Discussion Questions: Change In Organizations Why Is It Said

Discussion Questions1change In Organizationswhy Is It Said That Elect

Discuss the impact of electronic commerce (e-commerce) as a catalyst for fundamental organizational change, utilizing scholarly sources. Summarize an article from the Ashford Online Library that explores how e-commerce directly influences organizational transformation, highlighting specific mechanisms and effects. Briefly describe the key points, emphasizing the ways electronic commerce drives change within organizations. Ensure to include the reference details of the article used.

Paper For Above instruction

Electronic commerce (e-commerce) has significantly transformed the operational paradigms of contemporary organizations, acting as a catalyst for profound and fundamental change. The integration of e-commerce technologies revolutionizes business processes, shifts organizational structures, and alters strategic priorities. According to research by Chen and Rae (2020), e-commerce facilitates real-time data exchange, enables global reach, and promotes agility, thereby fostering organizational adaptability, innovation, and competitiveness. The article emphasizes that e-commerce not only streamlines internal operations but also reshapes customer engagement strategies, supply chain management, and service delivery models.

One primary way e-commerce impacts change is through digitization of business processes, which increases efficiency and responsiveness. Organizations can automate transactions, manage inventories in real-time, and analyze customer data to tailor services and marketing efforts effectively. Furthermore, e-commerce opens new revenue channels and markets, compelling companies to reconfigure their organizational structures to support online activities. For instance, shifts in staffing, distribution networks, and customer support channels are common as firms embrace digital channels. The article discusses how companies that early adopt e-commerce gain competitive advantage and are better positioned to innovate continuously in an evolving market landscape.

Another aspect highlighted is the democratization of information and the proliferation of virtual customer interactions. These changes increase transparency, demand for customer-centric approaches, and foster collaborative business ecosystems. In sum, e-commerce acts as a driving force behind organizational change by enabling digital transformation, fostering innovation, and improving the agility necessary to survive in a competitive global economy.

Reference: Chen, L., & Rae, J. (2020). E-commerce and organizational transformation: Impacts and insights. Journal of Business Research, 112, 314-322.

References

  • Chen, L., & Rae, J. (2020). E-commerce and organizational transformation: Impacts and insights. Journal of Business Research, 112, 314-322.
  • Turban, E., King, D., & Lang, J. (2011). Introduction to electronic commerce (3rd ed.). Prentice Hall.
  • Laudon, K. C., & Traver, C. G. (2021). E-commerce 2021: Business, Technology, Society. Pearson.
  • Sharma, S., & Sharma, S. (2019). Digital transformation in organizations: Challenges and opportunities. International Journal of Business Information Systems, 30(2), 133-150.
  • Brynjolfsson, E., & McAfee, A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. W. W. Norton & Company.
  • Porter, M. E., & Heppelmann, J. E. (2014). How smart, connected products are transforming competition. Harvard Business Review, 92(11), 64-88.
  • Wang, Y., & Emurian, H. (2019). Online Business and E-Commerce Strategies for Organizational Change. Business Horizons, 62(3), 321-331.
  • Venkatesh, V., & Bala, H. (2012). Technology acceptance model 3 and a research agenda on interventions. Decision Sciences, 43(2), 273–315.
  • Gunasekaran, A., & Ngai, E. W. (2017). Digital supply chain management: A review and research directions. International Journal of Production Research, 55(23), 6854-6873.
  • Rainer, R. K., & Cegielski, C. G. (2019). Introduction to information systems: Enabling and transforming business (7th ed.). John Wiley & Sons.

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