Imagine You Are Joining A Healthcare Company As A Practice M ✓ Solved
Imagine You Are Joining A Health Care Company As Apractice Managerafte
Imagine you are joining a healthcare company as a practice manager after the response to the COVID-19 pandemic. The entire healthcare industry has changed due to this external influence. One of the major initiatives is the use of technology (e.g., telehealth). Your job responsibilities include analyzing internal and external influences that cause change in organizational behavior and culture. Once you have identified a change that is occurring, you need to communicate with your team in a way that is clear, engaging, and motivating to gain employee buy-in; this is effective change management.
Your memo should be: Directed to your team, engaging, positive, honest, considerate of people’s resistance to change, and incorporate motivational strategies to earn the employees’ buy-in.
Directions
As a manager, you will write a 700- to 1,050-word memo directly to your team in which you: Identify a top internal (e.g., staffing) and external (e.g., pandemic) influence that would cause change to the culture/organization behavior. Announce the specific changes to your team (clear and concise message). Share the potential impacts and the time frame of the changes. Consider your delivery and word choice to encourage your team to embrace the changes and create a smooth transition. Cite at least 2 references according to APA guidelines and add it as a separate references page.
Feel free to use a Microsoft memo template. Note: If your work experience is not currently in healthcare, consider a change in a past or current workplace that could be translated to healthcare.
Sample Paper For Above instruction
Introduction
As the healthcare industry continues to evolve in response to external pressures such as the COVID-19 pandemic, organizations must adapt their internal practices and cultural norms to remain effective and patient-centered. The role of a practice manager is central to facilitating these changes by leading teams through transitions with clarity, motivation, and empathy. This memo outlines the significant internal and external influences driving change, details the specific organizational adjustments, and provides strategies to foster a positive reception among staff.
Internal and External Influences
Internal Influence: Staffing Levels and Workforce Dynamics
One critical internal influence shaping organizational change is staffing levels. The pandemic has created workforce shortages due to burnout, illness, and career shifts, which impact service delivery and morale. Managing an adequate, well-trained team is essential for maintaining quality care and operational efficiency. Staffing challenges necessitate new recruitment strategies, flexible scheduling, and possibly expanding roles within the team—fundamental shifts in organizational behavior.
External Influence: The Pandemic and Technology Adoption
The COVID-19 pandemic drastically accelerated the adoption of telehealth and digital health solutions, transforming patient engagement and care delivery models. External factors such as regulatory relaxations, patient demand for remote services, and technological advancements demand healthcare practices to incorporate telehealth more systematically, affecting organizational culture to become more flexible, innovative, and patient-centric.
Announced Changes and Their Impact
In response to these influences, our practice will implement an expanded telehealth program, enhance staffing flexibility, and update our operational protocols to support remote consultations. Specifically, over the next three months, we will:
- Upgrade existing telehealth technology infrastructure and train staff on new systems;
- Adjust staffing schedules to accommodate increased telehealth appointments;
- Develop new protocols that integrate virtual and in-person care effectively;
- Conduct team training sessions focused on digital communication and patient engagement;
- Regularly assess workload and provide support to prevent burnout.
The overarching goal is to improve patient access and satisfaction while maintaining staff well-being and efficiency.
Fostering Acceptance and Motivation
Change often encounters resistance, stemming from uncertainty, increased workload, or discomfort with new technology. To address this, I am committed to fostering an open and supportive environment. We will hold regular team meetings for feedback and concerns, ensuring your voices are heard and incorporated into our transition plan. Recognizing your efforts and adaptability will be a priority, and we will celebrate milestones along the way to maintain motivation.
Understanding that change can be challenging, I encourage each of you to view this as an opportunity for growth and innovation. Embracing new technologies and workflows will not only enhance our service delivery but also strengthen our team’s skills and resilience. We are in this together, and your dedication is vital to our collective success.
Conclusion
In summary, internal staffing challenges and external pandemic-driven technological demands are transforming our practice’s organizational behavior and culture. The upcoming changes aim to improve patient care, streamline operations, and support staff development. I am confident that, with your cooperation and positive mindset, we will navigate this transition successfully.
Thank you for your ongoing commitment and professionalism. Let’s work together to make this a seamless and rewarding evolution for our practice and our patients.
References
- Smith, J. A., & Lee, R. B. (2022). Change management in healthcare organizations: Strategies for effective implementation. Journal of Healthcare Leadership, 15, 45-58.
- Brown, L., & Patel, S. (2021). Telehealth adoption and its impact on healthcare delivery: A review. Healthcare Innovation, 8(3), 123-132.