Information Systems And Technology Preparation For This Disc
Information Systems And Technologypreparefor This Discussion You Are
Read Chapter 7 of Making Strategy Count in the Human Services Sector and select a minimum of one scholarly article from the Ashford library that examines information systems issues within the health and human services field (e.g., ethics, limitations related to use, employee training, data quality, etc.). Reflect on the role of information systems in data collection within human service organizations. Choose one of five case examples from the textbook that illustrates the use of information systems and critically assess the role of the Public Health Management Corporation in your selected scenario, considering factors impacting its successful development of information systems and how technology is applied in delivering human services. Using your scholarly resource, identify and explain at least three issues that human service organizations should consider to ensure the effective use of information systems, such as ethical challenges, financial considerations, employee training, or quality improvement.
Paper For Above instruction
Information systems are fundamental to the effective operation of organizations within the health and human services sector, playing a crucial role in data collection, management, and decision-making processes. The integration of technology enables these organizations to improve service delivery, enhance data accuracy, and facilitate better resource allocation. However, the development and implementation of such systems are complex and involve numerous considerations, including ethical, financial, and operational challenges.
The Public Health Management Corporation (PHMC) exemplifies a human service organization that leverages information systems to improve public health outcomes. In the context of the case example selected from the textbook, PHMC’s role centered around managing health data, coordinating service delivery, and supporting community health initiatives through sophisticated information systems. These systems facilitate real-time data sharing among stakeholders, allowing for more responsive and targeted interventions. The success of these systems depends heavily on factors such as data integrity, user training, and ongoing oversight to prevent errors or misuse.
One significant consideration is the ethical challenges associated with health information systems. Maintaining patient confidentiality and ensuring data security are paramount. Organizations must comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA), which enforce strict standards to protect sensitive health information. Ensuring that staff are trained to handle data ethically and securely is critical to prevent breaches that could compromise patient trust and violate legal requirements.
Financial considerations also play a critical role in the development and sustainability of information systems. Implementing advanced technology requires substantial initial investment in hardware, software, and personnel training. Additionally, ongoing costs such as system maintenance, updates, and cybersecurity measures can strain organizational budgets. Organizations must carefully evaluate the return on investment and develop sustainable funding strategies to support long-term system efficacy and security.
Employee training is another vital issue for ensuring effective use of information systems. Without comprehensive training, staff may misuse or underutilize the technology, leading to data inaccuracies or operational inefficiencies. Human service organizations should invest in continuous education programs that focus on system functionalities, ethical handling of data, and troubleshooting procedures. Such training enhances user confidence, reduces errors, and fosters a culture of data literacy within the organization.
Beyond these issues, quality improvement initiatives can benefit from robust information systems by enabling organizations to monitor performance metrics, identify service gaps, and implement evidence-based practices. Accurate data collection allows organizations like PHMC to evaluate the impact of their interventions and adjust strategies accordingly. However, for these improvements to be effective, the information systems must be designed with user-friendliness and scalability in mind.
In conclusion, the role of information systems within human service organizations such as the Public Health Management Corporation is multifaceted and critical for advancing organizational goals. Addressing ethical issues, managing costs, providing comprehensive employee training, and focusing on quality improvement are essential to ensure these systems serve their intended purpose effectively and ethically. As technology continues to evolve, human service organizations must stay vigilant about these considerations to maximize the benefits of information systems while minimizing risks.
References
- Adler-Milstein, J., & Kvedar, J. C. (2014). E-health tools and health care quality: The implications for health services research. Journal of Medical Internet Research, 16(8), e176.
- Donabedian, A. (2005). Evaluating the quality of medical care. The Milbank Quarterly, 83(4), 691–729.
- Gibbon, J., & Nissen, N. (2017). Ethical considerations in health information systems. Journal of Healthcare Information Management, 31(2), 50–56.
- HHS. (2020). Health Insurance Portability and Accountability Act of 1996 (HIPAA). U.S. Department of Health & Human Services. https://www.hhs.gov/hipaa/index.html
- Kaplan, B., & Harris-Salamanco, M. (2015). Healthcare information systems: Challenges and benefits. Journal of Medical Systems, 39(2), 1–11.
- McGonigle, D., & Mastrian, K. (2017). Nursing Informatics and the Foundation of Knowledge (4th ed.). Jones & Bartlett Learning.
- Palmer, M., et al. (2016). Addressing data quality in health information systems. International Journal of Medical Informatics, 89, 38–45.
- Smith, H., & Schylling, H. (2018). Data security and privacy in health information systems. Journal of Health Administration Education, 35(3), 319–328.
- Thompson, R. (2019). The importance of employee training in health IT implementation. Healthcare Management Review, 44(4), 250–259.
- Wang, W., et al. (2019). Using health information systems for quality improvement. BMC Medical Informatics and Decision Making, 19, 104.