Sandy Sandy1000 Kirk Rd New York NY 23090 000 000 0000 Email

Sandy Sandy1000 Kirk Rd New York Ny 23090 000 000 0000emailpro

Sandy Sandy1000 Kirk Rd New York Ny 23090 000 000 0000emailpro

Sandy Sandy 1000 Kirk Rd, New York, NY [email protected] EDUCATION University de France – Paris, France Expected Graduation September 2016 Bachelor of Arts, Healthcare Administration and Management Minor: Finance GPA: 3.76 Nursing Health Occupations – New York, NY 23090 May 2011 Associate of Science in Vocational Nurse SUMMARY OF KEY QUALIFICATIONS · Extensive administration and customer service experience · Proven communication, interpersonal, and organizational abilities · Proficient in Windows based programming including MS Word, Excel, PowerPoint, and Outlook · Dynamic Leader and team builder, always willing to collaborate with others. · Strong analytical and problem solving skills · Typing skills 50 wpm · Medical Terminology · Fluent in Creole and French WORK EXPERIENCE Shredding Company – New York, NY December 2015 – Present · Work closely with the field sales organization, operations, and internal headquarter departments. · Manage, track and resolve all issues reported by customers · Drive high customer satisfaction rating upon completion of each request · Analyze issues to determine root cause · Communicate issues to management to reduce/ prevent issues from occurring · Knowledge of Command IG, DMS, DPS, SDS, Citrix, GFS and Salesforce Temporary Agency – New York, NY September 2015 – December 2015 Administrative Assistant/ Receptionist/ Customer Service Representative · Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of various companies. · Handled a range of administrative support and office management functions for clients · Answered telephones and courteously assisted customers within high-volume, deadline-driven settings. Earned a reputation for rapidly and calmly resolving customer complaints. Military Housing – New York, NY March 2014 – March 2015 Customer Service Representative / Bookkeeper · Employed strong customer service to Military Personnel and their families, visitors and callers by providing routine information and directing those to appropriate staff and locations for appointments and responding to inquiries regarding company operations. · Toured apartments, leased and pre-leased apartments, completed lease/renewal paperwork, explained lease information to the client, entered results data into a computer system and assisted with resident and employee relations · Purchased supplies and equipment as authorized by management, monitored office supply levels and reorder as necessary, conducted periodic reconciliations of all accounts to ensure their accuracy, maintained the petty cash fund, issued financial statements, provided information to the external accountant who creates the company’s financial statements, calculated variances from the budget and report significant issues to management, complied with local, state, and federal government reporting requirements and provided clerical and administrative support to management as requested. Medical Center – New York, NY March 2013 – June 2013 Staffing Coordinator · Supported directors of the various units in a manner that helps to meet upon benchmark standards in terms of productivity, efficiency, and financial stability, supported scheduler in input unit schedules and staff position changes in collaboration with each unit director and Human resources and entered daily shift changes and sick calls. Assisting Living – New York, NY March 2012 - August 2012 Licensed Vocational Nurse / Administrative Assistant · Coordinated and performed a range of staff as well as operational support activities for the unit; served as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems. · Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries. · Sorted and distributed incoming and outgoing mail, established, maintained, and updated files, databases, records, and other documents and printing, maintenance, and other services. Communications Company – New York, NY August 2009 – August 2011 Call Center Customer Account Executive · Employed strong customer service to customers and demonstrated active listening skills to assure mutual understanding of their needs and concerns. · Performed fault analysis and identified a full range of hardware/software malfunctions, educated customers throughout the resolution process, and recommended other XFINITY products and services based on their needs. Hearing Store – New York, NY September 2006 – August 2009 Administrative Assistant · Managed department email and telephone by directing call to faculty members. · Responded heavy customer sales calls, processed transactions for sold products, and operated inventory control software. · Maintained automated and manual records, data entry, prepared and submitted reports. · Assisted with returned products, completed cash sheets, collected and documented cash received. · Scheduled appointments and wrote business correspondence.

Paper For Above instruction

The following paper discusses the professional journey and qualifications of Sandy Sandy, emphasizing her educational background, key competencies, diverse work experience, and volunteer activities in the healthcare and administrative sectors. Sandy’s extensive experience in healthcare administration, customer service, and clerical support demonstrates her versatility and dedication to service. Her educational pursuits, primarily her ongoing Bachelor of Arts in Healthcare Administration and Management from the University of France, complement her practical experience. This synergy highlights her commitment to advancing her career in healthcare management and administration.

Educational Background and Qualifications

Sandy Sandy’s educational foundation is solidly built on her enrollment at the University of France in Paris, where she pursued a Bachelor of Arts in Healthcare Administration and Management, with an added minor in Finance. Her GPA of 3.76 reflects academic excellence and commitment. Additionally, her associate degree as a Vocational Nurse from the Health Occupations school in New York further augments her healthcare knowledge and clinical skills, positioning her as a well-rounded healthcare professional with both managerial and practical competencies.

Professional Experience and Skills

Throughout her career, Sandy Sandy has cultivated a wide range of skills in administrative support, customer service, and management. Her current role at the Shredding Company in New York involves close collaboration with sales, operations, and headquarters departments, managing issues reported by customers, and utilizing various software tools such as Command IG, DMS, DPS, SDS, Citrix, GFS, and Salesforce. Her ability to analyze issues, determine root causes, and communicate effectively with management underscores her problem-solving skills and her focus on customer satisfaction.

Her previous roles span diverse settings, including temporary agencies, military housing, medical centers, assisted living facilities, and call centers. These experiences have imparted her with adaptability, excellent communication skills, and the ability to handle high-pressure environments efficiently. For example, her work as a Customer Service Representative at Military Housing involved leasing, account reconciliation, inventory management, and financial reporting, showcasing her administrative and financial acumen.

Volunteer Engagement and Additional Skills

Sandy Sandy’s volunteer work with the American Red Cross underscores her dedication to community service and her capacity for maintaining professionalism and confidentiality in demanding environments. Her familiarity with medical terminology, proficiency in multiple languages including Creole and French, and her typing speed of 50 words per minute further enhance her profile.

Conclusion

In sum, Sandy Sandy’s comprehensive educational background, diverse professional experiences, and volunteer activities collectively position her as a capable, dedicated, and well-equipped healthcare administrator and manager. Her technical skills, leadership qualities, and commitment to service exemplify her readiness to excel in complex healthcare and administrative roles, advocating for improved healthcare delivery and operational efficiency.

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