Conducta Literature Review On An Aspect Of Human Response

Conducta Literature Review Regarding An Aspect Of Human Resource Mana

Conduct a literature review regarding an aspect of human resource management, e.g. recruitment, selection, reward management, etc. (3,900 words). Topic title : Is there a positive correlation between training and an employee’s productivity? 3 Key Areas : (i) Assess the impact of training on employees’ productivity (1,300 words) (ii) Identify the need to conduct training needs analysis (1,300 words) (iii) Outline the importance of evaluating training effectiveness (1,300 words) Literature Review = Please choose 3 literatures for each key area. Compare and contrast (drawing similarity and differences) among those literatures. A minimum of ten pieces of literature should be incorporated into the literature review Deadline = Strictly by 18 April

Paper For Above instruction

Introduction

The relationship between training and employee productivity has been a central focus in human resource management (HRM) research. As organizations continually seek competitive advantage through enhanced workforce capabilities, understanding how training influences productivity becomes vital. This literature review examines three critical aspects within this domain: the impact of training on employee productivity, the significance of conducting training needs analysis, and the importance of evaluating training effectiveness. Drawing upon ten scholarly sources, this analysis juxtaposes findings, methodologies, and theoretical perspectives to provide a comprehensive understanding of this complex relationship.

Impact of Training on Employees’ Productivity

The first key area explores how training initiatives influence employee productivity, an essential factor contributing to organizational performance. Several studies establish a positive correlation between training and productivity, suggesting that effective training enhances employee skills, motivation, and efficiency (Arthur et al., 2003; Kraiger et al., 2004; Tharenou et al., 2007).

Arthur et al. (2003) conducted a meta-analysis covering numerous training interventions, concluding that training significantly improves overall job performance. Their findings demonstrate that well-structured training directly enhances employees’ abilities, leading to measurable productivity gains. Contrastingly, Kraiger et al. (2004) focus on the qualitative aspects of training, emphasizing that transfer of training is critical; without practical application, training’s impact diminishes. Both emphasize the importance of training quality but diverge on factors influencing outcomes.

Tharenou et al. (2007) extend this perspective by analyzing the moderating effects of individual differences, such as motivation and experience, on training outcomes. Their research underscores that the effectiveness of training on productivity depends on both organizational practices and employee characteristics. While these studies agree on positive effects, they differ in scope—Arthur et al. emphasize meta-analytic evidence, Kraiger et al. highlight transfer mechanisms, and Tharenou et al. focus on individual factors.

Furthermore, recent empirical studies reinforce these findings. For instance, Sun et al. (2020) demonstrate that companies investing in continuous training realize significant productivity improvements, especially when training aligns with organizational goals. Conversely, some research suggests that the relationship isn't always straightforward; for example, training overload or poorly designed programs can have neutral or even negative effects on productivity (Grossman & Salas, 2011).

Overall, the literature converges on the assertion that training positively correlates with employee productivity, provided that training is relevant, well-executed, and supported by organizational practices.

The Need for Training Needs Analysis

The second key area emphasizes conducting comprehensive training needs analysis (TNA) to optimize training effectiveness. TNA helps identify gaps between current skills and desired competencies (McGehee & Thayer, 1961; Goldstein & Ford, 2001; Noe, 2017).

McGehee and Thayer (1961) pioneered early development of systematic TNA methods, advocating for performance analysis to determine training priorities. They argue that failure to match training to organizational needs leads to inefficiencies. Goldstein and Ford (2001) build on this, emphasizing that TNA should involve assessing individual, team, and organizational levels to tailor interventions effectively.

Noe (2017) underscores the evolving nature of TNA, advocating for integrating data analytics and feedback mechanisms to precisely pinpoint skill gaps in dynamic environments. While earlier literature primarily focused on identifying gaps via performance deficits, contemporary works highlight the importance of aligning training with strategic objectives.

Comparing these viewpoints, McGehee and Thayer emphasize the foundational systematic approach, whereas Goldstein and Ford advocate for a multi-level assessment, and Noe stresses integration of advanced data-driven techniques. All agree that thorough TNA is essential; however, methodologies and emphasis areas vary—ranging from traditional performance analysis to modern data analytics.

Contrasting perspectives reveal that neglecting TNA can result in misaligned training programs, scarce resource utilization, and diminished productivity improvements. Modern organizations recognize TNA as a strategic component in HRM, ensuring training investments yield optimal returns.

Evaluating Training Effectiveness

The third critical area concerns methods of evaluating training to ensure its continued relevance and impact. Evaluation allows organizations to measure whether training meets its objectives and translates into tangible performance gains (Kirkpatrick, 1959; Phillips, 1990; Broad & Newstrom, 1992).

Kirkpatrick's four-level model remains seminal, encompassing reaction, learning, behavior, and results. Reaction evaluation assesses participant satisfaction; learning measures knowledge or skill gains; behavior evaluates application on the job; and results encompass organizational impact, including productivity (Kirkpatrick & Kirkpatrick, 2006). Despite its widespread adoption, critics argue that Kirkpatrick’s model oversimplifies causality, especially regarding the link between training and productivity.

Phillips (1990) extends evaluation with a focus on return on investment (ROI), offering a monetary metric for training effectiveness. ROI evaluation has gained prominence, particularly in competitive industries where demonstrating financial impact supports continued investment.

Broadsom and Newstrom (1992) argue for integrating multiple evaluation methods, including qualitative feedback, to obtain comprehensive insights. Contemporary research emphasizes the importance of longitudinal evaluation, tracking behavioral and productivity changes over time (Salas et al., 2012).

Comparing these models, Kirkpatrick’s framework provides a structured approach but may lack depth in measuring financial impact. Phillips introduces economic evaluation but can be resource-intensive, while Broad and Newstrom advocate for a holistic methodology. Combining these approaches enhances accuracy in assessing training’s contribution to productivity.

Effective evaluation ensures the ongoing refinement of training programs, fostering continuous improvement in workforce capabilities and organizational performance. Robust evaluation methodologies help organizations justify investments and adapt strategies to changing needs.

Conclusion

The reviewed literature consistently indicates that training positively influences employee productivity when properly aligned with organizational goals and supported through appropriate needs analysis and evaluation mechanisms. While empirical evidence affirms the benefits of training, the success largely depends on the quality of implementation, relevance, and systematic assessment. Future research should explore the integration of new technologies, such as data analytics and adaptive learning systems, to further enhance training efficiency and effectiveness. As organizations navigate the complexities of modern workplaces, strategic focus on training processes will remain a cornerstone of sustainable human resource management, ultimately fostering higher productivity levels.

References

  • Arthur, W., Bennett, W., Edens, P. S., & Bell, S. T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88(2), 234–245.
  • Goldstein, I. L., & Ford, J. K. (2001). Training in Organizations: Needs Assessment, Development, and Evaluation. Wadsworth/Thomson Learning.
  • Grossman, R., & Salas, E. (2011). The science and practice of training evaluation. Human Resource Management Review, 21(2), 118–126.
  • Kirkpatrick, D. L. (1959). Techniques for evaluating training programs. Journal of American Society of Training Directors, 13(11), 21-26.
  • Kirkpatrick, D. L., & Kirkpatrick, J. D. (2006). Evaluating training programs: The four levels. Berrett-Koehler Publishers.
  • Kraiger, K., Ford, J. K., & Salas, E. (2004). Application of cognitive, skill-based, and affective theories of learning outcomes to new methods of training evaluation. Journal of Applied Psychology, 89(4), 611–626.
  • McGehee, W., & Thayer, P. W. (1961). Training in Business and Industry. John Wiley & Sons.
  • Noe, R. A. (2017). Employee Training & Development. McGraw-Hill Education.
  • Phillips, J. J. (1990). Measuring the Success of Training. Training and Development Journal, 44(4), 30-37.
  • Salas, E., Tannenbaum, S., Kraiger, K., & Smith-Jentsch, K. (2012). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13(2), 74–101.