Complete The Thomas-Kilmann Conflict Instrument (TKI)
Please Complete Thethomas Kilmann Conflict Instrument Tki But Befor
Please complete the Thomas-Kilmann Conflict Instrument (TKI), but before you do, there are two rules: (1) Answer every question even if no options appeal to you, pick one; (2) focus on only ONE relationship you have with ONE person you work with or have had conflict with. If you answer these questions in general, you will overlap the conflict styles that we apply differently with different people. Once you answer the 30 questions, transfer your answers onto the answer key (TKI Key). Find links in the readings for this week. Once you have completed the TKI and transferred your answers to the TKI key, add up your scores in each column vertically and come to a set of 5 scores on the bottom of the page. Using the highest score only – explain how this particular style reflects, or does not accurately reflect, your relationship with this individual and the way you engage in conflict with this individual. If your highest score is part of a tie, this means you typically choose one tactic, then when that is exhausted, you switch to the other as needed, determine the order in which you use dual tactics in the case of a tie. Provide a 3 page discussion on how you interpret the results, how this impacts your relationship with this individual, what their style might be, and what you can do to perhaps improve this approach to work more cooperatively with this individual.
Paper For Above instruction
Introduction
The Thomas-Kilmann Conflict Instrument (TKI) is a widely recognized tool for assessing individual conflict resolution styles. Understanding one's dominant conflict management style can significantly influence the dynamics of personal and professional relationships. This paper reflects on my completion of the TKI, focusing specifically on a single relationship characterized by conflict. The discussion explores my primary conflict style, how it shapes my interactions with that individual, and strategies for enhancing cooperation and conflict resolution efficacy.
Methodology and Results Interpretation
The TKI consists of 30 questions that evaluate five primary conflict-handling modes: competing, accommodating, avoiding, collaborating, and compromising. For this exercise, I focused on a specific relationship with a colleague with whom I have encountered conflicts. Answering all questions based on this relationship ensured the reflection was contextually relevant. After completing the questionnaire, I transferred my answers to the TKI key, summed the scores in each conflict mode, and identified my highest scoring style.
My dominant conflict style emerged as "collaborating," with a score significantly higher than the others. This style emphasizes cooperative problem-solving, aiming for mutually beneficial outcomes. The second-highest score was in "compromising," indicating a willingness to find middle ground when necessary.
Impact of Conflict Style on the Relationship
My primary style of collaborating reflects my tendency to engage in open communication, active listening, and seeking holistic solutions during conflicts. This approach has generally fostered trust and understanding with my colleague, enabling us to address issues constructively. However, in some instances, my pursuit of consensus might lead to prolonged discussions, possibly delaying decisions or appearing indecisive.
Our relationship benefits from this collaborative style, as it encourages transparency and respect. Nonetheless, the style may also present challenges; for example, the reliance on consensus might hinder assertiveness, particularly if the other person prefers a more competitive or accommodating approach.
Possible Styles of the Other Person and Conflict Dynamics
Based on observed behaviors, I infer that my colleague's conflict style leans towards accommodating, demonstrating a tendency to prioritize harmony over asserting their needs. This dynamic occasionally results in imbalance, where my efforts to collaborate are met with passive acceptance, sometimes at the expense of addressing underlying issues thoroughly.
Understanding their probable style helps me tailor my conflict management strategies. For instance, encouraging assertiveness and ensuring their concerns are explicitly addressed can promote healthier exchanges. Recognizing this, I aim to facilitate a balanced dialogue that respects their desire for harmony without sacrificing the need to resolve conflicts effectively.
Strategies for Improving Conflict Resolution and Collaboration
To foster more effective and cooperative conflict management, I plan to implement several strategies:
- Enhance emotional intelligence by practicing active listening and empathy, ensuring the other person's perspective is understood.
- Promote assertiveness without risking alienation, encouraging open expression of needs and concerns.
- Establish clear agreements on when to escalate or de-escalate conflicts, balancing collaboration with decisive action when necessary.
- Regularly reflect on conflict responses to identify tendencies that might hinder resolution, adjusting behaviors accordingly.
- Provide a safe environment for open dialogue, fostering mutual respect and understanding.
Additionally, developing flexibility in conflict styles is essential. While collaboration aligns with my natural tendencies, being adaptable to different situations and personalities can lead to more effective conflict resolution.
Conclusion
The analysis of my conflict style through the TKI reveals a predominant tendency toward collaboration, supporting constructive relationships characterized by trust and mutual understanding. Recognizing the limitations and strengths of this approach enables me to refine my conflict management strategies further. By being mindful of the other person's conflict style and adapting my responses, I can foster a more balanced, cooperative work relationship. Continuous self-awareness and intentional communication are critical in improving conflict resolution outcomes and strengthening professional interactions.
References
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- De Dreu, C. K., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88(4), 741-749.
- Kolb, D. M., & Putnam, L. L. (1992). The multiple faces of conflict in organizations. Journal of Organizational Behavior, 13(3), 209-219.
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- Thomas, K. W. (1976). Conflict and conflict management. Handbook of Industrial and Organizational Psychology, 3, 889-935.
- Thomas, K. W., & Kilmann, R. H. (1974). Thomas-Kilmann Conflict Mode Instrument. In R. H. Kilmann (Ed.), Conflict Styles Inventory. Xlibris.
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- Wilmot, W. W., & Hocker, J. L. (2014). Interpersonal Conflict (9th ed.). McGraw-Hill Education.
- Rahim, M. A. (2017). Managing conflict in organizations. Routledge.
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