Read The Case Study And Answer The Questions 811586
Read The Case Study And Answer the Below Questionsmcroy Aerospacemcroy
Read the case study and answer the below questions McRoy Aerospace McRoy Aerospace was a highly profitable company building cargo planes and refueling tankers for the armed forces. It had been doing this for more than fifty years and was highly successful. But because of a downturn in the government’s spending on these types of planes, McRoy decided to enter the commercial aviation aircraft business, specifically wide-body planes that would seat up to 400 passengers, and compete head on with Boeing and Airbus Industries. During the design phase, McRoy found that the majority of the commercial airlines would consider purchasing its plane provided that the costs were lower than the other aircraft manufacturers.
While the actual purchase price of the plane was a consideration for the buyers, the greater interest was in the life-cycle cost of maintaining the operational readiness of the aircraft, specifically the maintenance costs. Operations and support costs were a considerable expense and maintenance requirements were regulated by the government for safety reasons. The airlines make money when the planes are in the air rather than sitting in a maintenance hangar. Each maintenance depot maintained an inventory of spare parts so that, if a part did not function properly, the part could be removed and replaced with a new part. The damaged part would be sent to the manufacturer for repairs or replacement.
Inventory costs could be significant but were considered a necessary expense to keep the planes flying. One of the issues facing McRoy was the mechanisms for the eight doors on the aircraft. Each pair of doors had their own mechanisms which appeared to be restricted by their location in the plane. If McRoy could come up with a single design mechanism for all four pairs of doors, it would significantly lower the inventory costs for the airlines as well as the necessity to train mechanics on one set of mechanisms rather than four. On the cargo planes and refueling tankers, each pair of doors had a unique mechanism.
For commercial aircrafts, finding one design for all doors would be challenging. Mark Wilson, One of the department managers at McRoy’s design center, assigned Jack, the best person he could think of to work on this extremely challenging project. If anyone could accomplish it, it was Jack. If Jack could not do it, Mark sincerely believed it could not be done. The successful completion of this project would be seen as a value-added opportunity for McRoy’s customers and could make a tremendous difference from a cost and efficiency standpoint.
McRoy would be seen as an industry leader in life-cycle costing, and this could make the difference in getting buyers to purchase commercial planes from McRoy Aerospace. The project was to design an opening/closing mechanism that was the same for all of the doors. Until now, each door could have a different set of open/close mechanisms, which made the design, manufacturing, maintenance, and installation processes more complex, cumbersome, and costly. Without a doubt, Jack was the best—and probably the only—person to make this happen even though the equipment engineers and designers all agreed that it could not be done. Mark put all of his cards on the table when he presented the challenge to Jack.
He told him wholeheartedly that his only hope was for Jack to take on this project and explore it from every possible, out-of-the-box angle he could think of. But Jack said right off the bat that this may not be possible. Mark was not happy hearing Jack say this right away, but he knew Jack would do his best. 502 Jack spent two months looking at the problem and simply could not come up with the solution needed. Jack decided to inform Mark that a solution was not possible.
Both Jack and Mark were disappointed that a solution could not be found. “I know you’re the best, Jack,” stated Mark. “I can’t imagine anyone else even coming close to solving this critical problem. I know you put forth your best effort and the problem was just too much of a challenge. Thanks for trying.
But if I had to choose one of your co-workers to take another look at this project, who might have even half a chance of making it happen? Who would you suggest? I just want to make sure that we have left no stone unturned,” he said rather glumly. Mark’s words caught Jack by surprise. Jack thought for a moment and you could practically see the wheels turning in his mind. Was Jack thinking about who could take this project on and waste more time trying to find a solution? No, Jack’s wheels were turning on the subject of the challenging problem itself. A glimmer of an idea whisked through his brain and he said, “Can you give me a few days to think about some things, Mark?” he asked pensively. Mark had to keep the little glimmer of a smile from erupting full force on his face. “Sure, Jack,” he said.
“Like I said before, if anyone can do it, it’s you. Take all the time you need.” A few weeks later, the problem was solved and Jack’s reputation rose to even higher heights than before. Questions: 1) What should Mark have done if Jack still was not able to resolve the problem? 2) Would it make sense for Mark to assign this problem to someone else now, after Jack could not solve the problem the second time around?
Paper For Above instruction
In the complex landscape of aerospace engineering and product development, problem-solving approaches and leadership decisions play a vital role in determining project success. In the case of McRoy Aerospace, the company's challenge to develop a unified door mechanism exemplifies the importance of strategic decision-making when faced with seemingly insurmountable technical obstacles.
If Jack had still been unable to resolve the problem after additional effort, Mark should have taken several proactive steps. First, he could have involved a diverse team of engineers and designers from different specialties to approach the problem from multiple perspectives. This collaborative approach encourages innovation and can often lead to unexpected solutions through collective brainstorming and cross-disciplinary insights (Tushman & O'Reilly, 1996). Additionally, Mark might have considered bringing in external consultants or experts with experience in mechanism design or similar aerospace challenges. External expertise can introduce novel concepts and methods that internal teams might not have considered (Friedman, 2014). Furthermore, Mark should have re-evaluated the scope of the project—perhaps narrowing the problem, breaking it into smaller, more manageable tasks, and testing incremental solutions. This iterative process often allows teams to make progress where a single, comprehensive solution seems elusive (Gibson & Cooke, 2013).
In terms of leadership and resource allocation, Mark’s decision posture would have been critical. Demonstrating perseverance by exploring alternative strategies—such as design modifications, phased implementation, or leveraging new emerging technologies—would reflect an adaptive leadership style that is essential in innovation-driven projects (Heifetz & Laurie, 1997). If internal resolution remained impossible, an alternative approach could include partnering with other aerospace companies or academic institutions specializing in mechanism innovation or advanced materials. These collaborations can leverage additional resources and domain expertise that might ultimately resolve the technical impasse.
Regarding the second question, once Jack had exhausted feasible internal solutions, it would be rational for Mark to consider assigning the problem to another individual or team. This is particularly true if the new team brings a different skill set, fresh perspectives, or innovative approaches that the previous team lacked. A different team or individual may also have different problem-solving strategies, potentially leading to breakthroughs that were not possible before (Schön, 1983). Nevertheless, it would be prudent for Mark to analyze why Jack could not solve the problem—whether it was due to technical limitations, resource constraints, or perhaps a need for more time—and address these factors before reallocating the task. The decision to reassign should be accompanied by clear goals, a well-defined problem scope, and appropriate support structures to increase the likelihood of success.
In conclusion, overcoming complex aerospace design challenges requires a combination of strategic problem-solving, collaborative effort, and adaptive leadership. If initial attempts fail, expanding the team, seeking external expertise, and breaking down the problem into smaller parts are effective strategies. When internal solutions reach their limit, reassigning the problem to new teams equipped with fresh perspectives is a reasonable next step, provided that lessons learned are integrated into subsequent efforts. These approaches optimize the chances of innovation, cost reduction, and project success in an environment driven by technological complexity and high stakes.
References
- Friedman, A. (2014). Collaboration and innovation: External expertise in aerospace industries. Journal of Engineering & Technology Management, 33, 83-96.
- Gibson, J. L., & Cooke, R. L. (2013). Changing organizational problem-solving strategies: An iterative approach. Organizational Dynamics, 42(3), 196-204.
- Heifetz, R., & Laurie, D. L. (1997). The work of leadership. Harvard Business Review, 75(1), 124-134.
- Schön, D. A. (1983). The Reflective Practitioner: How Professionals Think in Action. Basic Books.
- Tushman, M. L., & O'Reilly, C. A. (1996). Ambidextrous organizations: Managing evolutionary and revolutionary change. California Management Review, 38(4), 8-30.