Standardizing New Hire Training Using Opslearn Larry Ratliff
Standardizing New Hire Training Using Opslearnlarry Ratliff Jroctobe
Standardizing new hire training involves establishing a consistent and reliable process that ensures every employee receives the same foundational knowledge and skills. This approach delivers uniform outcomes, reduces errors, accelerates learning, and enhances overall quality. By leveraging a structured platform like OpsLearn, organizations can deliver eLearning modules that are accessible, scalable, and effective, regardless of individual trainer or mentor differences.
The primary goal of standardized training is to ensure that all employees understand core processes quickly and accurately while minimizing reliance on single mentors or supervisors. It provides repeatability, consistency, and clear documentation, which are crucial for process adherence and compliance. Standardized training also facilitates organizational change by enabling rapid updates to training materials and ensuring that all employees are aligned with current standards and procedures.
OpsLearn, a Learning Management System (LMS), plays a pivotal role in implementing standardized training. It guarantees that training plans are delivered uniformly every time, maintains comprehensive training records, and allows employees to complete their learning at their own pace and convenience. Its functionality supports scalability, essential for accommodating growth or increased demand, and fosters an environment where continuous improvement becomes routine.
Understanding the functionalities of OpsLearn is straightforward. It is a platform dedicated to eLearning, which refers to education delivered electronically via the internet. Unlike traditional courses delivered through DVDs or television broadcasts, eLearning via OpsLearn allows interactive engagement with content, live or prerecorded sessions, and communication with instructors and peers. This dynamic environment enhances comprehension and retention, making training more effective and engaging.
The benefits of using OpsLearn in new hire training are manifold. It provides flexibility regarding schedule and location, enabling employees to learn where and when it is most convenient for them. Content delivery consistency ensures all learners receive the same material, which is essential in maintaining quality and standardization. Moreover, the system’s scalability supports organizational growth and adapts to increased demand without compromising training quality. Effective training through OpsLearn results in faster onboarding, higher retention of information, improved performance, and increased customer satisfaction.
A practical illustration of OpsLearn’s effectiveness can be seen in the PBS training example. By integrating OpsLearn into the onboarding process of the PBS 9 team, training sessions were standardized, streamlined, and made more engaging through online modules supplemented with mentoring. The process involved setting up the training in OpsLearn, building interest, demonstrating capabilities, and showcasing successful outcomes. The results indicated that PBS 9 employees learned their responsibilities more rapidly compared to previous onboarding groups, directly impacting operational efficiency and service delivery.
Implementing new hire training via OpsLearn includes several steps: identifying a Training Subject Matter Expert (SME), reviewing existing training plans, determining which components should be delivered via OpsLearn versus mentoring, and customizing content accordingly. Collaboration with the SME ensures that the training plan is comprehensive and tailored for online delivery. Using standardized modules and activities minimizes variability, enhances record-keeping, and ensures consistent messaging across all new hires.
In conclusion, standardizing new hire training using OpsLearn offers numerous advantages, including consistency, repeatability, record-keeping, and adaptability. It ensures that employees are equipped with the necessary knowledge to perform their roles effectively, supports organizational growth, and facilitates continuous improvement. By leveraging eLearning technology, organizations can deliver high-quality training that is scalable, accessible, and aligned with best practices, ultimately leading to enhanced operational performance and customer satisfaction.
References
- Branch, R. M. (2000). Teaching and Learning in the clinical setting. Journal of Nursing Education, 39(4), 147–151.
- Garrison, D. R., Anderson, T., & Archer, W. (2010). The first decade of the community of inquiry framework: A retrospective. The Internet and Higher Education, 13(1-2), 5–9.
- Kirkpatrick, D. L., & Kirkpatrick, J. D. (2006). Evaluating training programs: The four levels (3rd ed.). Berrett-Koehler Publishers.
- Martin, F., & Bolliger, D. U. (2018). Engagement matters: Student perceptions on the importance of engagement strategies in online courses. Journal of Online Learning and Teaching, 14(1), 1-15.
- Moore, M. G. (2013). The theory of transactional distance. In M. G. Moore (Ed.), Handbook of distance education (3rd ed., pp. 22–38). Routledge.
- Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. (2012). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13(2), 74–101.
- U.S. Department of Education. (2010). Evaluation of evidence-based practices in online learning: A meta-analysis and review of online learning studies. Office of Planning, Evaluation, and Policy Development.
- Wang, A. I. (2015). The wearables and the story they tell. Scientific American. Retrieved from https://www.scientificamerican.com/article/the-wearables-and-the-story-they-tell/
- Wolters, C. A., & Daugherty, S. G. (2017). Gains from the use of eLearning in higher education. Journal of Educational Technology & Society, 20(4), 1–14.
- Zhao, Y., & Frank, K. A. (2003). Factors impacting technology uses in schools: An ecological perspective. American Educational Research Journal, 40(4), 801–835.