Management Of IT Exercise 4 Providing IT Assurance
It4683 Management Of Itexercise 4 Providing It Assuranceyour Namepol
It4683 Management Of Itexercise 4 Providing It Assuranceyour Namepol
IT4683 Management of IT Exercise 4- Providing IT Assurance Your name: Policies: · Submissions made through a means other than the GeorgiaView (D2L) Dropbox will be ignored and earn a 0. · Submissions without your name stated above earn a 0. · Submissions not in a docx or pdf file or with the original questions and/or formatting removed from the file earn a 0. · Submissions without adequate references or acknowledgements will earn a discounted grade, potentially a 0. · Submissions that I cannot open or require a password will earn a 0. · Second chances might be requested at any time through GeorgiaView email, and are awarded at the sole discretion of the instructor. Review, Evaluate and Adopt Approaches for Providing IT Assurance and Doing Case Studies Being successful in this course requires you to review, evaluate, adapt and adopt methods for analysis and evaluation that might be incorporated into your approach to managing IT, providing IT assurance and pursuing a case study.
This exercise intends to aid you in doing so. Readings for this assignment: · Selected readings on the web · Course Textbook [1]- Preface through Chapter 4 (Pages 1-23) Actions/Deliverables for this assignment: · Read as per above · Research what you read · Respond to this assignment within the docx file (leaving all questions and formatting intact) · Deliverable: Upload your response using the Dropbox tool in GeorgiaView · Deliverable: Cite all references and indicate which method used at the end of the file. Question 1) 25 points From the textbook’s use of concepts and terminology in Chapters 3 and 4, pick the top ten of the terms and concepts useful for managing IT risks, providing IT assurance and utilizing sound Human Computer Interaction (HCI) principles in IT operations.
Tell why you have made each choice. (Example terms and concepts include risk, controls, assurance, users, etc.) Question 2) 25 points You have been promoted to Call Center Director [2] and your organization follows CobiT [1]. Part of your promotion was to recognize your abilities in working in the HCI part of IT that is, working with users, including human factors, ergonomics and user-centered computing. In awarding the promotion, the CIO specifically mentioned that you were a key player in bring about outstanding user experience for the call center. Since user experience is the key to your call center’s success, you want to incorporate that user-centric flavor into the Call Center IT. You see this can be incorporated into the IT assurance program that is ongoing within your organization.
Once again you turn to a web search and discover that accessibility is a key HCI concept for the Call Center. You are especially aware that the Call Center wants to move to use more web-based presentation and interaction and that many of your regular callers are disabled. Develop a list of 10 to 20 “discussion points†about accessibility of the IT within the Call Center that will contribute to both business strategy and IT assurance. Question 3) 20 points Complete Caselet 4 covering ClaimProof Insurance writing at most 2 pages on the following questions: You have been hired to respond to these concerns in ClaimProof and answer the following questions: · What are the five steps required for the IT assurance of a specific area? · Based on the results of question 1 and your understanding of the control environment, identify the high-risk areas requiring audit attention. · How would you assess the control design? · How would you test the control effectiveness?
Question 4) 20 points Mobile computing is growing in importance each and every day, and the IT manager must take that into account. Do some web research and develop a one-page description of the five most important things about HCI of mobile computing that the IT manager should know. Question 5) 10 points : Complete GeorgiaView Discussion Posting: · Using your answers to the questions above, review and summarize your ideas about IT assurance and the role of HCI in doing so. · Record your answers here in this assignment. · Also, enter your answers on the Module 4 Discussion. Sources and works used in completing this exercise: a. Textbook: IT Governance Institute.
IT Governance Using COBIT and ValIT: Student Book, 2nd Edition . 2007. b. does a good job of describing what a call center is all about and was retrieved on 28 April 2013. c. does a good job of describing what accessibility is all about and was retrieved on 28 April 2013. describes accessibility for the web and has many good pieces of advice and guidance. It was retrieved on 29 April 2013. d. Case lets: IT Governance Institute. IT Governance Using CobiT® and ValITâ„¢, 3rd Edition .
2010. Required: Please add your list of sources. Required: Please complete the following: ___ I did not use any method of citation (maximum B on the assignment). ___ I used the ACM approach and have cited my references as I went in the text and also listed them at the end. ___ I used the APA approach and have cited my references as I went in the text and also listed them at the end. ___ I used the MLA approach and have cited my references as I went in the text and also listed them at the end. Required: Acknowledgements of people and discussions used in completing this exercise: SPM 3012 Module 3 Discussion Questions Please provide written responses to each of the questions posed here. Please use correct grammar, spelling, and punctuation.
Submit your responses through the Assignment feature of the E-Learning course website by attaching your response through the provided tab. See minimum word counts as listed at the end of each question. (50% points content; 50% points writing per question) 60 points total Deviance 1. Eitzen (2016) identifies situations in which an organizational leader, or the organization itself, is not held responsible for deviant acts by individual athletes. In other cases, it is the leader or organization that engages in deviant behavior, either actively or through encouraging or ignoring deviant behavior by an athlete. The videos in this module presented multiple cases in which athletes, who were convicted of domestic or sexual violence, were still active for competition.
In the Outside the Lines report Domestic Violence in Sports, Pat Lundvall of the Nevada State Athletic Commission justified the decision to approve Floyd Mayweather’s license to fight after his convictions for domestic violence: “Mayweather was punished by the criminal justice system. He served his punishment, he paid his debt to society. ...The criminal justice system decided what this man’s punishment was. We paid respect to that decision.†The Domestic Violence in Sports video also addresses recent NFL cases, such as the Ray Rice and Ezekiel Elliot cases, which resulted in punishments that suspend players from competition (though no clear, consistent, or upstanding punishment has been enforced) prior to any judicial hearing.
As presented in the Outside the Lines report Baylor Accused of Ignoring Sexual Assault, one of Tevon Elliot’s (Baylor) victims was allegedly told by Baylor’s judicial officer that nothing could be done about the multiple rape accusations against Elliot until a “court decision†had been made. a) In cases of domestic violence, or sexual assault, as witnessed in the module videos, what do you believe should be the immediate course of action for the governing body (e.g., USA Boxing, Baylor University, ...)? In other words, when an alleged incident is reported, what should be the immediate response from the team/league regarding the status of the accused (e.g., athlete or coach)? b) In your opinion, are sport governing bodies (e.g., league offices, NCAA, USOC) responsible for levying punishments for alleged criminal behavior prior to adjudication, or should punishments be contingent upon criminal cases that are heard by the justice system? Support your position. (10 points; 250 word minimum) 2. The Men of Code workshops (presented in the Outside the Lines report Domestic Violence in Sports) attempt to change the discourse on sexual violence through educating male high school athletes. For this discussion question, assume that you are leading an “Athletes of Code†workshop on the deviance topics that Eitzen (2016) presented, and/or that are covered in the module videos. Prior to the workshop, you will need to provide a summary of your presentation to those who will participate. Write a short introduction to the course, the content that you will cover, and the importance of changing the discourse on the selected issues.
Your summary should include: a) A brief description of the target audience (demographic), and why this population needs to attend the workshop (e.g., NFL players because of ...; female high school athletes because of ...; or Olympic athletes because of ...). b) The three to five specific deviance issues you plan to address, and why they are the most critical for the target audience (e.g., Olympic athletes doping, sexual deviance, off-field aggression...). c) The specific outcomes your participants can expect, or in other words, how the discourse will be changed for the athletes. (20 points; 500 word minimum) Health and Safety 3. For this question, let’s assume that you have been invited by SEC Commissioner Greg Sankey to give a 15 minute talk to the annual joint meeting of key leaders of the Southeastern Conference.
His invitation asks that you “describe some of the major health and safety issues facing organized sports, particularly the current concussion crisis†and “provide the SEC leadership with insights as to how to make competing in SEC college sports safer for their athletes.†The leagues’ 14 athletic directors, senior woman administrators, and faculty athletic representatives attend this meeting each May to discuss pending SEC and NCAA legislation, and to receive briefings from key stakeholders of the league. Thus, this is an ideal time to persuade the key decision makers in the conference to act on behalf of the well-being and future (i.e., life after sports) success of their student-athletes.
In your talk, include the following points: a. Provide a brief history of the NFL concussion crisis. (around 250 words) a. Be sure to cite at least 3 statistics or direct quotes from the League of Denial film that describes the timeline of the crisis and/or demonstrates the magnitude of the issue. b. Provide a brief overview of other health and safety issues that are afflicting sports at every level. (around 250 words) a. Be sure to cite at least 2 statistics from the Holstein et al.
Lifetime of Hurt chapter that demonstrates the magnitude of the issues you have chosen to highlight for this audience. b. Be sure to cite at least 2 statistics from Eitzen’s text that demonstrates the magnitude of the issues you have chosen to highlight for this audience. c. Provide at least 4 specific recommendations on how they can make college athletics safer for SEC athletes. Draw your recommendations from any of the videos (OTL IU case, League of Denial) or readings (Eitzen or Holstein et al.) you completed during this module. (around 250 words) (30 points; 750 word minimum)