Marketing Paper: Myopia Assignment
Marketing Paper: Myopia Assignment
You will write 1000 words minimum on the classic Theodore Levitt 1960 paper called Marketing Myopia. "Marketing myopia" is a term coined by Theodore Levitt. A business suffers from marketing myopia when a company views marketing strictly from the standpoint of selling a specific product rather than from the standpoint of fulfilling customer needs. This course is customer-centric. This assignment supports your thinking as you prepare your seminar paper on market disruption.
As Theodore Levitt states, “Creativity is thinking up new things. Innovation is doing new things.” Three scholarly authored references required, including the Marketing Myopia article. Note: Your assignment will be checked for originality via the Turnitin plagiarism tool. Important: Written Assignment Requirements papers should adhere to current APA format, including Times New Roman 12 font, double-spacing with zero point line spacing, one-inch margins, cover page, and reference page, among others, using the current edition of the APA manual.
In addition, it is expected that your writing style includes the following:
- Use subject headers for all sections of your paper.
- No visuals in the paper; put in Appendix if absolutely needed. Do not include tables unless self-developed.
- Avoid “I” statements; focus on presenting facts and analysis.
- Meet the minimum word count requirement.
- No contractions; use formal language.
- Use only the provided templates and do not alter subject headers.
- No PDF files; submit in compatible word processor format.
- Indent the first line of every new paragraph five spaces; ensure no extra blank lines between paragraphs.
- If you cite online sources, include the exact web link in the reference page.
- Avoid bullet points and numbered lists; write in full sentences and paragraphs.
- Write out full names of countries or organizations; do not abbreviate.
- Include a cover page and reference page; ensure in-text citations match references exactly.
- Only use authored articles with clear author attribution; avoid wikis, blogs, videos, podcasts, and dictionaries.
Paper For Above instruction
Theodore Levitt’s 1960 seminal article “Marketing Myopia” remains a foundational text in understanding how businesses can fall into the trap of myopic marketing strategies that hinder long-term growth and innovation. Levitt argued that corporations often define their industries narrowly, focusing excessively on selling products rather than on fulfilling underlying customer needs. This narrow focus can cause organizations to overlook significant market shifts, technological advancements, or evolving customer preferences, ultimately risking obsolescence.
At the core of Levitt’s thesis is the distinction between a product-oriented mindset and a customer-oriented approach. He emphasized that successful companies think of their business in terms of the customer’s needs and the broader benefits they seek, rather than solely on the attributes or features of their current products. For instance, Levitt pointed to the decline of the railroads, which failed to adapt to the rise of automobiles and airplanes, despite their long dominance in transportation. They perceived themselves as being in the “railroad business” instead of the “mobility” or “transportation” industry.
One of the critical implications of marketing myopia is that firms become complacent, assuming that their current products will sustain demand indefinitely. This complacency causes them to ignore emerging competitors or alternative solutions. For example, the decline of the film industry’s dominance over entertainment was precipitated by the advent of cable television, streaming services, and digital media—yet some companies persisted with a product-centric focus, missing the larger shift in how consumers accessed entertainment.
Levitt’s insights instruct modern marketers and strategists to adopt a proactive, customer-centric perspective that emphasizes continuous innovation and adaptation. This approach involves understanding customer needs deeply, which may evolve over time, and aligning product development accordingly. Companies like Apple Inc. exemplify customer-centric innovation by focusing on user experience and holistic solutions rather than merely on specific products such as the iPhone or iPad.
Furthermore, Levitt cautions against conflating marketing with sales alone. It is not merely about persuading customers to buy existing products but about identifying and fulfilling genuine needs better than competitors. This requires market research, consumer insight, and a strategic vision that transcends the immediate sales cycle. Companies must also monitor industry trends, technological developments, and shifting consumer behaviors to anticipate future needs and opportunities, avoiding the pitfalls of myopia.
Academic scholars have extended Levitt’s foundational concepts into contemporary contexts, highlighting their relevance in digital transformation, disruptive innovation, and the fast-paced modern marketplace. Scholars like Christensen (1997) on disruptive innovation and Osterwalder (2010) on business model innovation echo Levitt's call for a broader, customer-focused perspective. These frameworks emphasize that sustaining competitive advantage requires ongoing renewal driven by a deep understanding of evolving customer value propositions.
Levitt’s notion of marketing myopia underscores the importance of strategic flexibility and long-term thinking. Businesses must remain vigilant to changes in market dynamics, technological evolution, and consumer preferences. For example, the transformation of the automotive industry with electric vehicles and autonomous driving technology illustrates how companies must redefine industry boundaries to stay ahead. Traditional automakers are now competing with technology firms such as Tesla and Google, which have challenged conventional definitions of transportation and mobility.
In conclusion, Levitt’s “Marketing Myopia” remains a vital lens through which to view strategic marketing and organizational behavior. Its emphasis on customer needs, innovation, and long-term thinking provides valuable guidance for navigating the complex, disruptive landscape of modern markets. Companies willing to transcend narrow product definitions and embrace a broader, needs-based perspective will be better positioned for sustained success. As Levitt succinctly articulated, adhering to a customer-centric philosophy ensures organizations do not become blind to opportunities for growth and innovation.
References
- Christensen, C. M. (1997). The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail. Harvard Business Review Press.
- Levitt, T. (1960). Marketing Myopia. Harvard Business Review, 38(4), 45-56.
- Osterwalder, A. (2010). Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. John Wiley & Sons.
- Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. Free Press.
- Kim, W. C., & Mauborgne, R. (2005). Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant. Harvard Business Review Press.
- Grant, R. M. (2019). Contemporary Strategy Analysis and Practice. Wiley.
- Chesbrough, H. (2006). Open Business Models: How to Thrive in the New Innovation Landscape. Harvard Business Review Press.
- Osterwalder, A., Pigneur, Y., Bernarda, G., & Smith, A. (2014). Value Proposition Design: How to Create Products and Services Customers Want. Wiley.
- Ries, E. (2011). The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. Crown Publishing Group.
- Schumpeter, J. A. (1942). Capitalism, Socialism and Democracy. Harper & Brothers.