Hello, Please See New Questions Below I Have Attached The Or

Hello Please See New Questions Below I Have Attached the Orgianal Q

Hello - please see new questions below. I have attached the original question and response. Maybe it will help with answering the questions below. Specific dilemma/issue organization faces: establishing organizational pride and recruiting quality candidates to the brand new Ritz Carlton Rancho Mirage. Questions: · Our objective throughout this research process will be to determine what information we need to select the right candidates who possess the quality personal and ethical characteristics Ritz Carlton is looking for? · Our objective will be to find out where to get that information (Answer: From our: Ladies & Gentlemen already hired) · How exactly are we intend to get that information-what methodology are we going to use in our research? (Via questionnaire and focus group conducted in house at the RCRM). Work count: 200 Thank you for your help!!

Paper For Above instruction

The establishment of the Ritz Carlton Rancho Mirage presents a unique opportunity and challenge for the organization in building a strong brand reputation through attracting high-quality candidates who embody the right personal and ethical characteristics. To effectively recruit such candidates, it is essential to identify the specific qualities that align with Ritz Carlton’s values of service excellence, integrity, and professionalism. This paper explores the key information needed to select suitable candidates, the sources from which this information can be obtained, and the methodologies employed to gather relevant data.

One primary objective in this process is to determine the essential personal and ethical characteristics that mirror the organization’s standards. These might include integrity, customer-focused attitude, teamwork, adaptability, and a genuine commitment to service excellence. Such qualities ensure that new hires will uphold Ritz Carlton’s reputation and provide the exceptional guest experience that the brand promises. It is important to distinguish these characteristics from more superficial qualifications, as embedding values into the hiring process enhances organizational pride and employee alignment with the company culture.

To identify the right candidates, the organization must first understand where to extract reliable information about these qualities. Given the context, the initial source of information is the current pool of employees—referred to as "Ladies & Gentlemen" at Ritz Carlton—who have already demonstrated the desired attributes. Their insights, experiences, and interviews can serve as valuable benchmarks in defining candidate profiles. For instance, conducting internal assessments and gathering feedback from exemplary employees can provide a clear picture of the traits to look for during recruitment.

The methodology for collecting this critical information involves a combination of quantitative and qualitative research tools. A structured questionnaire can be designed to evaluate applicant traits, attitudes, and ethical perspectives systematically. Questions may focus on scenarios that reveal integrity, customer service orientation, and problem-solving skills. Additionally, focus groups composed of existing employees can offer deeper insights into the cultural values, behavioral expectations, and characteristics that contribute to success at Ritz Carlton Rancho Mirage.

In conducting in-house focus groups, participants—selected from diverse departments and roles—can share their perspectives on what makes a successful employee. Their collective insights are invaluable in shaping screening criteria and interview questions that effectively assess candidates’ alignment with organizational values. The questionnaire, on the other hand, serves as a standardized tool for initial candidate evaluation, ensuring consistency and objectivity in screening.

Overall, integrating feedback from current employees and employing targeted research methodologies will enable Ritz Carlton to craft a comprehensive profile of ideal candidates. This strategic approach enhances the likelihood of recruiting individuals who not only possess the necessary skill sets but also exemplify the personal and ethical qualities that foster a sense of pride and excellence within the organization. By systematically applying these methods, Ritz Carlton Rancho Mirage can build a team that elevates the brand and sustains its commitment to exceptional service.

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