Overview For This Performance Task Assessment You Will Gathe

Overviewfor This Performance Task Assessment You Will Gather Your Res

For this performance task assessment, you will gather your results from the following soft skills assessments: Communication Skills Assessment, Emotional Intelligence Assessment, Interpersonal Skills Assessment, and Conflict Styles Assessment. Then, analyze your results and create an improvement plan on at least two interpersonal communication skills. Submission length: 1–2 pages.

Paper For Above instruction

In today's workplace landscape, successful interpersonal communication is pivotal for fostering collaboration, resolving conflicts, and maintaining healthy professional relationships. As part of this assessment, I have gathered my results from several soft skills evaluations, including Communication Skills, Emotional Intelligence, Interpersonal Skills, and Conflict Styles. Analyzing these results provides valuable insights into my current competencies and highlights areas for growth.

Assessment Results Summary

• Communication Score: 45% (Capable Communicate)
• Emotional Intelligence Score: 45% (Level OK)
• Interpersonal Skills Score: 50% (Average)
• Listening Skills: 45%
• Emotional Skills: 52%
• Verbal Skills: 51%

Regarding conflict styles, my results indicate a preference for compromising at 64%, with the other styles as follows: Avoider at 58%, Competitor at 50%, Accommodator at 43%, and Problem Solver at 36%. These results suggest a balanced but cautious approach to conflict management, with a notable tendency toward compromise and avoidance.

Analyzing these scores reveals that while my communication and interpersonal skills are functioning at an acceptable level, there is significant room for improvement, particularly in active listening and emotional regulation. The moderate score in emotional intelligence indicates that enhancing my ability to perceive, understand, and manage emotions can significantly improve my interpersonal effectiveness.

Identified Areas for Improvement

Based on my assessment results, I aim to improve in two key interpersonal communication areas: active listening and emotional regulation. Strengthening these skills will not only elevate my individual performance but also contribute to more meaningful and productive interactions within teams and organizations.

Improvement Plan for Active Listening

Active listening is foundational to effective communication, involving fully concentrating, understanding, responding, and remembering what is being said. To improve in this area, I plan to adopt several strategies:

• Practice Mindfulness Techniques: Engaging in mindfulness exercises to enhance present-moment awareness during conversations.
• Ask Clarifying Questions: Ensuring understanding by paraphrasing and asking open-ended questions.
• Limit Distractions: Removing external distractions and maintaining eye contact to foster focus.
• Provide Feedback: Summarizing and reflecting back information to confirm understanding.

By actively practicing these strategies, I aim to increase my listening proficiency, which can lead to fewer misunderstandings and stronger relationship-building skills.

Improvement Plan for Emotional Regulation

Emotional regulation involves recognizing and managing one's emotions effectively, especially during high-stakes or stressful interactions. To improve this skill, I intend to:

• Develop Self-awareness: Regularly reflect on emotional responses to identify triggers and patterns.
• Implement Stress-Reduction Techniques: Use breathing exercises, meditation, or journaling to remain calm and centered.
• Enhance Empathy: Practice perspective-taking to better understand others' emotions and reduce reactive behavior.
• Seek Feedback: Solicit constructive feedback from colleagues or mentors regarding my emotional responses.

By actively managing my emotions, I can respond more appropriately in interpersonal situations, reinforcing trust and collaboration.

Conclusion

Overall, my assessment scores indicate that developing stronger active listening and emotional regulation skills can significantly boost my interpersonal effectiveness. Implementing targeted strategies like mindfulness, active questioning, stress management, and empathy exercises will facilitate growth in these areas. Continuous self-assessment and feedback will be essential in tracking progress and refining my interpersonal communication skills, ultimately leading to improved professional relationships and career success.

References

• Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More Than IQ. Bantam Books.
• Brown, P., & Levinson, S. C. (1987). Politeness: Some Universals in Language Usage. Cambridge University Press.
• Rogers, C. R. (1961). On Becoming a Person: A Therapist's View of Psychotherapy. Houghton Mifflin.
• DeVito, J. A. (2019). The Interpersonal Communication Book (14th ed.). Pearson.
• Carnegie, D. (1936). How to Win Friends and Influence People. Simon & Schuster.
• Hargie, O. (2010). Skilled Interpersonal Communication: Research, Theory and Practice. Routledge.
• Langston, C. (2018). Active Listening Strategies in Interpersonal Communication. Journal of Communication Studies, 45(2), 123–135.
• Schulz von Thun, F. (1981). Miteinander Reden (Communication in Relationships). Rowohlt Taschenbuch Verlag.
• Salovey, P., & Mayer, J. D. (1990). Emotional Intelligence. Imagination, Cognition and Personality, 9(3), 185–211.
• Ekman, P. (2003). Emotions Revealed: Recognizing Faces and Feelings to Improve Communication and Emotional Life. Henry Holt and Company.