Refer To Section “The WH Framework For Business Ethics” ✓ Solved

Refer to section “The WH Framework for Business Ethics†of

Refer to section “The WH Framework for Business Ethics" of Ch. 2, "Business Ethics," of Dynamic Business Law for information on the WH Framework. For this assignment, refer to the scenario located in the “Questions & Problems” section of Ch. 2, “Business Ethics” in Dynamic Business Law. This scenario involves Steven J. Trzaska, the head of L'Oreal USA's regional patent team, and ethical rules and core values of the company. Read the scenario in the textbook and complete the following activity. Create a WH Framework chart, similar to Exhibit 2.2. Refer to L'Oreal’s core values and the primary values in Exhibit 2.3 to determine the guidelines to include in the WH Framework. Write an explanation of how you decided on the list of stakeholders and guidelines to include in your WH Framework.

Address the following questions in your explanation: Which stakeholders did Trzaska and the management of L’Oreal cater to? Why? What values did L’Oreal’s management choose when they made the decision to fire Trzaska? Why? Self-Reflection In addition to your explanation, address the following self-reflection questions: How did the WH Framework help you analyze the situation? Now that you’ve put together the framework, how does the WH Framework help managers with making business decisions? What type of decisions would the WH Framework chart help you make as a manager?

Paper For Above Instructions

The WH Framework for Business Ethics provides a structured approach to analyzing ethical issues within business contexts. In this context, we will explore the case of Steven J. Trzaska, a significant scenario involving L'Oreal USA's regional patent team. This examination will include a detailed chart reflecting the WH Framework and an analysis of stakeholder identification and ethical guidelines.

Understanding the WH Framework

The WH Framework, as outlined in Chapter 2 of "Dynamic Business Law," facilitates ethical decision-making by guiding managers through identifying stakeholders, weighing values, and considering guidelines that govern business conduct. At its core, the WH Framework prompts users to reflect on the specific stakeholders involved and the company values that impact decision-making.

Creating the WH Framework Chart

To design a WH Framework chart for the L'Oreal scenario, we start by identifying key stakeholders affected by Trzaska’s actions. These include:

  • Trzaska himself
  • L'Oreal USA management
  • Employees within L'Oreal
  • Consumers and customers of L'Oreal
  • Shareholders and investors
  • The broader community impacted by L'Oreal’s business practices

According to the guidelines outlined in Exhibit 2.3, it is essential to include ethical principles that resonate with L’Oreal’s core values. In this context, L'Oreal’s commitment to integrity, respect, and accountability becomes pivotal in guiding the framework. Thus, the guidelines incorporated into the WH Framework chart focus on transparency, fair treatment, and adherence to ethical norms.

Stakeholder Considerations

When analyzing which stakeholders Trzaska and L’Oreal's management catered to, it becomes clear that the primary focus was on L’Oreal’s corporate integrity and reputation. Trzaska's termination suggests an alignment with the company’s core values that prioritize transparency and accountability. The decision to fire Trzaska was influenced by a belief that unethical behavior compromised the company's ethics and overall mission.

The management likely made this decision with several stakes in mind. First, the employees of L’Oreal needed to see leadership commitment to ethical conduct. Second, consumers needed assurance that product integrity and company values were upheld. Third, shareholders demanded accountability to protect their investments. Hence, every decision was calculated to cater not only to legality but a reputation that reflects L’Oreal’s core values.

Values in Decision-Making

The decision-making process at L'Oreal, particularly regarding Trzaska’s termination, embodies core values such as integrity and respect for ethical boundaries. The management's choice highlighted a zero-tolerance stance on actions perceived as detrimental to the core organizational ethos. This demonstrates how the company aligns business practices with its stated values.

Self-Reflection on WH Framework's Application

Utilizing the WH Framework to analyze Trzaska’s situation provided several insights. The framework enforced a structured way of thinking that prompted deeper considerations beyond immediate consequences. It offered a lens through which to evaluate stakeholder impacts, thereby encouraging comprehensive analysis. By systematically assessing ethical aspects, the framework fostered a deeper understanding of the implications involved in management decisions.

Benefits of the WH Framework for Managers

With the WH Framework in place, managers can make more informed decisions. The framework offers a reliable process for evaluating potential outcomes and judiciously addressing stakeholder needs. It can assist in navigating situations involving conflicts of interest or ambiguous ethical dilemmas by reaffirming an organization’s values amid complex scenarios.

As a manager, the WH Framework would prove beneficial in multiple decision-making contexts, particularly ones requiring ethical consideration, such as:

  • Employee relations and personnel decisions
  • Corporate social responsibility initiatives
  • Product development and marketing strategies

In each of these instances, having a clearly defined WH Framework can streamline the process of arriving at ethical decisions that align not only with company values but also stakeholder expectations.

Conclusion

The application of the WH Framework provides a robust structure for ethical decision-making within the business realm. It encourages a reflective practice while ensuring stakeholder consideration remains at the forefront. In the case of L’Oreal and the Trzaska incident, the illustrated framework emphasizes the importance of adhering to core values while pursuing ethical business practices.

References

  • Boatright, J. R. (2012). Ethics and the Conduct of Business. Pearson.
  • Carroll, A. B., & Buchholtz, A. K. (2014). Business & Society: Ethics, Sustainability, and Stakeholder Management. Cengage Learning.
  • Ferrell, O. C., & Fraedrich, J. (2015). Business Ethics: Ethical Decision Making & Cases. Cengage Learning.
  • Heath, J. (2014). Business Ethics: A Philosophical Approach. Cambridge University Press.
  • Hoffman, W. M., & Frederick, R. E. (2011). Business Ethics: Readings and Cases in Corporate Morality. Wiley-Blackwell.
  • Velasquez, M. G. (2012). Business Ethics: Concepts and Cases. Pearson.
  • Newman, A. (2019). Business Ethics: A Critical Approach to the Topic. Routledge.
  • Schwartz, M. S. (2017). Business Ethics: An Ethical Decision-Making Approach. Routledge.
  • Solomon, R. C. (2016). Ethics and Excellence: Cooperation and Integrity in Business. Oxford University Press.
  • Trevino, L. K., & Nelson, K. A. (2016). Managing Business Ethics: Straight Talk About How to Do It Right. Wiley.