Program Portfolio Capstone Project Overview The Student Will
Program Portfolio Capstone Project Overviewthe Student Will Develop
Program Portfolio (Capstone) Project Overview The student will develop, create and present a business proposal during the capstone course. Students may use a current business; a business the student wants to create or a fictitious business organization. The important key is for the student to critically think and research the business which will be used to develop a business plan in its entirety. The student will need to think about all the facets of a business for the duration of the Program Portfolio (Capstone) Project. Each BASBOL core course is an active part of students developing, creating and completing a segment of the Program Portfolio (Capstone) Project.
The BASBOL core program courses learning objectives all align with students developing, creating and completing the Program Portfolio (Capstone) Project. Students will apply the knowledge, skills and abilities learned from each BASBOL core program course(s) toward the development, creation and completion of the Program Portfolio Project. Program Portfolio (Capstone) Project - Course MAN 3240: Create an organizational overview of the identified company; specifically the following needs to be included: based on the type of business selected what leadership roles are needed (no need to define the roles in this course), how will you ensure employee retention and satisfaction, and how will you ensure ethical behavior within your company.
Use Research examples to support the development of your Program Portfolio Project business organizational overview. You are required to submit a 3-Page (Title Page and 2 Pages of Content) , APA formatted paper with substantial content. Substantial content requires staying on topic and fully addresses the assignment in a clear, concise, and meaningful manner. The deliverable length of your posting responses must be at least 3-page (Title Page and 2 Pages of Content) , APA format. Please review your paper for grammar and punctuation errors.
Submission must be the students original thoughts based on the topics from the "Open Educational Resource" (OER) Course Textbook and/or other referenced sources. Direct quotes from references must be less than 20 words. Please review for sentence structure, grammar and punctuation errors. Plagiarized submissions may result in a "0" for the submission of this assignment. Late submissions will be deducted 10 points. For academic purposes, at least 1 APA formatted reference is required pertaining to the topic(s).
Paper For Above instruction
Introduction
The Program Portfolio (Capstone) Project serves as a comprehensive culmination of the learning process in the Business Administration program, where students synthesize their acquired knowledge into a coherent business proposal. This entails developing an understanding of the organizational structure, leadership roles, employee retention strategies, and ethical practices tailored to the specific type of business chosen. In this paper, I will outline the organizational overview of the selected business, discuss the necessary leadership roles, propose strategies to ensure employee retention and satisfaction, and emphasize the importance of maintaining ethical standards within the organization.
Organizational Overview
The selected business is a mid-sized organic grocery store called GreenLeaf Market. The primary mission of GreenLeaf Market is to provide fresh, organic, and locally sourced produce and products to health-conscious consumers. The organizational structure of GreenLeaf Market is designed to promote operational efficiency, customer satisfaction, and community involvement. The company operates with various departments, including management, procurement, sales, marketing, customer service, and logistics. The management team is composed of experienced professionals responsible for strategic planning, operational oversight, and ensuring alignment with the company’s mission.
Leadership Roles and Responsibilities
Based on the nature of GreenLeaf Market, the key leadership roles include the Store Manager, Department Supervisors, and Department Managers. The Store Manager oversees daily operations, staff management, and ensures customer satisfaction. Department Supervisors are responsible for corresponding departments such as produce, dairy, and pantry sections. Department Managers oversee procurement, inventory, and quality control within their areas. Additionally, roles such as Human Resources Manager and Marketing Director are crucial for talent management and brand promotion.
While the assignment specifies that defining leadership roles is not necessary in this course, understanding the nature of these roles helps in establishing effective organizational leadership. Notably, effective leadership fosters a positive environment that aligns with the company's mission of health and sustainability, which in turn promotes organizational success.
Strategies for Employee Retention and Satisfaction
Employee retention and satisfaction are vital for maintaining high service quality and operational consistency in GreenLeaf Market. Strategies include offering competitive wages, providing ongoing professional development, and creating a positive work environment. Implementing recognition programs, such as employee of the month or incentive bonuses, can boost morale. Additionally, promoting work-life balance through flexible scheduling can decrease turnover and increase job satisfaction.
Research indicates that employee engagement directly correlates with retention rates. According to Saks (2006), engaged employees are more committed and willing to contribute extra effort, which enhances organizational performance. GreenLeaf Market aims to foster engagement through transparent communication, participative decision-making, and recognizing employee contributions, which foster loyalty and reduce turnover.
Ensuring Ethical Behavior
Ethical behavior within GreenLeaf Market is crucial for building trust with customers, employees, and suppliers. The organization will implement a comprehensive code of ethics that emphasizes honesty, integrity, and social responsibility. Regular training sessions will reinforce ethical standards, and a confidential reporting system will be established to address unethical behavior without fear of retaliation.
Research supports that ethical leadership positively impacts organizational culture (Brown & Treviño, 2006). Ethical practices also align with the company's mission of promoting health and sustainability, reinforcing its brand reputation and consumer trust. Transparency in sourcing, honesty in marketing, and accountability at all levels are foundational to ethical behavior.
Conclusion
The development of GreenLeaf Market’s organizational overview demonstrates the importance of structured leadership, strategies for employee satisfaction, and ethics in creating a successful business. Effective leadership roles support operational goals, while employee engagement initiatives foster retention and morale. Ethical practices are integral to sustaining trust and fulfilling corporate social responsibility. Together, these elements cultivate a resilient organization aligned with core values of health, sustainability, and community service. This project underscores the interconnectedness of organizational structure, human resource management, and ethics in driving business success.
References
Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. The Leadership Quarterly, 17(6), 595-616.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619.
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