Consider The Following Scenario During The Second Week

Consider the Following Scenario: During the Second Wee

Consider the following scenario: During the second week of your internship, the CIO approaches your team and says, "I need you to prepare a briefing on the process of selecting and acquiring an information system for our health care organization. Include how the goals of our organization and stakeholders affect the selection process. I must have this briefing this week so I can prepare for several meetings I must attend." Prepare a briefing for the CIO in the form of a word paper. Your paper should: Describe the roles each of the organization's stakeholders play in the selection and acquisition process. Cite at least 2 peer-reviewed references from the University Library. Format your paper according to APA guidelines.

Paper For Above instruction

The selection and acquisition of an information system in a healthcare organization is a complex, critically important process that involves multiple stakeholders, each contributing their unique perspectives and expertise to ensure that the chosen system aligns with organizational goals, meets regulatory requirements, and supports high-quality patient care. This briefing explores the roles of various stakeholders involved in this process, emphasizing how organizational goals and stakeholder interests influence decision-making.

Organizational Leadership and Management play a pivotal role in setting strategic priorities and approving the final selection. The Chief Executive Officer (CEO) and CIO establish the vision for technology adoption, ensuring that the information system aligns with organizational goals such as improving patient outcomes, enhancing operational efficiency, and achieving financial sustainability. Management also oversees budgeting and resource allocation, safeguarding that the project remains feasible and sustainable. According to Greenhalgh et al. (2017), leadership commitment is fundamental to successful health information technology implementations, emphasizing their role in guiding the process.

Clinical Staff and Healthcare Providers, including physicians, nurses, and allied health professionals, are vital stakeholders whose input ensures the system's usability and clinical relevance. They provide insights into workflow processes and clinical data needs, influencing system features and functionalities. Their acceptance and effective utilization of the system directly impact patient safety and care quality. As Blanchard et al. (2020) highlight, engaging clinical staff early in the selection process fosters system adoption and minimizes resistance.

IT Professionals and System Analysts are responsible for evaluating technical requirements, integration capabilities, and security features of prospective systems. They perform feasibility studies, system demonstrations, and vendor assessments, ensuring that technical specifications meet organizational standards. Moreover, they play an essential role in vendor negotiations and implementation planning, as outlined by McGinnis et al. (2018).

Patients and Community Stakeholders are increasingly recognized as vital participants in healthcare decision-making. Their interests center on privacy, access, and the overall quality of care facilitated by health information systems. Ensuring that the chosen system supports patient engagement, data privacy, and equitable access reflects organizational goals of patient-centered care. As Harris and Okoli (2019) emphasize, patient involvement can enhance system relevance and acceptance.

Regulatory Bodies and Accreditation Agencies influence the selection process through guidelines and compliance standards. The system must adhere to regulations such as HIPAA for data privacy and security, and meet accreditation standards for healthcare quality. These stakeholders ensure that the organization's information system complies with legal and ethical requirements, which is crucial for avoiding penalties and maintaining trust.

Suppliers and Vendors provide the hardware, software, and support services necessary for the system. Their roles include supplying reliable technology, offering training, and providing ongoing maintenance. Selecting reputable vendors capable of evolving with organizational needs is vital, and negotiations focus on cost, support quality, and scalability.

In conclusion, the selection and acquisition of an information system in a healthcare setting is a multidisciplinary process driven by various stakeholders whose goals and concerns shape the decision-making process. Effective communication, stakeholder engagement, and alignment of system features with organizational objectives are essential to ensure successful implementation and utilization of health information systems that ultimately improve patient care outcomes.

References

  • Blanchard, S., Zhang, S., & Miller, K. (2020). Physician engagement in health information technology implementation. Journal of Healthcare Management, 65(2), 112-123.
  • Greenhalgh, T., Wherton, J., Papoutsi, C., Lynch, J., & Hughes, G. (2017). Beyond adoption: A new framework for theorizing and evaluating nonadoption, abandonment, and challenges to the scale-up, spread, and sustainability of health and care technologies. Journal of Medical Internet Research, 19(11), e367.
  • Harris, L., & Okoli, C. (2019). Patient involvement and health information technology: impact on usability and satisfaction. Health Informatics Journal, 25(3), 943-961.
  • McGinnis, S., McGinnis, R., & Fristachi, D. (2018). Vendor selection strategies for healthcare information systems. Healthcare Technology Management, 29(4), 201-210.