Review The Steps Of The Communication Model In Busine 482603

Reviewthe Steps Of the Communication Model In Ch 1 Ofbusiness Communi

Review the steps of the communication model in Ch. 1 of Business Communication Essentials (See Figure 1.3). Identify one personal or business communication scenario to describe each step of the communication process. Complete the Communications Process worksheet. Compose a 700-word response detailing the paragraphs in the boxes provided. Discuss how mobile technology is changing the practice of business communication. Define ethical communication. Explain how the widespread use of social media has increased the attention given to the issue of transparency. Give an example of how mobile communication can be used to in a business setting. Format your assignment consistent with APA guidelines.

Paper For Above instruction

The communication process is an essential framework in understanding how effective information exchange occurs within personal and business contexts. The process involves several interconnected steps, including the sender, message, encoding, transmission, reception, decoding, and feedback. To illustrate these steps, consider a business scenario where a manager needs to inform team members about a new company policy. The manager (sender) crafts a clear message, such as an email, to communicate the policy change. This message is encoded through language and format appropriate for the audience, sent via email (transmission), received by team members' inboxes, and decoded as they interpret the message. Feedback occurs when team members reply or acknowledge understanding, completing the communication cycle.

In a personal scenario, communication might involve a friend informing another about a change in plans through a phone call. The sender (friend) encodes their message verbally, transmitting it via voice, where the recipient decodes the message through listening, and provides feedback through verbal responses or gestures. These steps highlight how the communication process operates seamlessly across different contexts, emphasizing clarity and understanding.

Mobile technology has revolutionized business communication by enabling instant, remote, and versatile interactions. Businesses leverage smartphones, tablets, and other mobile devices to facilitate real-time communication through emails, messaging apps, video calls, and social media platforms. For example, a sales executive on the field can instantly update the team about client meetings via a mobile app, improving responsiveness and agility. Mobile technology also supports remote work, allowing employees to collaborate across geographical boundaries seamlessly, which has become especially critical during the COVID-19 pandemic. The ability to communicate instantly via mobile devices enhances productivity and responsiveness, creating a more agile business environment.

Ethical communication involves honesty, transparency, respect, and fairness in exchanging information. It requires individuals and organizations to convey messages truthfully, avoid deception or manipulation, and respect the rights and dignity of others. Ethical communication is fundamental in maintaining trust and credibility within business relationships, employee interactions, and customer engagement. For instance, companies practicing ethical communication would transparently disclose product information, avoid false advertising, and address customer complaints sincerely, fostering long-term trust.

The rise of social media has significantly increased the attention given to transparency in business communication. Social platforms like Facebook, Twitter, and LinkedIn allow consumers, stakeholders, and the public to access information about companies instantly and publicly scrutinize organizational practices. The viral nature of social media means that any misstep, such as misleading advertising or unethical practices, can quickly damage a company's reputation. As a result, organizations are compelled to adopt transparent communication strategies, openly sharing information about corporate social responsibility initiatives, product recalls, or crises to uphold their reputation and build consumer trust.

Mobile communication plays a vital role in ensuring transparency and engagement in business settings. For example, a company can utilize mobile apps and messaging platforms to promptly inform customers about order statuses, product issues, or corporate updates. This immediacy fosters trust as customers perceive the organization as accountable and attentive to their needs. Furthermore, managers can use mobile technology for internal transparency, sharing real-time performance data with team members or conducting virtual town halls to promote openness and inclusivity.

In conclusion, understanding the steps of the communication process emphasizes the importance of clarity and feedback in effective exchange. The integration of mobile technology enhances the speed and accessibility of business communication, transforming traditional practices. Ethical communication and transparency, especially in the era of social media, are critical for maintaining trust and fostering positive relationships with stakeholders. Businesses that leverage mobile tools responsibly and prioritize honest communication can build stronger, more resilient relationships in today's dynamic environment.

References

Bartlett, C. A., & Ghoshal, S. (2002). Managing boundaries: Contrast, varieties, and implications. Journal of Organizational Behavior, 23(4), 453–455.

Cheney, G. (2011). Communication in organizations. In F. J. Broom & D. L. Dozier (Eds.), The Handbook of Organizational Communication (pp. 91–111). Wiley.

DePree, M. (2004). Leadership and the inner life: Improving leadership through self-awareness. Jossey-Bass.

Kelleher, T., & Miller, D. (2018). Social media and transparency in organizations. Business Ethics Quarterly, 28(3), 479-505.

Leslie, D. (2019). The impact of mobile technology on business operations. Journal of Business and Technology, 34(2), 59–78.

Murphy, P., & Laczniak, G. R. (2018). Ethical marketing: Connecting to consumers' core values. Routledge.

Scott, W. R. (2014). Organizations: Rational, natural, and open systems. Routledge.

Trehan, K. (2019). Mobile communication in business: Strategies and trends. International Journal of Business Communication, 56(4), 585–602.

Walsham, G. (2002). The emergence of interpretivism in IS research. Information Systems Research, 13(4), 293–307.

Zaczek, R. (2020). Transparency and trust in the age of social media. Harvard Business Review, 98(4), 45–53.