Review The Strayer University Website For Opportunities
Review The Strayer University Website To Find An Opportunity To Write
Review the Strayer University website to identify a gap or unmet informational need that could be addressed by creating a Frequently Asked Questions (FAQ) section. You will write a concise, 1-2 page FAQ tailored to the university's audience, formatted as it would appear online. Additionally, include on a separate page a paragraph explaining the intended audience and purpose of the FAQ. The FAQ should be clear, measurable, concise, and formatted appropriately for web presentation. Write a cover page with the assignment title, your name, the professor’s name, course, and date, but do not include this page in the page count. Follow proper academic formatting (double-spaced, Times New Roman, 12-point font, 1-inch margins) and ensure references conform to APA style. Use proper English mechanics and tone appropriate for the audience. Submit the complete document with both the FAQ and the explanatory paragraph.
Paper For Above instruction
Introduction
The digital presence of educational institutions plays a crucial role in shaping prospective students’ understanding and engagement with the institution. Strayer University’s website serves as a primary portal for information, but an analysis reveals certain gaps that, if addressed through additional FAQs, could significantly improve user experience. This paper identifies an opportunity to craft a comprehensive FAQ that addresses common concerns about online learning accessibility and support—an issue crucial for prospective and current students, especially amidst increasing reliance on digital education.
Identified Opportunity for FAQ Development
An examination of Strayer University’s website indicates that while general information about programs and admissions exists, there is limited detail about the technical and academic support resources available for online students. Given the shift toward remote learning, students frequently encounter challenges related to technology access, platform navigation, and academic advising. A well-developed FAQ focusing on these issues would offer immediate, easily accessible assistance, reducing frustration and improving overall satisfaction.
Proposed FAQ Content
The FAQ would include questions such as:
- What technical support services are available for online students?
- How can I access tutoring and academic advising remotely?
- What are the system requirements for accessing course materials?
- Who do I contact if I experience technical difficulties during an exam?
- How does Strayer University support students with disabilities in an online environment?
- Are there resources available to help students improve digital literacy?
- What is the process for reporting and resolving online platform issues?
- How can students access library and research resources remotely?
- What are the hours of technical support available to online students?
- How does the university ensure the security and privacy of online students’ data?
These questions are designed to address common concerns about online student support, aligning with the university’s goal of providing accessible, reliable academic resources. The language will be clear, professional, and directly tailored to the needs of prospective and current students, emphasizing ease of access and reassurance about support services.
Conclusion and Significance
Addressing this particular informational gap on the Strayer University website would facilitate a smoother online learning experience, helping students navigate technical challenges and access support services effectively. Implementing this FAQ would reflect the university’s commitment to student success and demonstrate responsiveness to the needs of its predominantly online student body. The clear, concise format ensures the information is easy to find and understand, ultimately enhancing the university’s reputation as a supportive institution.
Intended Audience and Purpose Paragraph
This FAQ is intended for prospective and current students of Strayer University who participate in online courses. Its purpose is to provide quick, reliable answers to common technical and support-related questions that students face during their academic journey. By addressing these concerns proactively, the FAQ aims to improve students’ confidence in accessing university resources and reduce frustration caused by technical issues, thus fostering a more positive online learning environment. The tone is professional, approachable, and supportive, aligning with the university’s mission to facilitate student success through accessible information and comprehensive support.
References
Allen, I. E., & Seaman, J. (2017). Digital learning compass: Distance education enrollment report 2017. Babson Survey Research Group.
Choy, S. P. (2018). Findings from The Condition of Education 2018: Students’ Engagement in Online Learning. National Center for Education Statistics.
Kolowich, S. (2020). How colleges are making online learning more accessible. The Chronicle of Higher Education.
Moore, M. G., & Kearsley, G. (2011). Distance education: A systems view. Cengage Learning.
Pappano, L. (2015). The year of the MOOC. The New York Times.
Shelby, B., & Colwell, B. (2018). Enhancing online student engagement: Strategies and best practices. Journal of Online Learning Research, 4(2), 101-118.
Seaman, J. E., Allen, I. E., & Seaman, J. (2018). Grade level: Tracking online education in the United States. Babson Survey Research Group.
Wladis, C., Hachey, A., & Conway, K. (2018). What successful online students do: A study of undergraduate online learning outcomes and persistence. Journal of Online Learning and Teaching, 14(2), 135-152.
Zhao, Y. (2012). The future of online education. Educational Technology, 52(4), 32-36.