Please Answer The Following Questions In 5 Or 6 Sentences

Please Answer The Following Questions With 5 Or 6 Sentences

Please answer the following questions with 5 or 6 sentences. Please use analytical and critical thinking skills are applied to the main ideas for the discussion questions. Consider a conflict that you or someone that you know is currently experiencing at work. Using the conflict process and ethical consideration discussed in the text, recommend an approach for resolving the conflict. Propose the conflict management techniques that you believe would be most effective to achieve the desired outcome(s) of your recommendation.

Paper For Above instruction

In a workplace conflict I am familiar with, the primary issue involves a disagreement over project responsibilities between team members. To resolve this conflict, I recommend using the conflict process model, which begins with identifying the source of the conflict and understanding each party's perspective, followed by establishing open communication channels. Ethical considerations should include fairness, respect, and transparency, ensuring that neither party feels marginalized or unfairly treated. An effective approach would involve mediating the discussion to facilitate mutual understanding and develop a collaborative solution that aligns with organizational goals and individual needs. Conflict management techniques such as active listening, empathy, and negotiation would be essential in fostering trust, reducing tensions, and working toward a sustainable resolution. Employing these strategies can help address underlying issues ethically and constructively, strengthening team cohesion and improving overall productivity.

References

  • De Dreu, C. K. W., & Gelfand, M. J. (Eds.). (2008). The psychology of conflict and negotiation. Routledge.
  • Fisher, R., Ury, W., & Patton, B. (2011). Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books.
  • Kolb, D. M., & Putnam, L. L. (1992). The double-edge sword of conflict management. Journal of Applied Behavioral Science, 28(1), 72-86.
  • Rahim, M. A. (2001). Managing conflict in organizations. Quorum Books.
  • Thomas, K. W. (1995). Conflict and conflict management: Reflection and update. Journal of Organizational Behavior, 16(3), 265-274.
  • Ury, W. (1991). Getting Past No: Negotiating in Difficult Situations. Bantam Books.
  • Gouldner, A. W. (1960). The norm of reciprocity. American Sociological Review, 25(2), 161-178.
  • Walton, R. E., & McKersie, R. B. (1965). A behavioral theory of labor negotiations. McGraw-Hill.
  • Moore, C. W. (2014). The Mediation Process: Practical Strategies for Resolving Conflict. Jossey-Bass.
  • Putnam, L. L., & Poole, M. S. (1987). Conflict and its management. In F. M. Jablin & L. L. Putnam (Eds.), The New Handbook of Organizational Communication (pp. 575-614). Sage Publications.

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