Please Respond To The Following In A Substantive Post 433146

Please Respond To The Following In A Substantive Post 34 Paragraphs

Please respond to the following in a substantive post (3–4 paragraphs): · What is your understanding of a business process? How is the business process linked to the information system? Can you think of an example, a public or a private corporation, and explain how various divisions collaborate using information systems to maximize the performance? ( Note: Each of you should choose a different company in your examples for maximum benefit to everyone.) · What are the key functions of the information systems that enterprises look for? How can organizations build competitive advantage using information systems? Can you think of an example, such as a public or a private corporation benefitting from a unique set of features? ( Note: Each of you should choose a different company in your examples for maximum benefit to everyone.)

Paper For Above instruction

A business process is a series of interconnected activities or tasks that an organization performs to achieve a specific goal, such as delivering a product or service to customers. These processes are fundamental to the functioning of any enterprise, encompassing everything from procurement and manufacturing to sales and customer support. The effective management of business processes ensures efficiency, reduces costs, and enhances customer satisfaction. Their linkage to information systems is crucial, as these systems automate, monitor, and optimize various steps within the process. For example, an order fulfillment process relies heavily on enterprise resource planning (ERP) systems to coordinate inventory management, order processing, and shipping logistics, ensuring smooth and timely delivery.

Public and private organizations utilize information systems to facilitate collaboration among different divisions, promoting integrated operations and shared goals. Take Amazon, for instance; its various departments—such as warehousing, logistics, customer service, and marketing—use sophisticated information systems to coordinate activities. The company's warehouse management system tracks inventory levels in real-time, enabling precise stock replenishment. The logistics division leverages GPS tracking and automated distribution centers to optimize delivery routes, while customer service teams access comprehensive data to resolve issues swiftly. This seamless collaboration across divisions, powered by integrated information systems, maximizes operational efficiency and enhances customer satisfaction, ultimately boosting Amazon’s market performance.

Enterprises look for key functions in their information systems, including data management, business intelligence, communication capabilities, and process automation. These functions enable organizations to analyze large volumes of data, make informed decisions, automate routine tasks, and foster effective communication across departments. Building a competitive advantage often hinges on leveraging unique features of information systems; for instance, Walmart uses its advanced supply chain management system to minimize inventory costs while ensuring product availability. This real-time data access allows Walmart to respond quickly to market changes and consumer demands, creating cost advantages and improved service levels. Similar strategies involving proprietary data analytics, automation, and customer relationship management can provide other organizations with distinctive competitive edges.

References

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  • Turban, E., Volonino, L., & Wood, G. (2018). Information Technology for Management: Digital Strategies for Insight, Action, and Sustainable Performance. Wiley.
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  • Brynjolfsson, E., & McAfee, A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. W. W. Norton & Company.
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  • Chen, H., & Popovich, K. (2003). Understanding Customer Relationship Management (CRM): People, Process and Technology. Business Process Management Journal, 9(5), 672–688.
  • McAfee, A., & Brynjolfsson, E. (2008). Investing in the IT That Makes a Competitive Difference. Harvard Business Review, 86(7/8), 98-107.
  • Ross, J. W., Beath, C. M., & Sebastian, I. M. (2017). How to Develop a Great Digital Strategy. MIT Sloan Management Review, 58(2), 7-9.

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