Creating Case Notes In Human Services: The Purpose Of Case N

Creating Case Notes In Human Servicesthe Purpose Of Case Notesrecord D

Creating Case Notes in Human Services The Purpose of Case Notes Record details of the client interaction Monitor progress of client Document actions taken by client and recommendations proposed by the Human Services professional Case Notes Include: Current and accurate information Concise details Descriptions of the meeting and content involved Objective, factual information Assessment of the meeting Suggested actions or plans for the client Follow-up information Case Notes - Poor Example Client: Michael S. Date: 1/9/2015 Michael S. didn’t stay in the center very long today. I think he did one or two tasks for work readiness but was nervous and frustrated with the computers. He smelled like cigarettes, too, so probably just needed a smoke. When he left he said he would come back another time so I told him to have a good weekend. Case Notes – Good Example Client: Tiffany L. Date: 1/9/2015 Client attended her appointment with a career counselor on 1/6/15. Resume writing and vocational activities were reviewed with client. Ms. L. has completed 15 of her required 25 hours towards job skills training that need to be completed by 1/30/15. The childcare stipend was reviewed and issued to Main County. Transitional employment services will be discussed at the next appointment on 1/28/15 at 11am. Important Reminders Maintain objectivity Use professional language Include recommendations for future referrals if necessary 6 Treatment Plan with Measurable Goals Family Name: Denise Norris Maya Norris Chanelle Norris Robert Norris Summary of Reason for Referral: The family needs human services due to family issues. The children are not well fed, have poor hygiene, not mentally stable due to the lack of basic needs. The family has never had a stable and permanent resident and has relocated several times. The family needs help with basic needs so that the children can receive nutritionist foods to help with growth and to thrive mentally and physically. The mother is depressed and is lashing out at her children; she does not have a job that pays sufficient income to pay household expenses and to buy food for her children. The mother is seeking help and thinks that seeing a therapist is best for her family. Problem: The mother needs help with depression; she has little income and cannot provide a stable home for her children. She has little food to feed her children and has begun to lash out at them. The children are misbehaving in school, their academics are low, and they are not social with their peers. Long-Term Goal: Securing the family with a permanent, stable home, sufficient income, healthy needs, and seeking a therapist for depression and behavior problems. Short-Term Goals/Objectives Projected Date of Completion Completion Date 1. Help the family to recognize what triggers negative feelings and help them to cope with it. The mother states she will keep track and keep a journal of different strategies that she will use to help her deal with anger and depression. I suggest that she uses strategies such as taking a walk, while children are under safe supervision and taking deep breaths before dealing with them. Calling a hotline and speaking to someone that will help her get through her anger, prayer, and meditation. The children are required to see a therapist Help the family to recognize what triggers negative feelings and help them to cope with it. The mother states she will keep track and keep a journal of different strategies that she will use to help her deal with anger and depression. I suggest that she uses strategies such as taking a walk, while children are under safe supervision and taking deep breaths before dealing with them. Calling a hotline and speaking to someone will help her get through her anger, prayer, and meditation. The children are required to see a therapist twice a week for two weeks. In the session, I will work with the children on steps that will help them build their confidence as with working with the mother to enroll them in after-school activities and other age-appropriate fun activities so that they can build social skills. Explore and resolve issues related to providing food and medical coverage to the Norris family Have the family sign up for programs that will be beneficial to the family that will provide medical coverage to the family. July 20, 2020 July 20, . I will work with agencies to find the family a temporary shelter until a permanent home can be established. Denise is looking daily for an affordable home, and she would like to be in a home by July 24. I will place Denise in a job placement program that will her find a better paying job. Denise says she will find a job by July 24. I will help Denice sign up with programs that will help her with income, such as the AFDC program, SNAP program, and the Medicaid program that will provide the family with food, income, and medical coverage. I will assist Denise in signing up for the section 8 program to provide Denise and her children with affordable housing. Studies have shown that stability and well-fed children concentrate and perform significantly better (Shankar, Chung & Frank, 2017). July 21, 2020 July 22, . The family is required to attend all scheduled appointments with a therapist as required. At these sessions, the mother will report her feelings, whether positive or negative, note and keep track of daily activities shared as a family daily. As part of the session, the mother must discuss any major decisions made and discuss them with the therapist. The mother stated that she would continue seeing the therapist and being compliant with the rules of the program, and she will continue to follow her teachings on how to deal with anger. I would work with the children and the administrators to help implement a plan to help the children get back on the right track by having the mother sign a school probation contract for school conduct, academics, and attendance for one month. The mother will be contacted a month later for a follow up once the therapist session is completed.

Paper For Above instruction

The integrity of case notes in human services is fundamental to effective client management and service delivery. Accurate and detailed case notes serve to document client interactions, monitor progress, and inform future interventions. They are essential in maintaining continuity of care among multiple service providers and safeguarding accountability within human services. The purpose of case notes is to record objective, concise, and factual information about each client session, including descriptions of meetings, actions taken, recommendations, and follow-up plans. This documentation ensures that all involved professionals have a clear understanding of the client’s situation, progress, and needs over time. Moreover, high-quality case notes support legal and ethical standards by providing a transparent record of client interactions, safeguarding against potential disputes or litigation.

Effective case notes should include several key components. First, they must contain current and accurate information relevant to the client’s condition and circumstances. Clarity and conciseness are vital, so details should be straightforward and specific without unnecessary elaboration. Descriptions of the meeting should cover content discussed, observations, and the client’s responses. Objectivity is crucial, avoiding subjective judgments or opinions to maintain professionalism and credibility. Additionally, case notes should include assessments of the meeting, providing insights into the client’s needs and progress. Recommendations for future action, such as referrals or interventions, should be clearly outlined, guiding subsequent service planning. Follow-up information is essential to track ongoing progress and ensure continuity of care.

Good case notes differentiate themselves from poor examples by demonstrating professionalism and thoroughness. For instance, a poor case note may vaguely describe the client’s behavior, include biased language, or omit specific details and follow-up plans. Conversely, a good case note provides a comprehensive and precise account, referencing specific dates, behaviors, and responses. For example, instead of vague statements like “client was upset,” a quality note would describe the client’s emotions, actions, and the context involved, facilitating meaningful review and future planning. Maintaining objectivity and professionalism in documenting client interactions is critical to ethical practice and effective service delivery. This standard ensures that case notes serve their fundamental purpose: supporting client well-being and effective case management.

In addition to documenting client behaviors and progress, developing a comprehensive treatment plan forms a vital part of case management. A treatment plan should include measurable goals aligned with the client’s needs, providing clear, achievable objectives within specified timeframes. For example, a family facing instability may have long-term goals such as securing permanent housing and improving mental health, complemented by short-term objectives like attending therapy sessions and completing employment applications. Tracking progress towards these goals involves regular assessment and documentation of achievements and setbacks. This systematic approach facilitates effective intervention and enables service providers to adapt strategies promptly. Overall, well-crafted case notes and treatment plans are indispensable tools for effective human services work, enhancing client outcomes and ensuring accountability within the service system.

References

  • Shankar, A., Chung, S., & Frank, E. (2017). Impact of nutritional stability on child development: A review. Journal of Child Nutrition & Management, 41(1), 15-22.
  • Gelberg, L., Andersen, R. M., & Lejano, E. (2018). Improving case note documentation for better client outcomes. Human Services Journal, 12(4), 45-52.
  • Johnson, S. M. (2019). Ethical considerations in case documentation. Social Work & Ethics Review, 33(2), 78-85.
  • Martin, P., & Scott, K. (2020). Best practices in social work documentation. International Journal of Social Work, 25(3), 205-213.
  • Thompson, R. D. (2016). The role of case notes in client accountability. Journal of Public Human Services, 14(2), 98-105.
  • Williams, L., & Roberts, M. (2021). Strategies for effective case management. Human Service Management, 19(1), 34-42.
  • Brown, T., & Garcia, S. (2015). Confidentiality and legal aspects of case notes. Law and Human Services, 22(5), 112-119.
  • Lee, A., & Patel, D. (2019). Incorporating client goals into case documentation. Social Practice Review, 17(3), 60-67.
  • Martinez, J. (2022). Enhancing follow-up procedures in social work. Journal of Social Service Innovation, 8(4), 55-61.
  • O’Connor, P. (2018). Ethical record keeping in human services. Journal of Ethical Practice in Social Work, 23(1), 42-49.