Post 1 Analysis Needed In 150 Words: Commerce Is Known As Th

Post 1 Analysis Needed In 150 Wordse Commerce Is Known As The Proces

E-commerce is the process that allows buying and selling through online platforms, first introduced around 1994. It primarily involves transactions over the internet using computers and laptops, focusing on physical products and online activities (Niranjanamurthy et al., 2013). Mobile commerce (m-commerce) extends this by enabling transactions through mobile devices like smartphones, emphasizing features such as online payments and app development. The US has seen significant growth in online spending, with profits reaching nearly 43.24 million, highlighting the increasing consumer shift to mobile devices (Niranjanamurthy et al., 2013). Enterprise systems like CRM, ERP, and PLM are vital in business operations. ERP streamlines back-office functions such as inventory, accounting, and supply chain management. CRM manages customer relationships and marketing efforts, while PLM oversees product lifecycle information and processes, facilitating global supply chains (Kale, 2019). These systems improve efficiency, customer engagement, and product management, essential for competitive enterprises.

Paper For Above instruction

The evolution of e-commerce has fundamentally transformed the landscape of commercial transactions by leveraging internet technologies. E-commerce, initially gaining prominence in 1994, signifies the process where consumers and businesses engage in buying and selling activities online. This digital shift has enabled the convenience of shopping from desktops, laptops, or mobile devices, thus expanding market reach and operational agility (Niranjanamurthy et al., 2013). Mobile commerce (m-commerce) further enhances this by facilitating transactions via smartphones, emphasizing instant payments and app-based services, which align with the growing ubiquity of mobile devices (Stair & Reynolds, 2018).

The economic impact of e-commerce is substantial, particularly in regions like the US, where online spending has surged, reaching nearly 43.24 million dollars. This surge underscores the importance for enterprises to develop robust mobile and online platforms that cater to consumer preferences (Niranjanamurthy et al., 2013). Crucial to optimizing business workflows are enterprise systems such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Product Lifecycle Management (PLM). ERP systems integrate core business processes, including inventory control, finance, and supply chain management, fostering operational efficiency (Kale, 2019). CRM systems enhance customer engagement through targeted marketing and personalized services, which are pivotal in retaining competitive advantage (Kale, 2019). Meanwhile, PLM systems manage product information and development stages, supporting innovation and global supply coordination (Kale, 2019). Collectively, these systems facilitate seamless business operations, improve decision-making, and elevate customer satisfaction in a highly competitive digital marketplace.

References

  • Arenasolutions. (2021). ERP and PLM: Complementary systems drive manufacturing success. Arena. https://arenasolutions.com
  • Kale, V. (2019). Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI. Auerbach Publications.
  • Niranjanamurthy, M., Kavyashree, N., Jagannath, S., & Chahar, D. (2013). Analysis of e-commerce and m-commerce: advantages, limitations and security issues. International Journal of Advanced Research in Computer and Communication Engineering, 2(6), 200-205.
  • Stair, R., & Reynolds, G. (2018). Principles of Information Systems (13th ed.). Cengage Learning.
  • World Economic Forum. (2018). Addressing E-Payment Challenges in Global E-Commerce. https://weforum.org

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