How To Deal With The Five Sections Of The Model Writing Up
How To Deal With The Five Sections Of The Modelwriting Up A Casemodel
How to deal with the five sections of the model Writing up a Case Model for Dealing with Cases What is the issue and its consequences? What (people or system) are the causes? What alternative solutions exist and which is best? How do you implement the selected solution? Start Finish Evaluation?
What is the Issue? What is the difference between what is and what should be? (People – behaviors; System – things) Put it in Measurable (frequency, quantity) and Specific terms if possible What will the consequences be if you don’t deal with the issue? Issue Examples We had out of stock conditions 52.8% of the time between 1 and 15 February The accounts receivable department missed its customer bill schedule 9 times in May Employee turnover for the last six months has increased by 50% over that of last year And what are the consequences of taking no action?
Model for Dealing with Cases What is the issue and its consequences? What (people or system) are the causes? What alternative solutions exist and which is best? How do you implement the selected solution? Start Finish Evaluation?
Some Analysis Approaches Basically root cause analysis Cause and Effect Diagram (Fishbone) Modified SWOT Analysis Cause and Effect Diagram Surface Issue Selection? Training ! Work Environment? Motivation? , 2, & 3 are about “WHY?†Modified SWOT (Strengths, Weaknesses, Opportunities, and Threats) List the perceived internal weakness of the organisation and the threats in the external environment. Could these weaknesses or threats be contributing to the issue?
Model for Dealing with Cases What is the issue and its consequences? What (people or system) are the causes? What alternative solutions exist and which is best? How do you implement the selected solution? Start Finish Evaluation?
Some ways to find Possible Solutions Cost/benefit analysis Force field analysis Solutions matrix Simply list the pros and cons Cost/Benefit Analysis What is this going to cost me? What will the probable effects be? (How effective is this alternative?) Is it worth it?
Force Field Analysis for an Alternative Forces Working for Or Working Against A B C D What are your chances of success with this alternative? Solutions Matrix Show the issue statement and the cause List each alternative solution, and rate its effectiveness and feasibility Effectiveness Feasibility Overall Score X = 1. . Simplest -- “Pros and Cons†List the reasons for List the reasons against List possible side effects Make a choice
Model for Dealing with Cases What is the issue and its consequences? What (people or system) are the causes? What alternative solutions exist and which is best? How do you implement the selected solution? Start Finish Evaluation?
Implementation Action Plan You aren’t through when you select a solution -- you have to implement it What has to be done? Who is going to see that it gets done? When will it be done by? What are the critical milestones? Are there critical milestone dates? Use a Gantt-type chart (Google it)
Model for Dealing with Cases What is the issue and its consequences? What (people or system) are the causes? What alternative solutions exist and which is best? How do you implement the selected solution? Start Finish Evaluation?
Evaluation The key question – “How will you know if your solution is working?†It may be as simple as going back to the indicators that told you there was a problem in the first place. It may be more complex -- you may need some key performance indicators from your implementation plan, and checking those will be a part of the plan. If you have a question, go to the “Ask the Prof†conference or send a WebTycho message and I’ll get back to you with an answer.
And Remember…. Writing up a Case Model for Dealing with Cases What is the issue and its consequences? What (people or system) are the causes? What alternative solutions exist and which is best? How do you implement the selected solution? Start Finish Evaluation? What is the Issue? What is the difference between what is and what should be? (People – behaviors; System – things) Put it in Measurable (frequency, quantity) and Specific terms if possible What will the consequences be if you don’t deal with the issue? Issue Examples We had out of stock conditions 52.8% of the time between 1 and 15 February The accounts receivable department missed its customer bill schedule 9 times in May Employee turnover for the last six months has increased by 50% over that of last year And what are the consequences of taking no action? Model for Dealing with Cases What is the issue and its consequences? What (people or system) are the causes? What alternative solutions exist and which is best? How do you implement the selected solution? Start Finish Evaluation? Some Analysis Approaches Basically root cause analysis Cause and Effect Diagram (Fishbone) Modified SWOT Analysis Cause and Effect Diagram Surface Issue Selection?