Discussion: This Week We Focus On What Non-Executives Need

Discussion: This week we focus on what non-executives need to know regarding technology

This week’s discussion centers on the essential knowledge that non-executive members of an organization need to possess concerning technology, with particular emphasis on innovation technology. Understanding the foundational factors is crucial for non-executives to effectively oversee and guide technological initiatives within their organizations. Additionally, the interaction between non-IT departments and the IT function plays a significant role in ensuring seamless integration and application of technology to achieve strategic goals. As the market evolves rapidly, driven by technological advancements, the manner in which business operations are conducted is also changing, necessitating a revised perspective among non-executive leaders.

One of the fundamental aspects non-executives must understand is the concept of technological innovation and its role in competitive advantage. Arthur M. Langer (2018) highlights that in the digital age, technological changes are not merely operational but strategic, influencing customer engagement, operational efficiency, and product development. Non-executives should grasp the basics of emerging technologies such as artificial intelligence (AI), machine learning, blockchain, and Internet of Things (IoT), and how these innovations pertain to their industry. Such knowledge enables them to make informed decisions, evaluate technological proposals critically, and allocate resources efficiently.

Furthermore, understanding the infrastructure that underpins technological systems—such as data security, cloud computing, and network fundamentals—is vital. These core principles safeguard organizational assets and ensure business continuity amid increasing cybersecurity threats and data privacy concerns. Non-executives must be aware of the strategic importance of robust cybersecurity measures and foster a culture of security awareness across departments.

Interaction between non-IT departments and IT functions is another critical area. Non-executives need to facilitate effective communication and collaboration between these units to drive digital transformation efforts. For example, marketing teams leveraging data analytics or supply chain departments adopting IoT devices require non-IT leaders to understand both the technical potential and the limitations of these technologies. Arthur M. Langer emphasizes that behavioral change management is essential during digital transformation. Non-executives serve as catalysts for this change by championing a culture receptive to technological innovation and continuous learning.

Market changes driven by technology demand agility and adaptability from organizations. Non-executives need to understand that technological adaptability can influence business models, revenue streams, and cost structures. For instance, the rise of e-commerce has transformed traditional retail, requiring non-executives to rethink strategies and operational procedures. They must also stay abreast of regulatory and ethical considerations surrounding technology use, such as data protection laws and ethical AI deployment.

Finally, non-executives should recognize the importance of fostering a learning environment that promotes technological literacy across the organization. As Langer (2018) notes, behavioral change is central to successful digital transformation. This involves not only acquiring knowledge but also promoting a mindset that embraces innovation, agility, and continuous improvement. Support for ongoing training and development programs ensures that staff remain competent and confident in using new technologies.

References

• Langer, A. M. (2018). Information technology and organizational learning: Managing behavioral change in the digital age. Third Edition.