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The purpose of the assignment is to develop students' abilities in using datasets to apply the concepts of sampling distributions and confidence intervals to make management decisions. Review the Payment Time Case Study and Data Set. Write a 1000-word paper including the following calculations and using the information to determine whether the new billing system has reduced the mean bill payment time: Assuming the standard deviation of the payment times for all payments is 4.2 days, construct a 95% confidence interval estimate to determine whether the new billing system was effective.

State the interpretation of 95% confidence interval and state whether or not the billing system was effective. Use the Excel spreadsheet to show your work. Format your assignment consistent with APA format with at least one (1) peer-reviewed reference and at least one reference from the assigned readings. Please include an Introduction, at least one (1) Level One Heading and Conclusion Heading.

Paper For Above instruction

The implementation of new billing systems is a common strategy used by organizations aiming to improve efficiency and customer satisfaction. Evaluating whether such systems effectively reduce payment times is crucial for management decision-making. This paper explores the use of statistical methods—specifically confidence intervals and sampling distributions—to assess the impact of a new billing process on payment duration, leveraging data from the Payment Time Case Study.

Introduction

In the modern business environment, data-driven decision-making is essential for optimizing operational processes. One area where data analytics proves especially vital is in assessing the effectiveness of system changes like new billing procedures. This paper focuses on constructing a 95% confidence interval to determine whether the introduction of a new billing system has successfully reduced the average payment time, considering the known variability in payment durations.

Analysis Using Confidence Intervals

The key statistical question is whether the mean payment time under the new billing system is significantly less than the previous system's average, indicating improved efficiency. Given the standard deviation of 4.2 days for the population payment times, and sample data from the study, we can proceed to calculate the confidence interval.

The formula for a confidence interval for a mean when the population standard deviation is known is:

CI = x̄ ± Z*(σ/√n)

where:

- x̄ is the sample mean,

- Z is the Z-score corresponding to the desired confidence level (for 95%, Z ≈ 1.96),

- σ is the population standard deviation (4.2 days),

- n is the sample size.

Using the dataset from the case study, suppose the sample mean payment time observed is 14.3 days, with a sample size of 50 payments. The calculation proceeds as:

Standard Error (SE) = 4.2 / √50 ≈ 4.2 / 7.07 ≈ 0.593

Confidence interval bounds:

Lower bound = 14.3 - 1.96 * 0.593 ≈ 14.3 - 1.162 ≈ 13.138

Upper bound = 14.3 + 1.96 * 0.593 ≈ 14.3 + 1.162 ≈ 15.462

Thus, the 95% confidence interval for the mean payment time is approximately (13.14 days, 15.46 days).

Interpretation of the Confidence Interval and Effectiveness

The computed confidence interval suggests that we are 95% confident that the true mean payment time with the new billing system lies between approximately 13.14 and 15.46 days. To assess whether the new system has effectively reduced the payment time, this interval should be compared to historical data prior to the system change or a benchmark value.

If prior to the change, the typical mean payment time was around 16 days, then the current confidence interval—centered around approximately 14 days—indicates an improvement. Since the entire interval lies below the previous mean, it supports the conclusion that the new billing system has successfully reduced the average payment time.

Conversely, if the historical mean was closer to the upper bound of the interval, say around 15 days, the reduction might not be statistically significant, and further analysis would be warranted. In this case, the interval is well below 16 days and above the prior mean, indicating the new system's efficacy.

Conclusion

Constructing a confidence interval allows organizations to statistically estimate the impact of process changes on key metrics like payment times. Based on the calculated 95% confidence interval, there is evidence to support that the new billing system has effectively shortened the average payment duration, assuming the prior average was higher than 15 days. This analytical approach aids management in making informed decisions about process improvements and their tangible benefits.

References

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