Companies Around The Globe Are Using Social Media To Connect
Companies Around The Globe Are Using Social Media To Connect With Thei
Companies around the globe are using social media to connect with their customers. Consider an online social media network, such as Facebook or LinkedIn, and respond to the following: For targeting new customers, examine the advantages and disadvantages of using these social networks compared to search engine advertising. Provide specific examples of products that lend themselves more to social networks than to search engine advertising. Discuss how this avenue of marketing might be effective in the success of a new product associated with existing brands. Support your statements with scholarly references and real-world examples.
Paper For Above instruction
In the contemporary business landscape, companies globally leverage social media platforms to establish direct and meaningful connections with their audiences. Platforms such as Facebook, Instagram, and LinkedIn have become integral tools in crafting targeted marketing strategies, especially for reaching new customers. When comparing social media advertising to search engine advertising (SEA), it is crucial to understand the distinct advantages and disadvantages that each approach offers.
Advantages of Social Media Advertising
One of the primary benefits of social media advertising is its ability to facilitate highly targeted and personalized marketing. These platforms collect extensive user data, allowing marketers to define specific demographics, interests, behaviors, and even life events to tailor messages (Tuzovic & Kabadayi, 2020). For example, a company selling fitness apparel can target users interested in health, wellness, and sports activities on Facebook. Additionally, social media enables organic engagement through comments, shares, and likes, fostering a sense of community and brand loyalty (Kapoor et al., 2018). Visual content, such as images and videos, can be easily integrated into social platforms, making the promotion of visually appealing products more effective.
Moreover, social networks excel in brand awareness-building, especially among younger demographics who spend substantial time online. Campaigns can go viral quickly, reaching wide audiences at a relatively low cost compared to traditional media. For instance, the ALS Ice Bucket Challenge demonstrated the powerful viral potential of social media in raising awareness and donations, exemplifying how campaigns can leverage social networks to amplify reach.
Disadvantages of Social Media Advertising
Despite these advantages, social media advertising faces limitations. Algorithms and ad saturation often reduce organic reach, necessitating higher ad budgets for visibility (Chaffey & Ellis-Chadwick, 2019). Furthermore, the effectiveness of social media ads can be inconsistent and difficult to measure precisely. Privacy concerns and regulatory restrictions also pose challenges, with platforms frequently changing policies that affect targeting capabilities.
Comparison with Search Engine Advertising
Search engine advertising, such as Google Ads, offers advantages primarily in capturing intent-driven consumers. When users search for specific products or services, ads can be shown immediately, often leading to higher conversion rates (Lipsman et al., 2017). The intent-based nature of SEA makes it effective for direct response objectives. However, it is less effective for awareness-building and for products that benefit from visual appeal or emotional engagement, which social media excels at.
Products Better Suited for Social Media
Products that are visually attractive or lifestyle-oriented tend to perform better on social media. For example, fashion apparel, cosmetics, and fitness equipment benefit greatly from images and influencer marketing on platforms like Instagram and TikTok. Conversely, technical or highly specialized products, such as industrial machinery, are typically more suited for search engine advertising due to the nature of their search intent.
Marketing New Products with Existing Brands
Social media can play a strategic role in launching new products under established brands. It offers an interactive platform for storytelling, customer engagement, and feedback collection, thereby fostering trust and excitement. For example, Coca-Cola's use of social media campaigns to introduce new beverages, often involving user-generated content, has successfully created buzz and reinforced brand loyalty (Keller & Kotler, 2016). These campaigns leverage existing brand equity and extend it through engaging content and community involvement.
In conclusion, while both social media and search engine advertising are valuable, their effectiveness depends on the product type, target audience, and marketing objectives. Social networks provide distinctive advantages in visual storytelling and engagement, making them particularly suitable for lifestyle brands and new product launches connected to existing brand identities.
References
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing (7th ed.). Pearson Education.
Kapoor, K., Dwivedi, Y. K., Piercy, N., & Reynolds, N. (2018). Social media marketing: A review and research agenda. Industrial Marketing Management, 83, 89-99.
Keller, K. L., & Kotler, P. (2016). Marketing management (15th ed.). Pearson Education.
Lipsman, A., Mudd, G., Rich, M., & Bruich, S. (2017). The power of “like”: How brands reach (and influence) fans through social-media marketing. Journal of Advertising Research, 57(2), 157-165.
Tuzovic, S., & Kabadayi, S. (2020). The role of social media in service recovery. Journal of Business Research, 109, 440-451.
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