Impact Of Information Systems And Collaboration

Impact Of Information Systems And Collaboration

Impact of Information Systems and Collaboration Please respond to the following in a substantive post (3–4 paragraphs): · What is your understanding of a business process? How is the business process linked to the information system? Can you think of an example, a public or a private corporation, and explain how various divisions collaborate using information systems to maximize the performance? ( Note: Each of you should choose a different company in your examples for maximum benefit to everyone.) · What are the key functions of the information systems that enterprises look for? How can organizations build competitive advantage using information systems? Can you think of an example, such as a public or a private corporation benefitting from a unique set of features? ( Note: Each of you should choose a different company in your examples for maximum benefit to everyone.)

Paper For Above instruction

Understanding the role of information systems in modern businesses involves recognizing how they facilitate various business processes and enable collaboration among different departments. A business process comprises a series of structured activities or tasks performed by an organization to achieve a specific goal, such as manufacturing a product, delivering customer service, or processing transactions. These processes are integral to organizational operations and are often supported, streamlined, or automated through information systems. For instance, in a manufacturing company like Toyota, the production planning, inventory management, and logistics are interconnected through enterprise resource planning (ERP) systems, ensuring smooth coordination among the production, supply chain, and sales divisions. This integration enhances efficiency, reduces redundancies, and improves overall performance.

The linkage between business processes and information systems is fundamental because the systems serve as the backbone that automates and supports these processes. Effective information systems enable real-time data sharing, facilitate communication across departments, and provide analytical tools to optimize decision-making. An example is JPMorgan Chase, where different divisions such as retail banking, investment banking, and asset management utilize comprehensive information systems to collaborate seamlessly. For example, client data from retail banking feeds into investment analysis tools, allowing for personalized services, better risk management, and coordinated financial planning. Such collaboration maximizes organizational performance by leveraging integrated data and communication channels that break down silos within the organization.

Key functions of information systems sought by enterprises include transaction processing, management information, decision support, and strategic planning tools. These functions help organizations automate routine activities, analyze operational data, support informed decision-making, and develop competitive strategies. Organizations can build significant competitive advantages by tailoring their information systems around their core strengths and market needs. A notable example is Amazon, which uses advanced data analytics, personalized recommendation engines, and supply chain automation as part of its information system infrastructure. These features enable rapid order fulfillment, personalized customer experiences, and inventory optimization, leading to a dominant position in the e-commerce market. By leveraging unique features of information systems, firms can differentiate themselves, respond swiftly to market changes, and innovate continuously.

References

  • [2] Stair, R., & Reynolds, G. (2020). Principles of Information Systems. Cengage Learning.
  • [3] McAfee, A., & Brynjolfsson, E. (2017). Machine, Platform, Crowd: Harnessing Our Digital Future. W. W. Norton & Company.
  • [4] Porter, M. E. (2001). Strategy and the Internet. Harvard Business Review.
  • [5] Chen, H., Chiang, R. H. L., & Storey, V. C. (2012). Business Intelligence and Analytics: From Big Data to Big Impact. MIS Quarterly.
  • [6] O'Brien, J. A., & Marakas, G. M. (2011). Introduction to Information Systems. McGraw-Hill Education.
  • [7] Turban, E., Volonino, L., & Wood, G. (2015). Information Technology for Management: Digital Strategies for Insight, Action, and Sustainable Performance. Wiley.
  • [8] Bharadwaj, A. (2000). A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation. MIS Quarterly.
  • [9] Brynjolfsson, E., & McAfee, A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. W. W. Norton & Company.
  • [10] Kohli, R., & Grover, V. (2008). Business value of information technology: An essay on expanding research directions to keep up with the times. Journal of the Association for Information Systems.