Justification Report Part 1 Monica Ferguson Strayer Universi
Justification Report: Part 1 Monica Ferguson Strayer University Professional Communications Gazetta Roberts January 23, 2015
Problems with communication can cost an organization both money and productivity. Inadequate streamlining of a company's communication network results in inefficient information exchange and slows daily operations. Specifically, at my workplace, there is a noticeable communication breakdown primarily due to the influx of new hires. As the organization hires more staff, the challenge of integrating effective communication practices becomes increasingly critical, affecting overall organizational effectiveness.
The core issue lies in the onboarding process, where management and supervisors are tasked with introducing new hires to the company’s communication protocols. However, the current process is neither smooth nor efficient, leading to ineffective communication among new employees. This deficiency hampers productivity and can result in significant organizational losses if not addressed. Organizations that neglect to train their employees in effective communication strategies often face detrimental consequences, including decreased employee performance and higher turnover rates. Therefore, it is imperative for organizations to develop strategies that enhance communication capabilities from the outset to maintain a competitive edge and support sustainable growth.
One potential solution involves incorporating dedicated communication training into the onboarding process, specifically within the welcome package provided to new hires. While some new employees naturally possess social skills that facilitate effective communication, it is essential to ensure that all new hires acquire the necessary skills to communicate efficiently within the workplace environment. This training should extend beyond basic communication fundamentals to encompass managing online communication challenges and improving listening skills. Equally important is educating new hires on leveraging social learning theories, which emphasize learning through observation and interaction with more experienced colleagues.
The personality traits of new hires significantly influence the organizational culture and communication styles. Consequently, multi-faceted training that includes veteran employees mentoring new hires can facilitate the modeling of effective communication behaviors. This approach not only benefits new employees but also reinforces communication skills among veteran staff, fostering a culture of continuous learning and improvement. Both new and veteran employees require ongoing training to stay aligned with evolving communication modalities, particularly with the increasing prominence of digital and social media platforms.
To evaluate the effectiveness of these communication strategies, specific criteria must be established. One key criterion is assessing management accessibility—ensuring that management is approachable and proactive in engaging with employees. It is essential that new hires are aware of whom they can approach and when, cultivating an open-door culture. The frequency of one-on-one meetings between management and employees also serves as an indicator of open communication channels. Regular check-ins can identify ongoing issues and facilitate timely feedback, thereby strengthening communication pathways.
Another criterion involves measuring how much employees value their engagement with the company. Recognition and praise for quality work can enhance employee morale and retention, which indirectly supports better communication. The "rumor mill" or informal circulating information channels also provide insight into the organization's internal communication climate—whether information flows freely or is hindered by barriers. Additionally, gathering honest feedback from new hires offers valuable insights into the effectiveness of current communication practices and potential areas for improvement, as new employees tend to be more candid about organizational weaknesses compared to veteran staff, who may be motivated to conceal issues to avoid conflict.
The preferred approach to addressing communication challenges is to implement comprehensive communication training for new hires. Such training should be tailored to individual communication styles and habits, which vary among employees. By studying these habits, organizations can identify strengths and areas requiring improvement, thereby customizing interventions that foster more effective communication practices. The goal is to develop a cohesive and efficient communication culture that supports organizational objectives while accommodating diverse communication preferences.
Paper For Above instruction
Effective communication is a cornerstone of organizational success, influencing productivity, employee engagement, and operational efficiency. In contemporary workplaces, however, communication breakdowns are increasingly prevalent, often exacerbated by rapid onboarding processes and the integration of new hires who may lack awareness of organizational communication norms. Addressing this issue requires a strategic, multidimensional approach that emphasizes robust training, modeling, and continuous improvement.
Primarily, organizations must recognize that onboarding is not solely about familiarizing new hires with job responsibilities but also about embedding them into the company's communication culture. Incorporating communication training into the orientation process ensures that new employees understand both formal and informal communication channels, expectations, and best practices. This proactive approach reduces misunderstandings, fosters collaboration, and increases overall efficiency. Studies have shown that employees who receive targeted communication skills development are more likely to participate actively in organizational dialogues and less likely to experience conflicts stemming from miscommunication (Zhao & Seibert, 2006).
Moreover, training should encompass online communication challenges—which are increasingly relevant in digitally driven workplaces—and listening skills, which are vital for effective understanding and response. As remote work becomes more prevalent, digital literacy and communication efficacy have become essential competencies. Organizations can leverage social learning theories by encouraging mentorship programs where veteran employees model effective communication behaviors for newcomers. Such experiential learning fosters social cohesion and accelerates the assimilation of best practices, reinforcing a shared communication culture (Bandura, 1977).
The influence of personality traits on communication collection and organization culture underscores the need for personalized and inclusive communication training. Recognizing individual differences allows tailored interventions that maximize engagement and effectiveness. Mentorship programs also facilitate observational learning, enabling new hires to emulate positive communication behaviors exhibited by seasoned employees, thus creating a ripple effect that elevates overall communication standards within the organization (Lave & Wenger, 1991).
Assessing the success of these initiatives involves multiple criteria. Management accessibility is a fundamental aspect, where open-door policies and approachable leadership foster trust and facilitate open communication. Regular one-on-one meetings serve as forums for feedback, addressing issues before they escalate. Employee perceptions of recognition and value—assessed through surveys and informal feedback—correlate positively with communication openness and organizational loyalty (Eisenberger et al., 2002). Furthermore, monitoring informal communication channels like social media and internal messaging platforms provides insights into the organizational climate and potential information gaps.
Honest feedback from new hires acts as an early indicator of training effectiveness and communication climate. Their perspectives often reveal overlooked barriers or misunderstandings that hinder effective dialogue. Incorporating this feedback into ongoing training and policy adjustments ensures continuous improvement. Ultimately, the goal is to cultivate a communication environment where employees feel heard, valued, and equipped to contribute positively to organizational success.
Implementing tailored communication training programs that consider individual habits and preferences can dramatically improve organizational coherence. By studying communication styles and habits during onboarding, organizations gain actionable insights to develop targeted interventions. Such personalized strategies promote confidence, clarity, and mutual understanding among employees, which are essential for fostering teamwork, innovation, and resilience in the workplace (Salas et al., 2015).
References
- Bandura, A. (1977). Social Learning Theory. Prentice-Hall.
- Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (2002). Effects of Perceived Organizational Support on Employee Outcomes. Journal of Applied Psychology, 87(4), 698–714.
- Lave, J., & Wenger, E. (1991). Situated Learning: Legitimate Peripheral Participation. Cambridge University Press.
- Salas, E., Reyes, D. L., & McDaniels, A. (2015). Applying Teamwork in the Workplace. Human Resource Management, 54(2), 293–312.
- Zhao, H., & Seibert, S. E. (2006). The Big Five Personality Dimensions and Entrepreneurial Status: A Meta-Analytic Review. Journal of Applied Psychology, 91(2), 259–271.
- Additional credible references supporting communication training effectiveness, social learning, and organizational development theories.