Read The Instructor-Prepared Handout On Situational Leadersh ✓ Solved
Read the instructor-prepared handout on Situational Leadersh
Read the instructor-prepared handout on Situational Leadership.
1. a. The model of situational leadership is defined by two basic constructs: supportive behaviors and directive behaviors. Using your author’s perspective, describe what these behaviors are and how they differ. b. Why should the leader’s style not be fixed?
2. Using a situational approach, determine the development level of your observable group (D1, D2, D3, D4) at their most recent problem-solving discussion. State why you think the group is at that level. Describe what style you would use as that group’s leader in that particular issue. State what the issue/problem/situation was and why you selected which style to use.
3. Using the Situational Model from your text, determine the style a leader would use in each situation below and justify your determination:
a. Teaching first and second grade children and their same-age friends to make and decorate holiday cookies.
b. Director of the Chamber of Commerce leading a task force of retired senior citizens to develop a proposal for a new senior center.
c. Candidate for city commission meeting with campaign staff one week before the election; staff together 6 months, unpaid, campaign slightly behind.
d. Public health official meeting with healthcare providers to create a plan to prevent childhood diabetes: morning meeting with experienced school nurses; afternoon meeting with time-pressed primary care physicians.
e. New manager of a major department store training new department managers in a few weeks; most have retail experience but are new to this company and most have never supervised before.
4. Complete case study 5.1 and answer the questions on page 107.
5. Using six types of power (Expert, Legitimate, Reward, Coercive, Referent, Information), describe a colleague who exemplifies each type and explain your observations.
6. Investigate 10 distinct websites describing Leadership Development programs. Include at least three college programs outside Tennessee and two in Tennessee. Of the remaining five, include two that provide leadership training for remote employees and three that are leadership programs for specific companies. Attach a list of websites reviewed with a short analysis of each and state what you liked and disliked about each program.
7. Read these articles on leading remotely:
A. Best Practices for Managing Virtual Teams and Meetings
B. Four Rules for Effective Leadership When Working Remotely
C. Self-Leadership Skills Required for a Remote Team
D. Leading High Performance Teams
a. Rank which article was most helpful.
b. Summarize in 2–3 sentences for each article the best advice.
c. Explain how situational theory relates to the recommendations in the four articles.
8. Describe any leadership-related insights you have learned since your last journal.
Paper For Above Instructions
Introduction
This journal applies the Situational Leadership model to several practical scenarios, assesses a recent group's development level, completes the assigned case study reflection, maps colleague power types, reviews leadership-development websites, synthesizes four remote-leadership articles, and lists recent personal leadership insights. Citations support theoretical claims and recommended leader behaviors (Hersey & Blanchard, 1988; Northouse, 2018).
1. Supportive and Directive Behaviors; Why Style Should be Flexible
Directive behaviors (task-oriented) focus on clarifying roles, providing specific instructions, setting timelines, and monitoring performance. Supportive behaviors (relationship-oriented) involve listening, encouraging, facilitating participation, and attending to followers’ emotional needs (Hersey & Blanchard, 1988). They differ in emphasis—directive is “telling” and “structuring”; supportive is “selling,” “participating,” and “delegating” (Northouse, 2018). Leaders should not fix one style because follower competence and commitment vary by task and context; effective leadership matches style to follower development (D1–D4), enhancing learning, motivation, and performance (Hersey & Blanchard, 1988; Yukl, 2013).
2. Group Development Level and Recommended Style
Observed group: a cross-functional problem-solving team recently convened to resolve onboarding delays. At the meeting they showed some enthusiasm but limited competence about new procedures—asking many basic questions and seeking guidance. This corresponds to D2 (some competence, low commitment) because members show partial skill but wavering confidence (Hersey & Blanchard, 1988).
Recommended leader style: S2 (coaching) — high directive and high supportive behaviors. Coaching provides clear guidance while encouraging participation to build competence and commitment. For the onboarding issue, the leader should set specific steps, delegate small tasks with feedback, and reinforce early successes to boost confidence (Northouse, 2018).
3. Situational Model Applications
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Children decorating cookies: Use S1 (directing). Young children have low competence for detailed steps and need clear, simple instructions and supervision (Hersey & Blanchard, 1988).
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Retired task force for senior center: Use S3 (supporting/participating). Seniors bring experience and commitment (higher competence) but may need involvement and collaborative decision-making; leader should facilitate and value input (Schein, 2010).
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Campaign staff before election: Use S2 (coaching) or S3 depending on staff autonomy. Staff together six months show developing competence but high stress; coaching to align tactics and motivation is appropriate (Kotter, 1996).
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Public health meetings — nurses (morning) vs physicians (afternoon): Nurses: S3 or S4 (participating to delegating) since they are experienced reporters and engaged. Physicians: S1 or S2 — limited time and variable engagement mean leaders should be concise, directive, and provide clear action items; for complicated planning use focused coaching (Gittell, 2009).
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New department managers: Most managers have retail experience but are new supervisors — D2 to D3. Begin with S2 (coaching) to teach supervisory skills, then transition to S3/S4 as competence and confidence grow (Yukl, 2013).
4. Case Study 5.1 Reflection
Without the book text excerpt, the recommended approach is to diagnose follower readiness, select the matching leadership style, and monitor progress (Hersey & Blanchard, 1988). Typically, answer sections would identify: (a) development level of case followers, (b) selected leader style with justification, (c) an implementation plan including short-term directives and supportive feedback, and (d) evaluation measures (task completion, morale, confidence) (Northouse, 2018).
5. Six Types of Power in a Recent Work Group
- Expert power: A technical analyst who solves complex problems — relied on for knowledge and is consulted (French & Raven, 1959).
- Legitimate power: A formal supervisor who assigns tasks and approves schedules — authority recognized by organizational role.
- Reward power: A project manager who controls recognition and minor perks (flexible hours) and motivates via incentives.
- Coercive power: A budget controller who can withhold funding; compliance often follows to avoid negative outcomes.
- Referent power: A well-liked senior colleague whose endorsement shapes team norms and behavior.
- Information power: A gatekeeper who manages access to critical data and timelines, influencing decisions by controlling flows (Raven, 1965).
6. Leadership-Development Websites Reviewed (Summary)
Reviewed 10 programs: Harvard Kennedy School Executive Education; Stanford Graduate School of Business; Duke Leadership (outside Tennessee); University of Tennessee Leadership Center; Belmont University (TN); Coursera remote leadership courses; LinkedIn Learning remote leader tracks; AT&T Leadership Program (company-specific); GE Crotonville (company-specific); IBM Leadership Learning (company-specific). Analyses focused on curriculum rigor, practical tools, remote delivery capability, and alignment with situational adaptability. Preferences: evidence-based curriculum and practical simulations rated highest; dislikes included paywalls and limited remote synchronous options (Avolio & Bass, 1995; HBR, 2020).
7. Leading Remotely: Article Rankings and Synthesis
Ranking (most to least helpful): A (Best Practices), D (High Performance Teams), B (Four Rules), C (Self-Leadership). Summaries: A emphasizes clear norms, structured meetings, and technology use (HBR, 2020a). D highlights trust, measurable goals, and continuous feedback (Hackman, 2011). B stresses clarity, empathy, and rhythm (HBR, 2020b). C focuses on individual self-management skills (time, communication) that enable team effectiveness (Manz, 1986). Situational theory aligns with these recommendations by advocating leaders adjust directive and supportive behaviors based on team readiness and context, particularly in remote settings where diagnostic clarity and adaptive behavior are critical (Hersey & Blanchard, 1988).
8. Personal Leadership Insights
Key Ah-ha's: adaptive leadership increases resilience; short, structured check-ins improve remote coordination; coaching accelerates learning more than directive commands for developing followers; and explicit delegation with supportive feedback builds both competence and commitment (Goleman, 2000; Heifetz, 1994).
References
- Hersey, P., & Blanchard, K. H. (1988). Management of Organizational Behavior: Utilizing Human Resources. Prentice Hall.
- Northouse, P. G. (2018). Leadership: Theory and Practice. Sage Publications.
- French, J. R. P., & Raven, B. (1959). The Bases of Social Power. In D. Cartwright (Ed.), Studies in Social Power. University of Michigan Press.
- Yukl, G. (2013). Leadership in Organizations. Pearson Education.
- Kotter, J. P. (1996). Leading Change. Harvard Business Review Press.
- Goleman, D. (2000). Leadership That Gets Results. Harvard Business Review, March–April 2000.
- Avolio, B. J., & Bass, B. M. (1995). Individual consideration viewed at multiple levels of analysis: A multi-level framework for examining the diffusion of transformational leadership. Leadership Quarterly, 6(2), 199–218.
- Harvard Business Review. (2020a). Best Practices for Managing Virtual Teams and Meetings. Harvard Business Review. https://hbr.org
- Harvard Business Review. (2020b). Four Rules for Effective Leadership When Working Remotely. Harvard Business Review. https://hbr.org
- Manz, C. C. (1986). Self-Leadership: Toward an Expanded Theory of Self-Influence Processes in Organizations. Academy of Management Review, 11(3), 585–600.