Mid Assessment: This Assessment Is Drawn From Your Learning

Mid Assessmentthis Assessment Is Drawn From Your Learning On Rational

This assessment is drawn from your learning on rational decision-making, costs, marginal analysis, investment decisions and human biases in decision making. In formulating your answer, remember this is a graduate class and therefore, analysis and demonstration of academic learning are highly rewarded. The answer to each question should not be longer than one page, include relevant references, and follow APA guidelines.

Paper For Above instruction

Rational decision-making is fundamental in navigating complex business choices, especially in entrepreneurial scenarios such as Mabel’s swim facility. Several concepts from decision science are relevant here, including marginal analysis, opportunity costs, sunk costs, and the consideration of biases that could impede optimal decisions. These principles help balance quantitative data with qualitative factors, ensuring a comprehensive evaluation of the potential investments and operational decisions Mabel faces.

To support her decision-making, Mabel should utilize marginal analysis to compare the additional benefits against the costs of increasing class sizes. She should also consider opportunity costs: the value of the best alternative foregone, such as additional personal attention per student or potential loss of customer satisfaction if the lanes are overcrowded. Additionally, understanding sunk costs—expenses already incurred, like initial facility purchase—helps prevent these from unduly influencing current decisions.

Furthermore, acknowledging cognitive biases like overconfidence, anchoring, and status quo bias is vital. For instance, Mabel might overestimate her capacity to expand without compromising quality or be anchored to current class sizes, resisting beneficial changes. Recognizing and mitigating these biases through evidence-based analysis can enhance her decision-making effectiveness.

Table of Fixed and Variable Costs

Cost Item Monthly Cost Classification Explanation
Salary and benefits (2 instructors) $7,500 Variable/Fixed Fixed, as salaries are usually contractual; however, if instructor hours are variable, it could adjust with demand.
Maintenance Staff $750 Fixed Likely a fixed expense for staffing, unless overtime or additional hours are involved.
Monthly Pool Materials $1,000 Variable Fluctuates with usage and maintenance needs.
Utilities $3,000 Variable Primarily dependent on usage; can vary with the number of classes held.
Insurance $600 Fixed Premium payments are typically fixed monthly costs.
Marketing & Website $300 Fixed Consistent marketing budget; not directly linked to class size.
Cleaning and Other $2,000 Variable/Fixed Partly fixed, partly variable depending on usage frequency.
Mortgage Expenses $3,000 Fixed Loan payments are fixed contractual obligations.

Economic Profit Calculation

The Monthly Table of Financial Data shows total revenue of $27,000 and total expenses of $21,150. To compute economic profit, we must consider both explicit costs and implicit costs, including opportunity costs of capital and alternative uses of resources.

Given only explicit costs, the accounting profit is:

Accounting Profit = Revenue - Total Expenses = $27,000 - $21,150 = $5,850

However, to calculate the economic profit, we need to consider the opportunity cost of Mabel’s time and capital, e.g., her foregone salary of $40,000 and potential returns on alternative investments. Since her current salary as a swim instructor is $40,000, her opportunity cost is the difference between working as a paid employee versus owning the facility. If we assume the facility’s net cash flow is positive and the opportunity cost of her time is factored in, economic profit could be lower or negative, depending on these implicit costs.

Financial Data Needed for Decision-Making

As Mabel, the critical financial data required include:

  • The projected revenue increase from adding one more student per lesson, including potential price adjustments.
  • The incremental costs associated with increasing class sizes, including potential impacts on instructional quality and customer satisfaction.
  • The direct costs of upgrades, namely the $50,000 investment and how this translates into monthly loan payments ($750/month over 5 years).
  • Effects on occupancy rates, utilization efficiency, and potential for attracting more students.
  • Potential changes in customer retention and satisfaction levels due to capacity changes.
  • The opportunity costs of alternative investments, such as expanding marketing or facilities elsewhere.

Spreadsheet for Deciding on Additional Student

Mabel can construct a decision-making spreadsheet assessing the marginal revenue and marginal costs of adding one student per lesson. Key components include:

  • Additional monthly revenue: assuming the payment remains $300 per student per month, gain of $300.
  • Additional variable costs: for example, if food, supplies, or extra staffing is needed, calculating these costs to determine net gain.
  • Impact on instruction quality: estimating whether increased class size adversely affects the perceived value of the lessons.
  • Overall profitability: subtracting additional costs from additional revenue to estimate net marginal benefit.

This model ensures Mabel considers both quantitative and qualitative factors before making operational adjustments.

Cognitive Biases To Watch For

Mabel needs to be vigilant of biases such as:

  • Overconfidence bias: Believing that adding students will automatically increase revenue without considering capacity constraints or quality issues.
  • Anchoring bias: Relying too heavily on current class sizes and existing revenue, which might lead to underestimating potential negative impacts of overcrowding.
  • Loss aversion: Avoiding investment due to fear of potential losses, even when data suggests substantial gains.
  • Confirmation bias: Focusing only on data that supports expansion while ignoring warning signs or counter-evidence.

Alternative Choices and Marginal Costs/Benefits

Beyond simply adding students, Mabel could consider several alternatives:

  • Investing in marketing efforts to attract more students without necessarily increasing class sizes, with marginal benefits including expanded customer base and brand recognition.
  • Offering premium classes with smaller sizes for higher fees; marginal costs include additional instructor hours or equipment, but benefits could include higher revenue per student.
  • Scheduling classes at different times or days to maximize capacity utilization, where the marginal cost involves scheduling complexity and additional staffing.
  • Upgrading facilities or amenities beyond lockers and bathroom facilities, potentially increasing customer satisfaction and retention, with costs varying based on scope.

Each alternative involves marginal costs—additional investments, staffing, or marketing—and marginal benefits like increased revenue, customer satisfaction, or competitive advantage.

Conclusions on Human Rationality and Decision-Making

From what I have learned about rational decision-making, it is clear that humans often struggle to make fully rational choices due to cognitive biases, emotional influences, and limited information processing capacity. While formal models and analysis provide a framework for more objective decisions, biases such as overconfidence, anchoring, and loss aversion can distort judgment. As a result, even well-intentioned decision-makers may deviate from optimal rationality. Nonetheless, awareness of these biases and applying structured decision-making tools can significantly enhance rationality. Ultimately, human decision-making is boundedly rational; it is less about perfect rationality and more about striving toward it by mitigating biases and systematically evaluating options (Simon, 1957; Kahneman & Tversky, 1979).

References

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  • Newbury, K., Burson, T., & Cox, S. (2011). Sink or swim. Journal of Critical Incidents, 4.
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  • Thaler, R. H., & Sunstein, C. R. (2008). Nudge: Improving decisions about health, wealth, and happiness. Yale University Press.
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  • Edwards, W., & von Winterfeldt, D. (1992). Decision analysis and behavioral research. Decision Analysis, 4(4), 269-278.
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  • Heuer, R. J. (1999). Psychology of intelligence analysis. Center for the Study of Intelligence, Central Intelligence Agency.
  • Thiselton, A. (2010). Rational decision-making and its limits in real-world practice. Business and Management Review, 2(2), 45-53.
  • Klein, G. (1998). Sources of power: How people make decisions. MIT Press.