CRM System For Welovevideoinsti

Crm System For Welovevideopptcrm System For Welovevideoinstitutionnam

Crm System For Welovevideopptcrm System For Welovevideoinstitutionnam

CRM system for WeLoveVideo.ppt CRM System for WeLoveVideo Institution Name In the implementation of the CRM system, there are many considerations that WeLoveVideo Inc. will need to consider. Being hired to implement CRM system, it need first to identify the project approaches that I will implement. Some of my recommendation for this project are waterfall and agile SDLC Introduction Waterfall SDLC model encompasses system development in which the entire process looks like the flow that entails moving of step from step in the system development. This model contains of predefined phases of requirement analysis, system design, implementations testing deployment and maintenance (Ragunath et al., 2010).

Waterfall and Agile SDLCs Agile SDLC gives the customer the ability to see the development of the system at each phase and state whether he is satisfied or not. It contains phases such as requirement, architecture design, development and test and feedback, It basically does not have predetermined phases Waterfall and Agile SDLCs… Pros and cons of waterfall Pros it is easy to measure the progress Parallel development is possible through this approach. There is flexibility in this system approach Cons There is need for constant management. Not the best for the small projects. Managing the project is typically difficult (Rastogi, 2015).

Pros and cons of Agile SDLC Pros It is possible to divide the project into short and transparent iterations. Fast release of the first project. Risk is minimized through the flexibility created Cons It is hard to measure the cost the final project due to permanent changes. New requirement may result to conflict with the existing design A lot of changes may increase time taken to complete the project WeLoveVideo, Inc. CRM project Features of CRM Allow the customer data to be stored. Analyses sales data Allow leveraging of data driven decisions. The team use Agile SDLC to make a custom made CRM system that will address the specific organizational needs According to the nature of the operations of this company, the organizational complexity will require a project approach that can enable monitoring of each step. It is therefore this reason that I recommend Agile SDLC as the main approach for this project. It is therefore through this that shareholders can expect a flawless system as each phase will allow correction of any detected error through agile SDLC Attribute and shareholder expectation Rastogi, V. (2015). Software Development Life Cycle Models-Comparison, Consequences. International Journal of Computer Science and Information Technologies, 6(1), . Ragunath, P. K., Velmourougan, S., Davachelvan, P., Kayalvizhi, S., & Ravimohan, R. (2010). Evolving a new model (SDLC Model-2010) for software development life cycle (SDLC). International Journal of Computer Science and Network Security, 10(1), .

Reference summary.......docx WeLoveVideo, Inc. CRM project Institution Name Customer relationship management system is one of the essential strategies through which an organization can enhance how the organization relates with its customers as well as improve on some business operations such as sales planning and decisions making through data analysis made by CRM systems. Being hired by the WeLoveVideo, Inc. to implement the CRM project, I have a plethora of SDLC approaches, and the two major approaches are the Waterfall and Agile SDLC. The two approaches are important in the implementation of such a project, but for this specific project, I chose to go with Agile SDLC. This approach entails giving the client an opportunity to see the development at each phase and makes it possible for the customer to express whether he is satisfied with the developments and recommends changes if need be (Schwaber & Beedle, 2002).

On the other hand, the waterfall follows some predetermined steps that resemble a flow from one phase to another. For WeLoveVideo, Inc. CRM project, there needs some consideration on the nature of the organizational operations in the development of the CRM system; it should be tailored to address those specific organizational needs. For Agile SDLC, the approach allows continuous evaluation of the project at each phase hence allowing corrections at each stage. Waterfall SDLC creates flexibility and easy determination of the cost of a project as steps to be followed are predetermined.

Each approach has its demerits, and therefore the choice of the method chosen is highly motivated by the outcomes of the project. Stakeholders should anticipate a system that can process customer data, analyses data for decisions making and enhance customer relationships through monitoring of information shared by customers to the organization. Reference Schwaber, K., & Beedle, M. (2002). Agile software development with Scrum (Vol. 1). Upper Saddle River: Prentice Hall.

Paper For Above instruction

Implementing a Customer Relationship Management (CRM) system for WeLoveVideo Inc. requires a strategic approach tailored to the company’s operational complexities and strategic goals. Critical to this process is selecting an appropriate Software Development Life Cycle (SDLC) model that enables iterative progress, quality assurance, and adaptability. Among the prominent SDLC models, Waterfall and Agile stand out, each with distinct advantages and limitations that influence their suitability for specific projects.

Understanding Waterfall and Agile SDLC Models

The Waterfall SDLC is a linear and sequential approach where each phase must be completed before the next begins. It emphasizes thorough planning and documentation during requirement analysis, system design, implementation, testing, deployment, and maintenance (Ragunath et al., 2010). This model is well-suited for projects with very clear requirements and minimal expected changes, offering structured progress and straightforward management.

Conversely, the Agile SDLC is an iterative and incremental approach that promotes flexibility and customer involvement throughout the development process. It comprises cycles or sprints, during which specific functionalities are developed, reviewed, and refined based on stakeholder feedback (Schwaber & Beedle, 2002). Agile prioritizes adaptability, risk reduction, and continuous improvement, making it particularly effective in dynamic environments where requirements are liable to evolve.

Advantages and Disadvantages of Waterfall SDLC

The Waterfall model’s primary advantages include ease of measurement of progress through distinct phases and the possibility of parallel development efforts in different modules. Its structured approach simplifies project management and documentation, facilitating clarity for stakeholders (Rastogi, 2015). However, the model also has significant drawbacks; it requires meticulous management to avoid delays and costs overruns, is inflexible to change once a phase concludes, and is less suitable for projects where requirements can change during development, which is often the case in CRM systems designed to adapt to evolving customer needs.

Advantages and Disadvantages of Agile SDLC

Agile’s main strength lies in its flexibility to accommodate changes, allowing developers to respond rapidly to shifting organizational needs or market conditions. Its iterative approach enables early delivery of functional components, providing stakeholders with tangible results early in the development cycle, thereby facilitating feedback and continuous improvement (Schwaber & Beedle, 2002). Agile also reduces the risk of project failure by emphasizing frequent testing and stakeholder involvement.

Nevertheless, Agile has its disadvantages; accurately estimating project costs can be challenging due to evolving requirements, and the method demands high engagement levels from stakeholders and development teams. Its flexible nature may lead to scope creep and extended timelines if not carefully managed, which can be problematic for projects with fixed budgets or time constraints.

Application of SDLC in WeLoveVideo’s CRM System

For WeLoveVideo Inc., the choice of SDLC must align with organizational complexity, operational dynamics, and the necessity for ongoing refinement of the CRM system. Given the company's need for a system that processes and analyzes customer data to support decision-making in a competitive market, the Agile SDLC is the most appropriate approach. Its iterative development cycle permits continuous stakeholder involvement and enables the project team to adapt rapidly to user feedback and changing requirements, which is crucial for a CRM system tailored to dynamic customer interactions.

Furthermore, Agile promotes transparency and collaboration, ensuring that all stakeholder expectations are incorporated at each development stage, thereby increasing the likelihood of delivering a system that enhances customer relationships, improves sales strategies, and facilitates data-driven decision-making (Schwaber & Beedle, 2002). While the Waterfall model offers predictability and clear milestones, its rigidity might hinder the necessary flexibility for a project that must evolve with organizational needs and customer behaviors.

Conclusion

In conclusion, selecting an appropriate SDLC methodology is pivotal for the success of the CRM system implementation at WeLoveVideo Inc. While the Waterfall model provides benefits like structured progress tracking and management simplicity, its inflexibility is a significant limitation for projects requiring adaptability. Conversely, Agile offers necessary flexibility, rapid iteration, and stakeholder engagement, making it well-suited for dynamic, customer-focused systems like CRM. Considering the organizational needs and the nature of CRM development, Agile SDLC stands out as the most appropriate approach, enabling WeLoveVideo Inc. to develop a flexible, customer-centric CRM system that can evolve in tandem with changing business and customer requirements.

References

• Ragunath, P., Velmourougan, S., Davachelvan, P., Kayalvizhi, S., & Ravimohan, R. (2010). Evolving a new model (SDLC Model-2010) for software development life cycle (SDLC). International Journal of Computer Science and Network Security, 10(1).
• Rastogi, V. (2015). Software Development Life Cycle Models-Comparison, Consequences. International Journal of Computer Science and Information Technologies, 6(1).
• Schwaber, K., & Beedle, M. (2002). Agile software development with Scrum. Upper Saddle River: Prentice Hall.
• Ragunath, P., Velmourougan, S., Davachelvan, P., Kayalvizhi, S., & Ravimohan, R. (2010). Evolving a new model (SDLC Model-2010) for software development life cycle (SDLC). International Journal of Computer Science and Network Security, 10(1).
• Schwaber, K., & Beedle, M. (2002). Agile software development with Scrum (Vol. 1). Upper Saddle River: Prentice Hall.
• Ragunath, P., Velmourougan, S., Davachelvan, P., Kayalvizhi, S., & Ravimohan, R. (2010). Evolving a new model (SDLC Model-2010) for software development life cycle (SDLC). International Journal of Computer Science and Network Security, 10(1).
• Rastogi, V. (2015). Software Development Life Cycle Models-Comparison, Consequences. International Journal of Computer Science and Information Technologies, 6(1).
• Schwaber, K., & Beedle, M. (2002). Agile software development with Scrum (Vol. 1). Prentice Hall.
• Ragunath, P., Velmourougan, S., Davachelvan, P., Kayalvizhi, S., & Ravimohan, R. (2010). Evolving a new model (SDLC Model-2010) for software development life cycle (SDLC). International Journal of Computer Science and Network Security, 10(1).
• Schwaber, K., & Beedle, M. (2002). Agile software development with Scrum. Upper Saddle River: Prentice Hall.