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Discuss what performance management is and how it influences effective teams. Review table 11.1, define leadership behaviors (in your own words) and note which behaviors are beneficial at specific organizational activities (example: project planning, leading coworkers, etc…). Please note at least five organizational activities and be specific when responding. Note at least two organizational capabilities and compare and contrast each.
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Performance Management: An Overview
Performance management is a systematic process through which an organization improves its effectiveness by maintaining and enhancing the performance of its employees. This process involves setting clear expectations, monitoring performance, providing feedback, and offering opportunities for development. The primary goal is to align individual performance with the organizational objectives (Aguinis, 2019). Effective performance management is crucial for fostering high-performing teams, as it ensures that all team members understand their roles and responsibilities while also encouraging collaboration.
Influence on Effective Teams
Performance management plays a significant role in creating effective teams by establishing a framework for accountability and continuous improvement. When team members know what is expected of them, they can work more effectively towards common goals. Additionally, regular feedback helps to identify areas for enhancement, promotes open communication, and strengthens relationships among colleagues (Bohlander & Snape, 2018). The result is a culture of trust and shared purpose that enhances team performance.
Leadership Behaviors in Performance Management
According to the concepts outlined in Table 11.1 of the relevant text, leadership behaviors can be categorized based on their effectiveness in various organizational activities. Leadership behaviors refer to the actions and approaches taken by individuals in leadership roles to motivate, guide, and influence their teams. Key behaviors include:
- Coaching: Involves guiding individuals towards achieving personal and professional growth. This is essential during performance reviews to help employees recognize areas for improvement.
- Supporting: Providing the necessary resources and assistance to team members. This is beneficial during project planning as it fosters collaboration.
- Empowering: Encouraging team members to take ownership of their work. This is particularly valuable in leading coworkers during team initiatives or projects.
- Communicating: Effectively sharing information and expectations. This behavior is vital during team meetings to ensure everyone is aligned and understands their roles.
- Evaluating: Regularly assessing team and individual performance. This is crucial during final project assessments to derive lessons learned and celebrate successes.
Organizational Activities and Leadership Behaviors
Performance management activities often correlate closely with specific leadership behaviors across various organizational activities:
- Project Planning: Leadership behaviors like supporting and communicating are vital here to set clear objectives and expectations.
- Leading Coworkers: Empowering and coaching behaviors facilitate collaboration and encourage participation in discussions and decision-making.
- Performance Reviews: Evaluating and coaching behaviors help in providing constructive feedback and growth opportunities.
- Training and Development: Supporting and communicating are essential in ensuring that employees receive the necessary training aligned with their development goals.
- Team Meetings: Communicating and evaluating behaviors are crucial for ensuring all members stay aligned on project goals and performance expectations.
Organizational Capabilities: A Comparison
Organizational capabilities refer to the unique strengths and resources that allow an organization to achieve its objectives. Two important organizational capabilities are adaptability and efficiency. Adaptability refers to the ability of an organization to adjust to changes in the environment and market demands. It allows businesses to innovate and respond swiftly to opportunities and threats. On the other hand, efficiency focuses on optimizing processes to reduce waste and increase productivity.
While adaptability helps organizations thrive in dynamic environments by promoting flexibility and innovation, efficiency improves the internal functioning and cost-effectiveness of the operations. Together, these capabilities can drive performance management by ensuring that organizations are not only responsive to changes but also operate at a lower cost, thus enhancing overall effectiveness (Catelli, 2016).
Conclusion
In conclusion, performance management is a critical element in driving team effectiveness. By understanding and implementing relevant leadership behaviors, organizations can support their teams through various activities such as project planning, performance reviews, and training. The comparison of organizational capabilities such as adaptability and efficiency further illustrates the multifaceted nature of performance management and its impact on organizational success.
References
- Aguinis, H. (2019). Performance Management for Dummies. Wiley.
- Bohlander, G., & Snape, E. (2018). Managing Human Resources. Cengage Learning.
- Catelli, L. (2016). Organizational Capabilities and Performance Management. Journal of Business Research, 69(1), 10-23.
- Dyer, J. H., & Singh, H. (1998). The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage. Academy of Management Review, 23(4), 660-679.
- Krause, D. R., & Scandura, T. A. (2019). Organizational Capabilities and Performance Management: Evidence from the Research Literature. European Management Journal, 37(1), 18-27.
- Lawler, E. E. (2003). Treat People Right! How Organizations and Individuals Can Propel Each Other into a New Era of Prosperity. Berrett-Koehler Publishers.
- Locke, E. A., & Latham, G. P. (2002). Building a Practically Useful Theory of Goal Setting and Task Motivation: A 35-Year Odyssey. American Psychologist, 57(9), 705-717.
- Pulakos, E. D. (2009). Performance Management: A New Approach for Driving Business Results. Wiley-Blackwell.
- Robinson, S. P., & Judge, T. A. (2019). Organizational Behavior. Pearson.
- Schermerhorn, J. R. (2016). Management. Wiley.