Read The Article: Business Value Dashboard

Read The Article Business Value Dashboard Httpswwwmicrofocus

Read the article, "Business Value Dashboard." Then, find an organization that has adopted a real-time dashboard for its internal use within the last three years. Do not repeat examples from the textbook or that have been posted by other students. Please respond to the following: What are the most important parts of this dashboard? How do these parts help the business managers? How do they help the individual contributors? Have real-time dashboards replaced the traditional business report? Justify your answer.

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Read The Article Business Value Dashboard Httpswwwmicrofocus

In recent years, the adoption of real-time dashboards has transformed the way organizations monitor and manage their operations. Among the myriad companies leveraging this technology, a notable example is Shopify, an e-commerce platform that fully integrated real-time dashboards into its operational workflow within the last three years. Shopify’s adoption of these dashboards exemplifies how organizations can harness immediate data insights to facilitate both strategic decision-making and operational efficiency.

The most critical parts of Shopify’s real-time dashboard include key performance indicators (KPIs), such as sales volume, website traffic, customer engagement metrics, and system health indicators. These components are essential because they offer a consolidated view of the organization’s current state, allowing managers to quickly identify areas of concern and opportunities for growth. For individual contributors, these dashboards provide immediate feedback on their performance metrics, enabling them to adjust their strategies in real time and improve productivity. For instance, a customer service representative can monitor live chat response times, and logistics teams can track package deliveries, ensuring swift corrective actions when needed.

Management relies heavily on these dashboards for strategic oversight. By having access to real-time sales and marketing data, managers can promptly implement tactical adjustments, such as reallocating marketing spend or deploying additional server capacity during peak traffic periods. For individual contributors, the dashboards serve as real-time performance feedback tools, fostering a sense of immediacy and accountability. This instant visibility helps team members understand how their actions impact broader organizational goals, encouraging proactive behavior and continuous improvement.

Reflecting on the evolution of reporting practices, real-time dashboards have, to some extent, begun to replace traditional business reports. Traditional reports, often generated weekly or monthly, are less responsive to rapid market or operational changes. In contrast, real-time dashboards provide an ongoing, dynamic view of performance metrics, enabling timely interventions and strategic pivots. While traditional reports still hold value for comprehensive analyses and long-term trend evaluations, they are increasingly complemented—if not replaced—by interactive dashboards that support immediate decision-making. This shift enhances organizational agility, improves responsiveness, and fosters a data-driven culture.

Despite their advantages, real-time dashboards do not entirely eliminate the need for traditional reports. Strategic planning and comprehensive analysis require historical data and in-depth insights that are better captured through periodic reports. Moreover, over-reliance on real-time data can sometimes lead to reactive management, overshadowing the importance of long-term strategic thinking. Therefore, organizations benefit from integrating both tools—using real-time dashboards for immediate operational oversight and traditional reports for strategic insights and trend analysis.

References

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• Micro Focus. (2021). Business Value Dashboard. Retrieved from https://www.microfocus.com
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