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Homework Assignment: Week (a-d) 22 5(a-d) 22 7(a-c) 22 10(a-b) (a-d) 24 6(a-c) 24 6(a-c) 24 8(a-c) 24 10(a-c) Professionals Marketing professionals promote products and services in order to educate and persuade consumers to purchase them. Many consumers believe that marketing satisfies their needs by developing and promoting products and services that they need. However, some consumers believe that marketing professionals create needs by promoting products that they do not actually need. Using the Internet, respond to the following: · Examine whether marketing creates or satisfies consumer needs. · Describe the “dark side” of marketing. · Cite examples of companies that have compromised their ethics or values for increased sales and profits. Write your initial response in 300–500 words. Your response should be thorough and address all components of the discussion question in detail, include citations of all sources, where needed, according to the APA Style, and demonstrate accurate spelling, grammar, and punctuation. By Saturday, June 10, 2017

Paper For Above instruction

Marketing is an essential aspect of modern business practice, serving as the bridge between products and their consumers. Its complex role involves not only satisfying existing consumer needs but also, at times, creating new desires to stimulate demand. The debate surrounding whether marketing creates or merely satisfies consumer needs remains nuanced, with substantial evidence supporting both perspectives.

One argument posits that marketing primarily satisfies pre-existing needs by informing consumers about products and services that can improve their lives (Kotler & Keller, 2016). For instance, marketers highlight the convenience, quality, or innovative features of a product, aligning with consumers' existing desires. This view emphasizes that effective marketing educates consumers, helping them recognize their needs and guiding them toward suitable solutions. In this context, marketing acts as a facilitator—providing necessary information to aid consumers in making informed decisions (Schiffman & Kanuk, 2018).

Conversely, a significant body of research suggests that marketing often plays a role in creating artificial needs, encouraging consumers to desire products or services they did not previously consider essential. This phenomenon, sometimes referred to as "need creation," involves psychological manipulation, planned obsolescence, and cultural influences to stimulate cravings. For example, advertising campaigns may evoke emotions or societal pressures that lead consumers to believe they require the latest smartphone or fashion trend to maintain social status (Craig, 2019). Companies like Apple and fast-fashion brands are frequently cited as examples of firms that craft perceived needs through aspirational marketing.

The dark side of marketing refers to practices that exploit consumers or compromise ethical standards to achieve sales targets. One aspect involves manipulative advertising that preys on consumers' vulnerabilities, such as promoting unhealthy food to children or enticing financially vulnerable individuals into harmful credit schemes. Additionally, some companies prioritize short-term profits over social responsibility, leading to environmentally damaging practices or the promotion of products with questionable safety (Holt, 2020). The rise of influencer marketing and sponsored content also raises concerns about transparency and authenticity, as consumers may be misled into trusting endorsements without proper disclosure.

An illustrative example of compromised ethics is the case of Volkswagen's emissions scandal, where the automaker manipulated vehicle emissions data to appear environmentally friendly, deceiving regulators and consumers (Ewing & Bentz, 2015). Similarly, companies like Purdue Pharma faced criticism for unethical marketing of opioids, contributing to addiction crises despite knowing the addictive risks (Van Zee, 2015). These instances highlight how the pursuit of increased sales sometimes leads corporations to undermine their moral standards, causing significant social harm.

In conclusion, marketing plays both a role in satisfying and creating consumer needs. While it can effectively inform and assist consumers, it also possesses a darker side involving manipulative practices and ethical breaches. Recognizing these dual aspects underscores the importance of responsible marketing that prioritizes consumer well-being and ethical standards. As consumers and professionals, fostering transparency and integrity can help mitigate the negative impacts associated with marketing activities.

References

  • Craig, S. (2019). The psychology behind advertising: How marketers create demand. Journal of Consumer Research, 45(3), 541-558.
  • Ewing, J., & Bentz, V. (2015). Volkswagen's emissions scandal: How deception affected consumers and the environment. The New York Times. https://www.nytimes.com
  • Holt, D. (2020). Ethical issues in marketing: Challenges and solutions. Journal of Business Ethics, 162(2), 237-249.
  • Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson.
  • Schiffman, L., & Kanuk, L. (2018). Consumer Behavior (11th ed.). Pearson.
  • Van Zee, A. (2015). The promotion and marketing of opioids: Ethical concerns and public health implications. American Journal of Public Health, 105(2), 243-247.