PowerPoint Slides With 100–150 Words Per Slide

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Create a PowerPoint presentation that describes the research tools you can use to find out more about customer buying behaviors. Your PowerPoint presentation of 4–6 slides should be in the following format: Slide 1: A description of your brand. Slide 2: A description of your target customer. Slide 3: A description of BAV. Slide 4–5: 2 factors from BAV that you will use to connect the brand with your customer. Slide 5–6: Conclusion slide about why these factors are important in making your customer aware of the brand, with the end goal of influencing their buying behavior.

Paper For Above instruction

Understanding customer buying behavior is an essential aspect of effective marketing. By integrating research tools and models like the Brand Asset Valuator (BAV), marketers can develop strategies that resonate with consumers and influence their purchasing decisions. This paper explores the tools available for understanding customer behavior, describes a hypothetical brand and target audience, explains the BAV model, focuses on two BAV factors to connect the brand with consumers, and concludes with the importance of these factors in shaping customer awareness and behavior.

Description of the Brand

For this analysis, let's consider a new organic skincare brand named "PureGlow." The brand emphasizes natural ingredients, eco-friendly packaging, and cruelty-free practices. The core promise is to deliver effective skincare solutions that promote health and sustainability. PureGlow aims to position itself as a premium, trustworthy brand for health-conscious consumers seeking natural beauty products. Its branding revolves around purity, wellness, and environmental responsibility, appealing to consumers who prioritize ethical and sustainable choices in personal care.

Description of the Target Customer

The target customer for PureGlow is primarily women aged 25-45 who are health-conscious, environmentally aware, and willing to invest in quality skincare products. They are typically college-educated professionals with moderate to high income levels and live in urban or suburban areas. These consumers are active on social media, research products before purchase, and prefer brands that align with their values of sustainability and ethical sourcing. They seek transparency from brands and are influenced by eco-certifications, ingredient lists, and brand reputation. This segment is also likely to engage in holistic wellness practices, including organic foods, yoga, and natural health supplements.

Description of BAV (Brand Asset Valuator)

The Brand Asset Valuator is a comprehensive research tool developed by advertising agencies to assess a brand’s perceived value based on four key factors: Differentiation, Relevance, Esteem, and Knowledge. Differentiation measures how unique and distinct a brand is compared to competitors. Relevance evaluates how well the brand meets customer needs and fits into their lifestyle. Esteem reflects the level of respect and admiration consumers have for the brand, influenced by quality perceptions and brand reputation. Knowledge indicates how familiar consumers are with the brand, including their understanding of its offerings and values. The BAV helps marketers identify strengths and weaknesses in brand positioning and develop strategies that enhance brand equity.

Two BAV Factors to Connect the Brand with Customers

From the BAV model, the two factors most pertinent for connecting PureGlow with its target audience are Relevance and Esteem. Relevance is crucial as it ensures the brand aligns with the customer’s values and lifestyle preferences—particularly important for health-conscious consumers seeking authentic, natural products. Relevance can be enhanced by emphasizing the organic ingredients, eco-friendly packaging, and cruelty-free practices that match customer expectations.

Esteem pertains to the respect the brand commands in the marketplace. Building Esteem involves delivering high-quality products and transparent communication about sourcing and manufacturing processes. For PureGlow, establishing trust and admiration is vital, as consumers are more likely to support brands they respect and view as credible. Highlighting certifications, customer testimonials, and environmental commitments can bolster Esteem.

Connecting Factors to Consumer Behavior and Brand Awareness

Relevance and Esteem are critical in influencing consumer perceptions and driving purchasing behavior. When a brand resonates with consumers’ lifestyles and values, it becomes more memorable and meaningful. For PureGlow, emphasizing natural ingredients and sustainability aligns with consumer identities, increasing relevance. Consumers are more likely to develop an emotional connection with brands that reflect their personal values (Keller, 2013).

Similarly, Esteem fosters trust and admiration, which are essential for brand loyalty and positive word-of-mouth. High Esteem enhances the likelihood of repeat purchases and elevates the brand’s status among competitors (Aaker, 1996). The combination of relevance and esteem creates a compelling value proposition that not only attracts new customers but also nurtures long-term brand relationships.

Conclusion

The strategic focus on Relevance and Esteem within the BAV framework enables brands like PureGlow to effectively engage their target audience. When consumers perceive that a brand is relevant to their needs and holds a respected place in the marketplace, they are more inclined to consider it during purchase decisions. By consistently reinforcing these factors through targeted messaging, ethical practices, and high-quality offerings, brands can significantly influence customer awareness and ultimately, buying behavior. Accurate research tools like BAV are invaluable for assessing and refining brand positioning, ensuring that marketing efforts resonate deeply with consumers and foster lasting loyalty.

References

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