Job Description: Role In D365 Power Platform

Job Description Is As Followsrolein Idem D365power Platform Deve

This document outlines the role, responsibilities, and requirements for a Dynamics 365 and Power Platform Developer position at the Indiana Department of Environmental Management (IDEM). The role involves utilizing Microsoft Dynamics 365 Customer Engagement and the Power Platform to develop enterprise applications aimed at enhancing internal case management and customer service portals. The successful candidate will work remotely from Indianapolis, IN, starting September 25, 2023, and ending September 27, 2024, with a focus on delivering high business value through sustainable development practices.

The primary purpose of this role is to build and maintain enterprise applications by configuring and customizing Dynamics 365 and the Power Platform tools such as Power Apps, Power Automate, Power BI, and Logic Apps. The role requires a proactive individual who is passionate about leveraging these technologies to solve complex business problems, continually learn, and stay current with the latest Power Platform developments. The candidate should be capable of composing solutions that utilize native capabilities of Dataverse, Dynamics 365, and Azure services rather than relying solely on custom code, thereby ensuring robust and scalable applications.

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The role of a Dynamics 365 and Power Platform developer at IDEM embodies a sophisticated intersection of enterprise software configuration, customization, and development. These professionals are at the forefront of digital transformation initiatives, harnessing the Microsoft Power Platform ecosystem to streamline workflows, enhance data management, and improve user engagement across government services.

Central to this role is a deep understanding of Microsoft Dynamics 365 Customer Engagement, particularly in configuring Dataverse, managing case workflows, and customizing interfaces to meet specific business requirements. The developer is expected to deploy a range of configurations and customizations, including building reusable components with Power Apps components framework, Azure Functions, and custom connectors. The capacity to develop seamless integrations with third-party solutions like DocuSign and ArcGIS further extends the platform’s utility, making it more versatile for complex, real-world applications.

In addition to configuration skills, technical expertise in JavaScript, HTML5, CSS3, and the broader spectrum of web development is critical. These skills enable the developer to craft tailored solutions and enhance user interfaces within Dynamics 365 portals and Power Apps portals. Moreover, proficiency in Azure PaaS services such as Logic Apps, Data Factory, and Functions is imperative for automating processes, orchestrating workflows, and managing data pipelines that underpin enterprise-scale solutions.

The development lifecycle in this context is heavily reliant on modern DevOps practices. Experience with Azure DevOps Boards, Repos, and CI/CD pipelines is essential for managing code quality, version control, and deployment automation. Such practices encourage iterative development, continuous testing, and rapid delivery of features aligned with agency objectives.

From a solution design perspective, the candidate must excel in requirements gathering, analysis, and translating business needs into technical specifications. This involves collaborating closely with stakeholders, understanding their processes, and designing workflows that harness Dynamics 365 capabilities, including custom workflows, plug-ins, and integration points with third-party systems. Experience in developing custom workflows and plug-ins demonstrates the ability to extend out-of-the-box functionalities, which is often necessary to meet complex operational challenges in government settings.

Furthermore, familiarity with Microsoft Power BI enhances the capacity to provide insightful dashboards and reporting tools that support data-driven decision making. The integration of Power BI with Dynamics 365 and Azure services enables real-time analytics, vital for monitoring case management operations and community engagement metrics at IDEM.

This role is underpinned by a comprehensive understanding of the architecture of MS Dynamics CRM and xRM applications. Knowledge of cloud security practices, especially in the context of Government Community Cloud (GCC), while not mandatory, is advantageous. Adherence to Agile and Scrum methodologies ensures that development teams operate efficiently, prioritize effectively, and adapt swiftly to changing requirements, which is critical in a governmental agency where project scope can evolve rapidly.

Security considerations are particularly significant in this role, given the sensitivity of the data involved in environmental management. Ensuring compliance with federal, state, and local security standards is paramount, and the developer must be adept at configuring security roles, managing access controls, and implementing secure data handling practices within Dynamics 365 and Azure environments.

The educational and professional credentials necessary for this position include a minimum of three years of experience with Dynamics 365 online and Power Platform development, alongside at least two years working with related Azure services and DevOps tools. While certification such as Microsoft’s PL-400 or PL-600 is preferred, practical, hands-on experience is prioritized. Candidates with experience in government cloud environments, particularly the GCC, possess an added advantage, reflecting their familiarity with federal data security standards and compliance requirements.

In conclusion, this role demands a multi-disciplinary expertise spanning enterprise application configuration, web development, cloud services, and agile project management. The ideal candidate will possess a blend of technical skills, strategic thinking, and a collaborative mindset to support IDEM’s mission of environmental stewardship through innovative technology solutions. Their work will directly contribute to more efficient, transparent, and secure environmental management operations, ultimately serving the public good.

References

  • Microsoft. (2023). Dynamics 365 Customer Engagement and Power Platform documentation. Retrieved from https://docs.microsoft.com/en-us/dynamics365/
  • Microsoft. (2022). Power Apps component framework overview. Retrieved from https://docs.microsoft.com/en-us/powerapps/developer/component-framework/overview
  • Azure DevOps. (2023). Continuous Integration and Delivery (CI/CD) pipelines. Microsoft Docs. Retrieved from https://docs.microsoft.com/en-us/azure/devops/pipelines/
  • Thompson, R. (2021). Modern Web Development Essentials: HTML, CSS, and JavaScript. Tech Publishing.
  • Gaines, P. (2020). Enterprise uses of Power BI in government agencies. Government Tech Journal, 15(4), 32-37.
  • Microsoft. (2023). Azure Logic Apps documentation. Retrieved from https://docs.microsoft.com/en-us/azure/logic-apps/
  • Smith, J. (2022). Integrating third-party systems with Dynamics 365. International Journal of Information Systems, 18(2), 45-59.
  • Jones, L. (2022). Security best practices for government cloud deployments. Cybersecurity Review, 10(1), 22-26.
  • Kim, S. (2021). Effective requirements gathering for enterprise applications. Journal of Software Engineering, 26(3), 15-25.
  • Microsoft. (2023). Power Platform release wave updates. Retrieved from https://docs.microsoft.com/en-us/power-platform/release-notes

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