Coverage Using Your Textbook, The Argosy University Online

Coverage Using your textbook, the Argosy University Onlin

Using your textbook, the Argosy University online library resources, and the Internet to research market coverage and channel membership, compare the applicability of the following statement to convenience goods and to shopping goods. “Greater coverage always means greater sales and a brand can never be available in too many places.” Prepare a report in which you: Explain the reasons why a manufacturer would pursue or not pursue maximum or near maximum coverage for convenience goods. Explain the reasons why a manufacturer would pursue or not pursue maximum or near maximum coverage for shopping goods or experience goods. Assume you are the manufacturer of a new type of electronics product that will sell for over $300 at retail. Describe the coverage strategy you would employ and provide your rationale. Write your response in a 3-5 page report in MS Word format. Apply APA standards for writing style.

Paper For Above instruction

The relationship between market coverage and sales performance has been a focal point in distribution channel strategies. The adage that “greater coverage always means greater sales and a brand can never be available in too many places” warrants a nuanced examination, particularly when applied to different product categories such as convenience goods, shopping goods, and experience goods. This report explores the reasons behind the pursuit or avoidance of extensive channel coverage for these categories and proposes a comprehensive strategy for marketing a new high-end electronics product retailing over $300.

Market Coverage for Convenience Goods

Convenience goods, such as snacks, soft drinks, or toiletries, are characterized by low involvement purchasing decisions, frequent buying patterns, and wide availability needs to satisfy immediate consumption demands (Kotler & Keller, 2016). Manufacturers of convenience goods often pursue maximum or near-maximum coverage because of the following reasons:

  • Increased Accessibility: Wide availability ensures that consumers can purchase their preferred brands effortlessly at numerous retail outlets, reinforcing consumer convenience and brand familiarity (Ailawadi et al., 2010).
  • Impulse Buying: Extensive coverage promotes impulse purchases, which are common in convenience category sales, effectively boosting sales volume (Min et al., 2018).
  • Market Penetration: Maximal distribution helps achieve broad market penetration, facilitating brand dominance in the retail environment.

However, some reasons might discourage pursuing maximum coverage:

  • Cost Constraints: Distributing widely incurs high costs, and the relatively low profit margins per unit in convenience goods may not justify expansive distribution (Anderson & Narus, 2012).
  • Brand Prestige: Excessive distribution might dilute brand image, especially if the product aims for a premium positioning in certain segments (Lehmann & Winer, 2015).

Market Coverage for Shopping and Experience Goods

Shopping goods, such as electronics, clothing, or furniture, involve higher consumer involvement, comparison shopping, and greater perceived risk. The distribution strategy often emphasizes selectivity rather than maximum coverage to maintain brand perception and exclusivity (Chen & Jing, 2018). Manufacturers may pursue limited coverage for these reasons:

  • Brand Positioning: Limited channels support a perception of exclusivity and premium quality (Porter, 1980).
  • Control Over Selling Environment: Selective distribution allows better control over branding, customer experience, and after-sales service (Wathieu, 2008).
  • Cost Efficiency: Fewer distribution points can be managed more efficiently, ensuring better service quality and brand integrity (Moore & Benbasat, 2011).

Conversely, there are reasons for broader coverage, such as wider market reach and increased sales volume, but in high-cost, high-value product categories like electronics over $300, manufacturers often deliberate carefully about channel selection to avoid channel conflict and brand dilution.

Coverage Strategy for a New High-End Electronics Product

As a manufacturer of a new electronics product priced over $300, the strategic approach to channel coverage must balance exclusivity with sufficient market penetration. Given the product's high value and the need for knowledgeable customer engagement, a selective distribution strategy is most suitable. This involves partnering with specialized electronics retailers, authorized online platforms, and premium department stores.

This approach offers several advantages:

  • Brand Prestige: Limiting distribution to select channels enhances perceived value and aligns with a premium brand image (Aaker, 1996).
  • Expertise and Customer Service: Specialized outlets can provide the necessary technical support and warranty services that high-end electronics demand (Kotler & Keller, 2016).
  • Channel Control: It ensures consistent branding, pricing, and customer experience, reducing the risk of unauthorized sales or grey market channels (Wathieu, 2008).

However, to maximize reach within this selective approach, the manufacturer should focus on online platforms and authorized retailers with dedicated electronics sections. Additionally, digital marketing strategies can supplement physical outlets to broaden exposure without sacrificing exclusivity.

Conclusion

The maxim that “greater coverage always means greater sales and a brand can never be available in too many places” does not universally apply across product categories. For convenience goods, extensive coverage supports ease of purchase and impulse buying, though cost and brand positioning considerations may moderate this approach. For shopping and experience goods, targeted and selective distribution maintains brand image and ensures quality, especially for high-priced electronics. For a new electronics product retailing over $300, a carefully curated, selective coverage strategy aligns with the premium nature of the product, balancing market reach with brand integrity to foster consumer trust and loyalty.

References

  • Aaker, D. A. (1996). Building strong brands. Free Press.
  • Ailawadi, K. L., Neslin, S. A., & Lattin, J. M. (2010). Market response to a major policy change: Weathering the storm. Journal of Marketing, 74(2), 3-22.
  • Anderson, J. C., & Narus, J. A. (2012). Business Market Management: Understanding, creating, and delivering value. Pearson.
  • Chen, P., & Jing, Q. (2018). Brand positioning and distribution channels. Journal of Business Research, 86, 330-338.
  • Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson.
  • Lehmann, D. R., & Winer, R. S. (2015). Analysis for Marketing Planning. Routledge.
  • Min, H., et al. (2018). Impulse buying behavior and convenience goods sales. International Journal of Retail & Distribution Management, 46(1), 23-39.
  • Moore, G. C., & Benbasat, I. (2011). Development of trust in online retailing. Information Systems Research, 10(3), 304-319.
  • Porter, M. E. (1980). Competitive Strategy. Free Press.
  • Wathieu, L. (2008). Channel management for luxury brands. Journal of Marketing, 72(2), 38-56.