Hu2000 Week 2 Assignment: Why Is It Important To Follow A Pr

Hu2000 Week 2 Assignmentwhy Is It Important To Follow A Process When

HU2000: Week 2 Assignment Why is it important to follow a process when trying to solve problems? This assignment helps you apply your knowledge from this week’s modules and readings. Decision making is a systematic process of selecting the best among the different alternatives. Making decisions can be difficult but following a process will provide an individual with confidence, accountability and self-awareness. Being an effective decision maker is key to personal and career success.

Universal Intellectual Standards Using the week 2 reading about Universal Standards, answer the questions below. Universal Intellectual Standards guide you through the process of validating information and asking questions to collect accurate data. List the nine (9) Universal Intellectual Standards. Decide which of the 9 Universal Intellectual Standards you are demonstrating when you ask the following questions.

QUESTIONS STANDARD

• Could you give more details?
• Could you be more specific?

Type answer here

How does your answer address the complexities in the question? How are you taking into account the problems in the question? Is that dealing with the most significant factors?

Type answer here

Do we need to consider another point of view? Is there another way to look at this question? What would this look like from a conservative standpoint?

Type answer here

The Good Samaritan Read the short story, The Good Samaritan, and answer the questions below. After Jim (the main character) found the man in the hallway near his apartment, what problem was immediately identified? If you follow Jim’s actions throughout the night, what did he do to deepen his understanding and gain relevant information about the condition of the stranger?

The morning after the incident, Jim’s alarm wakes him up. What options did Jim consider that morning? What were the consequences of these options? A critical thinker scrutinizes the solution and self-corrects. Do you think that Jim’s course of action would have changed because of the new information he learned by opening the man’s bag? Explain.

pretend that the man did not die but will live once he recovers. Also, pretend that you are Jim. Would you call the police or let the man go home since he already suffered a serious medical condition? Explain.

Why is the title of the story: The Good Samaritan? Explain.

Problem Solving Select the answer that correctly fills in the blanks to complete the sentence. When considering how well a particular solution to a problem is working, the critical thinker is someone who is __________ to new ideas and experiences and __________ enough to change or modify new beliefs.

• Neutral; insightful
• Open; positive
• Receptive; flexible
• Open; eager

In order to effectively solve problems, you must think carefully and systematically to find a solution. Your book describes a 5-step problem-solving process. Explain how each step in this process can help a person solve a problem.

STEP

Do you view problems as obstacles to success or growth opportunities? Explain your answer. After watching the VIDEO “What the Internet is doing to our Brains,” how would you answer the following questions: Is Google making us stupider? Explain.

Reflection

Reflect on what you have learned this week to help you respond to the question below. You may choose to respond in writing or by recording a video! Imagine you are working as a Medical Administrative Assistant at a local hospital in your neighborhood. It’s your first day of work at your new job and you are excited to get to work and learn as much as you can. However, shortly after arriving at work, you discover that there has been a miscommunication with HR about your start date. The office was expecting you to start the following day instead. As a result, your login information for the office’s computer system has not been created just yet, and the person responsible for training you is on Paid Time Off (PTO). Explain how would you expect a manager to use the 5 Step Process introduced during this week in order to resolve this miscommunication problem. Provide specific reasons for each step and answer as detailed as possible.

Paper For Above instruction

Following a structured process when solving problems is fundamental to achieving effective and sustainable solutions. A systematic approach enhances decision-making by reducing biases, increasing accountability, and fostering comprehensive analysis. This paper explores the importance of adhering to a problem-solving process, particularly through the lens of decision-making standards, ethical considerations exemplified by “The Good Samaritan,” and the application of a five-step problem-solving model in an organizational context. Additionally, it discusses critical thinking attributes and reflects on the influence of internet usage on cognition, culminating in a practical scenario involving a healthcare administrative professional.

Importance of Following a Process in Problem Solving

Conventional wisdom and research consistently affirm that following a predefined process in problem-solving results in more consistent, rational, and effective outcomes. The process provides a structured pathway that guides individuals through identifying the core problem, generating alternatives, evaluating options, implementing solutions, and reviewing results (Simon, 1997). Such an approach minimizes impulsive reactions and fosters analytical thinking, which is crucial in high-stakes environments like healthcare, business, or personal decision-making (Newell & Simon, 1972). Moreover, a formalized process enhances accountability by clarifying responsibilities and expectations, thereby improving communication among team members and stakeholders (Klein, 2009). Self-awareness is also promoted as individuals reflect on each step, recognizing biases and developing critical thinking skills (Facione, 2015).

Universal Intellectual Standards and Critical Thinking

The nine Universal Intellectual Standards include clarity, accuracy, precision, relevance, depth, breadth, logicalness, significance, and fairness (Facione, 2015). When asking questions such as “Could you give more details?” or “Could you be more specific?”, one demonstrates the standards of clarity and precision. These standards ensure that information is sufficiently detailed and understandable. Similarly, assessing how responses address complex questions involves evaluating relevance and depth — recognizing the significance and comprehensiveness of the information. Considering alternative viewpoints exhibits fairness and breadth, encouraging a balanced perspective (Ennis, 1985). For example, questioning from a conservative viewpoint challenges biases and promotes objectivity (Lipman, 2003). Using these standards systematically supports accurate data collection and enhances critical reasoning (Paul & Elder, 2014).

Case Analysis: The Good Samaritan

In the story, the immediate problem identified was a man lying injured in the hallway, which raised concerns about his health and safety. Jim’s actions, including calling emergency services and checking the man’s condition, demonstrate his effort to gather relevant information, deepening his understanding. Jim’s decision to open the man’s bag, after the man’s condition worsened, exemplifies further inquiry that could influence his subsequent actions (Buber, 1947). Considering the new information could lead Jim to decide whether to seek additional help or provide assistance directly. If the man survived, Jim might debate whether calling the police or letting the man return home was appropriate, considering the medical and legal implications. The story’s title, “The Good Samaritan,” emphasizes altruism, compassion, and moral responsibility, aligning with ethical standards of care and kindness (MacIntyre, 1981).

Problem-Solving and Critical Thinking Attributes

A proficient problem solver remains receptive to new ideas and adaptable, capable of modifying beliefs as new evidence emerges. This trait, often associated with the attribute of flexibility, ensures that solutions remain effective over time (Facione, 2015). The five-step problem-solving process includes: identifying the problem, generating alternatives, analyzing advantages and disadvantages, selecting the best solution, and evaluating its effectiveness. Each step facilitates systematic thinking: from recognizing issues, exploring options, weighing consequences, implementing solutions, and adjusting based on outcomes. Viewing problems as growth opportunities rather than obstacles fosters innovation and resilience (Dweck, 2006).

Impact of Internet on Cognitive Processes

The video “What the Internet is doing to our Brains” postulates that constant connectivity and the rapid retrieval of information may impair deep thinking and focus. Google, as a primary search tool, encourages superficial browsing, diminishing effortful contemplation, and critical analysis skills (Carr, 2010). This trend raises concerns about whether Google makes us less capable of sustained concentration, thus “stupider.” However, it also offers opportunities for quick access to vast knowledge, supporting efficient learning (Greenfield, 2014). Balancing these effects requires cultivating digital literacy and deliberate practice in critical thinking.

Practical Application: Resolving a Workplace Miscommunication

In a healthcare setting, a new administrative assistant encountering a start date miscommunication exemplifies applying the five-step problem-solving process. First, the manager would clearly define the problem: the discrepancy between expected and actual start dates. Second, they would gather relevant information from HR records, previous correspondence, and departmental schedules. Third, alternative actions such as rescheduling training, creating temporary login credentials, or delaying initial orientation are considered, with an evaluation of their advantages and disadvantages. Fourth, the manager chooses the most feasible solution, perhaps creating temporary access codes, to ensure the new hire is productive sooner. Finally, the ongoing effectiveness of this solution would be monitored, with adjustments made if necessary, such as formalizing a communication protocol for future onboarding processes (Harvard Business Review, 2018). This systematic approach minimizes disruption and fosters a positive onboarding experience.

Conclusion

Adhering to a structured problem-solving process ensures more effective decision-making, promotes critical thinking, and enhances ethical considerations. The integration of universal intellectual standards and systematic analysis fosters clarity, fairness, and depth in solutions. Recognizing problems as opportunities for growth, leveraging critical attributes like flexibility, and applying these principles consistently are vital for success across personal and professional domains. As technology and societal complexities evolve, disciplined problem-solving remains an essential skill for navigating modern challenges effectively.

References

• Carr, N. (2010). The Shallows: What the Internet Is Doing to Our Brains. W. W. Norton & Company.
• Dweck, C. S. (2006). Mindset: The New Psychology of Success. Random House.
• Ennis, R. H. (1985). Critical Thinking. Prentice-Hall.
• Facione, P. A. (2015). Think Critically. California Academic Press.
• Greenfield, S. (2014). Mind Change: How Digital Technologies Are Leaving Their Mark on Our Brains. Random House.
• Klein, G. (2009). Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making. MIT Press.
• Lipman, M. (2003). Thinking in Education. Cambridge University Press.
• MacIntyre, A. (1981). After Virtue: A Study in Moral Theory. University of Notre Dame Press.
• Newell, A., & Simon, H. A. (1972). Human Problem Solving. Prentice-Hall.
• Paul, R., & Elder, L. (2014). The Miniature Guide to Critical Thinking Concepts and Tools. Foundation for Critical Thinking.
• Simon, H. A. (1997). Administrative Behavior: A Study of Decision-Making Processes in Administrative Organizations. Free Press.