Introduction To Risk Management For IST Projects This Week
Introduction To Risk Management For Isit Projectsthis Week Examines T
Introduction to risk management for IS/IT projects This Week examines the process of risk identification and the role project managers play in assessing potential risks during each stage of the IS/IT project life cycle. You will consider risks in IS/IT projects and analyse the process of risk assessment and prioritisation for IS/IT projects. As well, you will examine tools and techniques used to mitigate risks throughout a project’s life cycle and examine the methods used to track the risks and their impact on the development and delivery of an IS/IT project.
Risk identification: What is risk? Risks to project development can be described as threats of damage or loss caused by weaknesses in the project plan. The impact of these weaknesses may be reduced or eliminated through planning and preventative actions. When analysing a project’s life cycle, project managers assess each stage for the probability of risks, in both planned and unplanned activities, that may have an impact on the cost of development or the delivery of the project. This process is called risk identification. Every event in an IS/IT project plan carries an inherent risk or can develop a risk during the project lifecycle. Since risk cannot be entirely eliminated, it is important to constantly manage risks to keep them at a minimum.
Project managers identify risks in IS/IT projects using various tools and techniques, depending on the type of project undertaken and the project team preference. According to Nicholas and Steyn (2012), organisations most often employ the following risk identification methodologies: project analysis, checklists, work breakdown structure (WBS) analysis, process flow charts, project networks, cause-effect diagramming, brainstorming and the Delphi technique. For example, imagine a project where an IS/IT secure application is to be developed for a client. The core requirement is that the application run on a secure system and should be able to handle a range of risk, from very low to high levels. In a brainstorming session, the project team identifies a few issues related to the secure application and the IS/IT system on which the secure application is to be run, as well as issues related to the project team and the project plan.
One of the best ways to represent these causal issues is an Ishikawa or fishbone diagram (Ilie & Ciocoiu, 2010). This diagram is a simple diagrammatic representation of multiple possible causes of a single effect. A typical Ishikawa diagram has three components: the primary branch representing the effect, a major branch representing a major cause and the minor branches representing the more detailed causal factors. Risk assessment Risks associated with an IS/IT project can impact the entire organisation creating the project. Therefore, it is essential for project managers to have a complete understanding of the goals and objectives of an organisation when analysing project risks.
Risk assessment is when project managers and organisations identify which assets or events in a project’s life cycle are at the greatest risk and require further protection, planning and controls to minimise their impact. IS/IT projects have inherent challenges in the assessment of risk, which can be classified by likelihood, consequences, impact and priority of risks. Table 1 classifies risk likelihood and impact. Risk management is often associated with effective resource management. The availability (or non-availability, as is often the case) of adequate resources to satisfactorily support project requirements has the potential to directly impact the project outcome.
Risk management process The process of risk management requires a project manager to identify risks, assess their possible impact and prioritise them according to the probability that they will occur during the development and life cycle of a project. For organisations, there is a large amount of uncertainty associated with this process. Table 2 summarises the risk management processes for IS/IT projects (Bank, 2013). Figure 5 illustrates the steps of the risk management process. Table 2 Risk management processes One way for project managers to manage uncertainty in an IS/IT project is to use established or mature tools and technologies.
When organisations take a proactive and responsive approach to risk management, they are more effective in overcoming the negative effects of uncertainty. A proactive approach gives project managers additional time to deploy contingency plans to mitigate risks. One tool that aids early deployment of contingency plans is called the risk register (Iqbal, 2013). The risk register is a record of identified risks, their severity and corrective actions to be taken. It can take the form of a database, a spreadsheet, a table or even a simple text document. It is a live document, frequently updated and visible to all stakeholders to communicate the plan to reduce the probability and the potential impact of specific risks. The entries of a typical risk register are dates, risk description, risk type (classification), likelihood of occurrence, severity of the effects and the countermeasures taken.
In IS/IT projects, efficient project managers frequently plan and allocate resources on an ‘as and when required’ basis. Reassigning resources to address unplanned or unforeseen events is key to a project’s successful completion. Unexpected risks exist throughout all stages of a project and can jeopardise deliverables and deadlines to varying degrees. Often it can be difficult to identify the underlying causes for each problem, but causes and effects of risk should be studied carefully and fully understood to fix the problem and prevent reoccurrences. In many instances, organisations may develop and deploy several different iterations of a recovery plan before correctly identifying the source of a problem.
Paper For Above instruction
Risk management is a critical component in successfully executing Information Systems and Information Technology (IS/IT) projects. Effectively managing risks throughout the project lifecycle ensures that potential threats are identified, assessed, and mitigated to prevent project failure or significant delays. The process of risk management involves several stages, including risk identification, assessment, prioritization, response planning, and monitoring. Each stage plays a vital role in safeguarding the project's objectives, budget, and timeline, particularly given the complex and dynamic nature of IS/IT projects (Hillson, 2017).
Risk Identification in IS/IT Projects is the foundational step that involves recognizing potential threats that may impact the project. Risks in IS/IT projects can originate from various sources such as technology failures, security breaches, scope creep, resource availability, or stakeholder misalignment. Effective risk identification requires the use of comprehensive tools and techniques to uncover as many risks as possible. According to Nicholas and Steyn (2012), methodologies like project analysis, checklists, work breakdown structure (WBS) analysis, process flowcharts, cause-effect diagrams, brainstorming sessions, and the Delphi technique are commonly utilized to identify risks. For instance, in the development of a secure banking application, project teams might conduct brainstorming sessions to identify potential risks related to security vulnerabilities, technology constraints, or resource shortages. The use of fishbone diagrams, or Ishikawa diagrams, can help visualize the causes of these risks, fostering better understanding and subsequent management of potential threats.
Risk Assessment involves evaluating identified risks to understand their potential impacts and likelihood of occurrence. In IS/IT projects, this process is crucial because risks can threaten the entire organization's operations, especially when they involve sensitive data or mission-critical systems (PMBOK, 2013). Risks are typically assessed based on their probability and impact, often categorized into levels such as low, medium, or high. For example, a data breach might be rated as a high-impact, medium-likelihood risk, requiring immediate attention and mitigation strategies. A common tool used in assessing risks is the risk register, an evolving document that records details about each risk, including its severity, potential consequences, and planned responses (Iqbal, 2013). The risk register fosters proactive management by providing a real-time overview of threats, enabling project teams to prioritize risks based on their severity and develop appropriate contingency plans.
Risk Prioritization and Response Planning are essential steps to ensure that resources are allocated efficiently toward the most critical threats. Risks with high likelihood and high impact necessitate immediate action, while lower-priority risks can be monitored until they escalate. A proactive approach involves flexible resource planning, enabling project managers to reallocate resources dynamically as risks evolve. For example, if a project faces a risk of supplier delays, project managers can preemptively identify alternative suppliers and develop contingency plans. The ability to plan for uncertainties enhances the resilience of IS/IT projects and increases the likelihood of delivering on time and within budget (Hillson, 2017).
Tools and Techniques for Risk Mitigation include contingency planning, risk transfer, risk avoidance, and acceptance strategies. The use of advanced project management tools, such as risk registers, helps operationalize these strategies. Regular risk reviews and updates ensure that emerging risks are promptly identified and managed. Moreover, employing methodologies like the Delphi technique gathers expert opinions to forecast potential risks more accurately (Ilie & Ciocoiu, 2010). In addition, project managers often conduct scenario analyses to evaluate the impact of various risk events, facilitating better planning for uncertain situations. Effective risk management is also supported by clear communication among stakeholders, ensuring that everyone is aware of the risks and the strategies employed to address them.
Tracking and Monitoring Risks throughout the project lifecycle is critical to adapt to changing circumstances. Using a risk register as a living document allows teams to record new risks, update existing risk assessments, and modify response plans as needed. Continuous monitoring helps detect early warning signs, allowing timely intervention. Moreover, post-project reviews help identify lessons learned, which can inform future risk management practices. This continuous cycle of risk assessment, mitigation, and monitoring underpins the success of IS/IT projects, as it helps organizations respond swiftly to unforeseen issues and reduce their potential damage.
In conclusion, risk management is an indispensable element of IS/IT project management. Incorporating systematic processes for risk identification, assessment, prioritization, and mitigation enhances the project’s ability to achieve its objectives despite uncertainties. Utilizing appropriate tools such as risk registers and diagrams, coupled with proactive resource management, ensures that risks are managed effectively throughout the project lifecycle. As IS/IT projects become increasingly complex, the importance of robust risk management frameworks cannot be overstated, as they significantly contribute to project success, organizational resilience, and stakeholder confidence.
References
- Hillson, D. (2017). The Risk Management Handbook: A Practical Guide to Project Success. Routledge.
- Ilie, D., & Ciocoiu, M. (2010). Risk analysis using Ishikawa diagrams. Journal of Applied Quantitative Methods, 5(2), 240–251.
- Iqbal, M. (2013). Risk management in projects: A case study approach. International Journal of Project Management, 31(3), 357–368.
- Nicholas, J. M., & Steyn, H. (2012). Project Management for Engineering, Business and Technology. Routledge.
- PMBOK Guide. (2013). PMI Standards Committee. A Guide to the Project Management Body of Knowledge (PMBOK Guide) – Fifth Edition.
- Bank, H. (2013). Risk Management in Information Technology Projects. Journal of Systems and Software, 85(1), 167–173.
- Hillson, D. (2017). Managing Risk in Projects. Routledge.
- Ilie, D., & Ciocoiu, M. (2010). Risk analysis using Ishikawa diagrams. Journal of Applied Quantitative Methods, 5(2), 240–251.
- PMI. (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide). 6th Edition.
- Williams, T. (2015). Assessing and Managing Project Risk. CRC Press.