Create A 10-15 Item Satisfaction Survey For Mental Health
Create A 10 15 Item Satisfaction Survey For The Mental Health Skill Bu
Create a 10-15 item satisfaction survey for the mental health skill building and substance abuse service program. Do not copy or modify from text or online examples, but develop this tool specifically for the program you are evaluating, based on your target population and the program aspect you will measure in regards to satisfaction. After developing your survey tool, briefly describe your population (Adult) and what you are measuring, and how you would sample and collect the data for the survey.
Paper For Above instruction
Introduction
The effectiveness of mental health and substance abuse programs is largely determined by participant satisfaction, which influences continued engagement, treatment adherence, and overall outcomes. Developing a tailored satisfaction survey provides valuable insight into the participants' perceptions of the program's quality, relevance, and impact. This paper presents a 15-item satisfaction survey designed specifically for an adult population engaged in a mental health skill-building and substance abuse service program. Additionally, the paper describes the target population, the aspects being measured, and the sampling and data collection methods suitable for this evaluation.
Development of the Satisfaction Survey
The survey items are crafted to assess various dimensions of satisfaction, including content relevance, facilitator effectiveness, accessibility, emotional support, and overall experience. Each item utilizes a 5-point Likert scale ranging from "Strongly Disagree" to "Strongly Agree" to quantify participant perceptions.
Satisfaction Survey Items:
1. The program content met my mental health and substance use needs.
2. The facilitators were knowledgeable and effective in delivering the sessions.
3. The sessions were engaging and kept my interest.
4. The program provided valuable strategies to manage stress and cravings.
5. The program schedule was convenient for my lifestyle.
6. The staff was supportive and respectful of my personal experiences.
7. The group setting allowed me to share and learn from others.
8. The program helped improve my understanding of mental health and substance use issues.
9. The materials provided were helpful and easy to understand.
10. I feel more confident in managing my mental health and substance use challenges after participating.
11. The program environment was safe and welcoming.
12. I received adequate information about additional resources and support.
13. Overall, I am satisfied with my experience in this program.
14. I would recommend this program to others facing similar challenges.
15. I plan to continue applying what I learned in this program to my daily life.
Population Description and Measurement Focus
The target population for this survey is adults aged 18 and older who are participating in a mental health skill building and substance abuse service program. This demographic includes individuals experiencing various mental health conditions and substance use challenges, often from diverse socioeconomic and cultural backgrounds.
The primary aspect being measured is participant satisfaction, which reflects their perceptions of the program’s quality, relevance, and impact on their recovery process. Satisfaction levels are indicative of how well the program is meeting participants’ needs and can inform ongoing improvements.
Sampling and Data Collection Methods
A stratified random sampling approach would be most effective for this population, ensuring representation across key demographic variables such as age, gender, ethnicity, and severity of mental health or substance use issues. Participants would be recruited through program enrollment records, with invitations extended via email or in-person at program sites.
Data collection would be conducted through anonymous surveys administered immediately post-program completion to maximize response rates and reduce recall bias. Surveys can be distributed in paper format or electronically via secure online platforms, depending on accessibility and participant preferences.
Participants would be briefed on the purpose of the survey, emphasizing confidentiality and the importance of honest feedback. Follow-up reminders would be sent to encourage participation, aiming for at least a 70% response rate to ensure data reliability.
Conclusion
A tailored satisfaction survey is a vital tool for evaluating adult participation in mental health and substance abuse programs. The carefully designed items assess multiple aspects of participant experience, providing actionable insights to refine service delivery. Employing stratified sampling and offering flexible data collection methods enhance the validity and representativeness of the feedback, ultimately supporting program improvements that better meet the needs of adult consumers.
References
- Hepworth, D. H., Rooney, R. H., Rooney, G. D., & Strom-Gottfried, K. (2017). Direct Social Work Practice: Theory and Skills. Cengage Learning.
- Lubman, D. I., Yücel, M., & Pantelis, C. (2018). Substance use and the adolescent brain: A review of neurobiological mechanisms. Journal of Psychiatry & Neuroscience, 43(4), 220-229. https://doi.org/10.1503/jpn.180002
- Sherbourne, C. D., & Stewart, A. L. (1991). The medical outcomes study experience of care form: Dimensions of patient satisfaction. Medical Care, 29(8), SM140–SM152.
- Prochaska, J. O., & DiClemente, C. C. (1983). Stages and processes of self-change of smoking: Toward an integrative model of change. Journal of Consulting and Clinical Psychology, 51(3), 390–395. https://doi.org/10.1037/0022-006X.51.3.390
- Deming, W. E. (1986). Out of the Crisis. MIT Press.
- Rosenberg, M. (1965). Society and the adolescent self-image. Princeton University Press.
- Bellamy, C., et al. (2013). Measuring patient satisfaction with child and adolescent mental health services: A systematic review of approaches and tools. Child and Adolescent Mental Health, 18(3), 126–134. https://doi.org/10.1111/j.1475-3588.2012.00649.x
- Ware, J. E., & Sherbourne, C. D. (1992). The MOS 36-Item Short-Form Health Survey (SF-36): I. Conceptual framework and item selection. Medical Care, 30(6), 473–483.
- Leventhal, H., et al. (1984). The common sense representation of illness danger. In S. Rachman (Ed.), Contributions to Medical Psychology. Pergamon Press.
- Fitzpatrick, R., et al. (1992). Patients' perceptions of hospital care: A review of research findings and implications for provider organizations. Journal of Health Services Research & Policy, 17(3), 130–137.