content can damage corporate reputation and violate confidentiality policies. As Beebe and Mottet (2013) emphasize, professionalism extends to online behavior; safeguarding the organization's image is essential for maintaining trust and credibility with clients and stakeholders.

Second, employees should avoid discussing confidential or proprietary information on personal social media accounts. This rule ensures data security and compliance with legal standards. The authors highlight the importance of ethical communication, stressing that breaches of confidentiality can lead to legal repercussions and loss of client trust (Beebe & Mottet, 2013). Therefore, establishing boundaries regarding sensitive information is vital for organizational integrity.

Third, fostering respectful and constructive engagement on Facebook is necessary. Employees should be encouraged to promote positive interactions, avoid arguments, and refrain from inflammatory language. This rule helps maintain a healthy workplace culture and prevents conflicts from escalating into public disputes. According to Beebe and Mottet (2013), effective communication involves empathy and respect, which are critical even in online spaces to uphold professionalism and teamwork.

Implementing these rules is essential for creating a professional digital environment. Clear guidelines help employees understand acceptable online behavior, minimize risks associated with social media misuse, and reinforce a culture of respect and confidentiality—principles aligned with effective business communication practices outlined by Beebe and Mottet (2013).

References

  • Beebe, S. A., & Mottet, T. P. (2013). Business and Professional Communication: Principles and Skills for Leadership (2nd ed.). Pearson Education, Inc.